r/techsupport • • 7h ago

Open | Hardware Lexmark MS821n slow printing

8 Upvotes

Hello I have a strange printing problem. Printing is super slow, it takes about 5 minutes to start printing and then each page takes about a minute. If I power cycle the printer it will print normal speed for a few hours and then goes back to slow printing. I've updated firmware to latest version, swapped out network cables. The only thing I can think of is the network card is malfunctioning. Any ideas?


r/techsupport • • 11h ago

Open | Phone Dropped iPhone 15 in water

4 Upvotes

My iPhone 15 fell right in my hands, while I was washing my hands. I instantly turned the tap off before it landed but it was wet in the end. Instantly wiped the screen and sides but there is something concerning, my back glass is shattered in the bottom and the was a few drops water around it. I also am a bit suspicious about the sides because I think the owner before me probably replaced the backglass. It has been 20 minutes and no anomalies overall, did all the diagnostics and also clean. When can I confidently say its fine?


r/techsupport • • 12h ago

Open | Hardware weird ram problems

5 Upvotes

ive recently bought a pair of 8gb rams, when i tried to put them on dual channel, the pc starts up, but doesnt post anything. the rams work perfectly fine individually and they also work when they're only in single channel. they only don't work in dual channel.

I've asked gemini why it could be, the response was maybe the socket or the CPU pins were dirty???

I've tried everything, i'm willing to give out any info needed

sorry if this is hard to understand, english is not my first language


r/techsupport • • 15h ago

Open | Software Is xmegadrive site down for everyone or just me ?

4 Upvotes

Hi everyone,

XMegaDrive (https://www.xmegadrive.com) suddenly stopped working for me on October 21, 2026.

I'm getting a message saying: "Sorry, the website is temporarily unavailable. Please come back later!"

I've tried both Brave and Chrome, and I also tested it with a VPN, but the problem persists.

Could someone from another country please check if the website works for them?

I'm trying to figure out whether XMegaDrive is down worldwide or if it's a regional issue.

Thanks!


r/techsupport • • 19h ago

Open | Audio Microphone not working

4 Upvotes

I feel like I have tried everything to make this microphone work and nothing is working. I have brand new asus Vivobook. Any advice on how to fix this. I’m on windows 11


r/techsupport • • 5h ago

Open | Windows Intel RST driver update broke Windows 11 — system SSD no longer detected

3 Upvotes

Hi! I need help recovering my Windows 11 installation after an Intel RST driver update.

Hardware:

- Motherboard: Gigabyte B660M DS3H AX DDR4

- CPU: Intel Core i5-12400F

- System SSD: 476.9 GB, shown in BIOS as "Intel Optane Volume"

- Secondary SSD: WD Black SN7100 2 TB

What happened:

Windows was working normally until I updated the Intel RST driver using "SetupRST.exe". The update was installed in my existing Windows installation on the 476.9 GB system SSD.

After the update, Windows started showing "INACCESSIBLE_BOOT_DEVICE" and could no longer boot.

The main problem: My original system SSD is now missing from Windows Recovery Environment. "diskpart → list disk" only shows my 2 TB WD Black SSD, although the original drive still appears in BIOS as "Intel Optane Volume".

I suspect the updated RST/VMD driver is incompatible with my system, but I haven't confirmed the exact cause.

What I've tried:

- Startup Repair failed.

- System Restore failed.

- I created a restore point before updating the driver.

- I downloaded Gigabyte's Intel RST driver package v19.5.0.1037.

- Loading "iaStorVD.inf" with "drvload" failed (the error may have been "0x80070103").

- The recovery environment contains an Intel "iaStorVD.inf" driver v20.4.0.0.1006, but I haven't confirmed which version is installed in my actual Windows installation.

I am preparing a Windows 11 installation USB and plan to try loading the RST/VMD driver through Windows Setup.

Questions:

  1. How can I make the missing system SSD visible again?

  2. Which RST/VMD driver version should I try for this motherboard?

  3. Can I roll back or replace the driver offline, without booting Windows?

  4. If the SSD becomes visible, what is the safest way to restore Windows?

I'm willing to perform a clean Windows installation if necessary, but first I need the installer to detect the system SSD.

Thanks!


r/techsupport • • 15h ago

Open | Windows Startup apps have 3 apps with no icons

2 Upvotes

Been noticing how my pc started lagging lately and when I checked, the memory is always using around 60-80%, unlike the usual 40-60%. I decided to visit my startup apps and noticed I have 3 new startup apps there with no icons

"8"
"35a9ca35-a371-4f89-ae33-b836b4ba8e74 35a9ca35-a371-4f89-ae33-b836b4ba8e74"
"Program"

Does anyone know what these are? I've never seen them before on my pc. Tried running Malwarebytes today and no abnormalities were found


r/techsupport • • 1h ago

Open | Windows Best Desktop voice to text software?

• Upvotes

I do a lot of dictating at my Desktop. Been using Windows 11 Voice to text with offline mode (local processing). It sucks.

I’ll try online mode w/ cloud processing.

What software/provider do you guys recommend?

Thanks!

Mods — please leave this up as I think it’s relevant for users. Or, recommend a better place to ask. Thanks!


r/techsupport • • 2h ago

Open | Software What should i do and check before selling my PS4

2 Upvotes

I have an PS4 1TB that has been sitting around for months. I need to have quick cash so I am planning to sell it, but i dont remember or know on what to do or check before listing it for sale. I couldnt signin my PSN (But that doesnt mattter).

Thank you for your help


r/techsupport • • 3h ago

Open | Phone My sister says when she answered my phone call an unknown person answered the phone.

2 Upvotes

Hello. I have a Iphone 11 that’s currently on no service and I am using an Icloud. Basically I was ringing her from our family group chat and she wasn’t answering, when I told her about it she said she didn’t see it at all. I decided to call her from her contact and she said when she answered the phone someone random picked up and then I guess I rang her again and that’s when my call appeared on her phone again and then she answered my call. I am confused by this situation because in recent calls there is only my contact twice and she apparently says that the men said “you know who this is” when she asked who it was?… Is my icloud hacked?


r/techsupport • • 3h ago

Open | Hardware I had a power outage, and now my pc won't turn on.

2 Upvotes

I purchased this custom built PC years ago and don't know much about it. Even though the PC will not turn on, it appears to have power as there are lights on inside. There is a part that has a glowing red power button and a glowing green reset button. Is that the PSU? And if so , does that mean the psu is okay?


r/techsupport • • 5h ago

Open | Software Every game I try to play on my pc is crashing after a few minutes.

2 Upvotes

Helldivers 2, Monster Hunter Wilds, and Dragons Dogma 2 are the last three I've tried. I have the crash code things from DD2 if it helps pinpoint the issue.

Dragon's Dogma 2 - Crash

An unhandled exception occurred.

DD2.exe!0x7ff775970000 +0x90f550e

DD2.exe!0x7ff775970000 +0x90f4a52

DD2.exe!0x7ff775970000 +0x90f4fb0

KERNELBASE.dll!0x7ffc004c0000 + 0x10ef83

ntdll.dll!0x7ffc02ce0000 +0x169ba0

ntdll.dll!0x7ffc02ce0000 +0x124703

ntdll.dll!0x7ffc02ce0000 + 0x1654ff

ntdll.dll!0x7ffc02ce0000 + 0xcbd25

ntdll.dll!0x7ffc02ce0000 +0x164e3e

DD2.exe!0x7ff775970000 +0x53ed946

DD2.exe!0x7ff775970000 +0x52566a9

DD2.exe!0x7ff775970000 +0x5256625

DD2.exe!0x7ff775970000 + 0x5618939

DD2.exe!0x7ff775970000 + 0xf6e7d7

KERNEL32.DLL!0x7ffc00c20000 + 0x2cd87

ntdll.dll!0x7ffc02ce0000 + 0xacaec

I have a 3060 and i7 11700 with 16 GB RAM.


r/techsupport • • 8h ago

Open | Software can't read source file or disk

2 Upvotes

i found out that one of mt hl1 files is corrupted when ever i try do anything with it shows a "can't read source file or disk" error how do i fix this


r/techsupport • • 8h ago

Open | Software Help in a OnePlus 13r

2 Upvotes

Hey everyone I need help in a OnePlus 13r I am trying to download the oxygen os 16 on it and I didn't get the update normally I tried doing it manually but I couldn't because I didn't understand shi for them yt videos if anyone can help me thanks for reading (btw my first time posting in Reddit and English is not even my second language lol so if my post is bad sorry for that)


r/techsupport • • 11h ago

Open | Phone Sms and mms messages are taking all Google drive storage with 9 gigs of phone backup.

2 Upvotes

My Google drive was at 60%. Shot up to 99% overnight. Deleted some stuff. It's back up to 91%, and the phone backup went from 8 to 9 gigs. It seems to be entirely caught up in sms and mss messages storage. Am I suffering under malware? What could be causing this? How do I fix this without deleting all my actually important texts? Google drive only has about 4 gigs of actual stuff, I back up my photos and documents there.


r/techsupport • • 12h ago

Open | Software My desktop files got deleted

2 Upvotes

I opened my laptop all my files were there i pressed and tried opening a folder but instead few of my files got first selected and deleted. I tried opening another one then same thing. The third time nearly all my files got selected and deleted. My trash bin was empty. Wth


r/techsupport • • 13h ago

Open | Hardware Intermittent ethernet disconnections

2 Upvotes

I'm facing a weird issue with my PC's onboard Ethernet. My motherboard is a Gigabyte H610M K DDR4 Rev. 2.0, with a Realtek PCIe GbE LAN adapter.

The LAN connection randomly disconnects, and when it happens, the LEDs on the Ethernet port turn completely off, although the adapter is still visible in Device Manager.

I've tried updating the LAN driver and BIOS, using a new Ethernet cable, and changing the router's LAN port, but the issue persists. I've also noticed that restarting the router or disabling and re-enabling the LAN adapter a few times sometimes restores the connection. Once it connects, it often stays stable without disconnecting.

Could this be a faulty onboard LAN controller, a driver/Windows issue, or a router problem? Has anyone experienced something similar or found a fix?

I've already submitted an RMA request to Gigabyte, but I'd like to explore any other possible solutions before sending the motherboard for service.


r/techsupport • • 13h ago

Open | Phone Samsung Galaxy S25 and Google Messages issue with group chats and receiving attachments

2 Upvotes

Hi everyone! I have a samsung galaxy S25 and I'm experiencing issues with group texts on my phone. I use Google Messages. In the group chat I'm in, people send each other ai study guides that I think are html files. I know I'm not getting these attachments (it doesn't even show up as a blank text, I just see nothing) because in the notification center on my phone it says "Not available" in italics. The only way I've been able to get the attachments is by asking someone to send them directly to my imessages on my macbook. I don't know if there's some way to get google messages to show these attachments or if I can get my macbook added (its through my icloud account email) to the group chat because there might be other people in the chat with androids. The reason I say that is because a couple years ago, my phone wouldn't receive texts in a group chat if someone's ipad or mac was in it. Any advice is appreciated! Hopefully I wrote this in a way that makes sense


r/techsupport • • 14h ago

Open | Hardware Lenovo slim 3 power button fast blinking

2 Upvotes

Doest anybody know how to fix the power button blinking light ? Recently i just took out the battery from it. Need a guide how to stop the light blinking without plug in the battery, laptob is running fine .


r/techsupport • • 14h ago

Open | Networking Good internet, horrible Ethernet

2 Upvotes

Here’s my PC

CPU: Ryzen 9 5900x
CPU Cooling: MSI mag coreliquid a13 240
GPU: Gigabyte PowerColor HellHound RX 6800 XT
RAM: DDR4 32GB (3600mhz) GSkill RGB
Motherboard: Gigabyte Aorus b550 Elite
PSU: X4 850W special edition
Hard-Drive: Samsung M.2 1Tb
Windows 11 (updated)

For the last few weeks, (I haven’t been gaming much. Like twice), I couldn’t download the updates for Discord. I was like discord is bugged. I delete and redownload it. It still gets stuck on the same loading (updating) screen. I give up since I can use my phone. I’m trying to download a 1.5 gigabyte game and it says 4 days. I realize that’s the problem. I’m using a deco router and there’s 3 in my house. I’m in the upper area of the house and it has a weaker signal, but still not bad. Now I play ps5. I download plenty of updates and things work fine. I play online and it’s smooth. I played on my pc last night and it was smooth. I used a speed test last night. One website said I had 0.04 download speed and 700 upload :/ I then went to a different one and it said 127 and 700 as well. I kept getting that same speed yet things will not download.
I can’t download any of my games due to this nor updates. I even swapped out the Ethernet cable and plugged it into a different slot on the router. Still horrible
My phone and other devices work great. I don’t see why my pc is suffering
Any tips? If I left out any info lemme know


r/techsupport • • 14h ago

Open | Software PC shuts itself down & switches to recovery while trying to update Nvidia Drivers

2 Upvotes

Hello everyone,

I'm coming to you today because I've been tearing my hair out over an issue for over a week now, and I feel like I'm not making any progress whatsoever.

To keep it brief : whenever I update the Nvidia graphics driver for my GPU, the installation starts and proceeds normally. However, when the display starts to "flicker" or "reset" (when the screen goes black briefly several times over the course of a few seconds), my PC restarts on its own. It then attempts to boot normally three times without success before taking me straight to the diagnostic screen, which also fails. This forces me to restore Windows to a previous image, usually from the day before, using the built-in recovery tool.

CFG : MSI RTX 5080, Intel i9-14900KF, 64 GB RAM, MSI PRO Z790-P motherboard, 1200W Be Quiet! PSU, 3 SSDs and 1 HDD, Windows 11 Pro. I'm running a dual-monitor setup, with my main monitor set to 144 Hz (BenQ connected via DisplayPort, in case that matters...).

The PC and its components are a little over a year old. Out of laziness, I left the assembly to a professional who's been in the business for quite some time.

I'm currently using Nvidia graphics driver version 610.88, which is the only version so far that allows me to use my PC reliably (gaming, photo and video editing, etc.).

Windows and GPU power settings are both set to maximum performance.

Here's what I've already tried:

- Performing a clean installation using DDU in Safe Mode, then installing only the driver using the .exe file provided on Nvidia's website. Result: the driver installs, but as soon as I change the refresh rate to 144 Hz, the same issue occurs. The computer shuts down on its own, reboots, and goes through the same sequence of events described above.

- Using DDU in Safe Mode to remove the current driver, rebooting normally, then installing the driver through the .exe without installing Nvidia App. The update fails at random stages, the installer closes by itself, and even when I manage to reach the end of the process, the system crashes and then reboots into recovery mode, or the driver simply isn't installed at all.

- Updating the usual way through Nvidia App, selecting the clean installation option (which removes the old driver). Result: same problem, same sequence of events, except that I have to manually trigger the three failed reboots to enter recovery mode because I no longer have any display output. (The PC is running, but the screen stays black.)

- Resetting all BIOS settings to their defaults, with no overclocking: no change.

- Disabling Secure Boot: no change either.

- Trying some rather far-fetched suggestions I found online, such as turning off the second monitor during the update, etc. Nothing works.

It's also worth mentioning that about three months ago, following a Windows 11 update, my applications started crashing frequently and behaving strangely. They would open and close several times within a few seconds, everything became unstable, and my work environment was unusable. So I reinstalled Windows, but that didn't solve the issue. Later, I found out that I needed to adjust my CPU voltage, so I increased it by 0.050 V, and everything has been stable ever since.

My main theory is that there's a power spike during the display flickering/reset process, which triggers the computer's protection mechanisms. The PC then fails to boot three times and ends up with a corrupted driver installation, forcing me to restore Windows to a previous state.

At this point, though, I'm completely lost. If anyone has any ideas, even a small detail that might point me in the right direction, I'd really appreciate it.

Thanks in advance! I'm happy to provide any additional information if needed!


r/techsupport • • 15h ago

Open | Windows A driver cannot load on this device

2 Upvotes

So i keep getting this pop up on my computer that tells me this

"A driver cannot load on this device

Driver: ene.sys

ene.sys

A security setting is detecting this as a vulnerable driver and blocking it from loading. you'll need to adjust your settings to load this driver"

This is an issue that's been happening on and off for a while, I've been getting my tech savvy friends to help me with it but its never a permanent fix. I've tried updating my drivers (didn't work) I tried updating windows (didn't work) looked for the rgb issue or something, I don't have any rgb application on my pc (I'm pretty sure). I fix it but always something new. Now my game runs but EXTREMELY bad frame rate. At this point I'm just frustrated because I cant ever enjoy my game without being kicked off mid ranked match. Idk what to do. pls help.


r/techsupport • • 15h ago

Solved Another screen shows on my display settings.

2 Upvotes

For starters, I used to have two monitors, but then my 2nd monitor broke. Now, I only have one monitor left for display, but display setting still shows 2. I tried uninstalling the grayed out drivers on device manager and it's still showing up after restart.

Anyone had this issue?


r/techsupport • • 15h ago

Open | Windows Win11 and Mint....both refuse to load

2 Upvotes

Im new to linux....friends suggested mint....installed and then ran mint successfully...logged back into win11....then tried to go back into mint....wudnt load...windows also diesnt load now....pls help


r/techsupport • • 16h ago

Open | Windows game bar is taking over

2 Upvotes

I was on my computer using a bluetooth keyboard. One second everything is working fine, the next second the D key is opening the game bar. And any time I try to use my keyboard at all it either does nothing or something related to the game bar. For example win+r just starts recording instead of opening the run window. I tried googling but the only things coming up were based on the game bar not working which is the opposite problem. Thanks for reading