My Netflix is broken. It started when I tried to fire it up on my Roku TV to finish watching Sacrifice (a recent release of theirs) that I'd started a few days earlier. There was no recent activity section to pick up from and when I searched the title it didn't come up. That's when I notice My List was way out of date, missing titles I'd added and ones I'd deleted still there. And the titles that were featured all felt almost a year old - like, Rebel Ridge was prominent.
I tried backing out to the Roku menu and looking for Sacrifice and trying to get it that way. I found it and pressed the button to take me directly to it on Netflix and it took me to an info screen that looked like the movie hadn't been released yet where I could only watch a trailer and set a reminder.
Okay, on to the software updates, logging in and logging out, unplugging the TV, uninstalling and reinstalling Netflix, etc. Nothing worked. This was on my upstairs TV yesterday and my downstairs and phone app were fine. Today the downstairs TV (same model TCL Roku TV) has the same problem.
Has anyone seen or dealt with this before? Netflix support was no help. The only thing it seems like there is left to do is to factory reset the TV which would mean setting everything up again and I don't even feel confident it would work.