r/NintendoSwitchHelp • • 7h ago

Repair Help My 2-month-old Switch 2 is completely dead after being left docked for a few days.

9 Upvotes

I bought my Switch 2 in August. The console worked perfectly until now.

I left it docked for a few days without using it. The dock wasn’t connected to power the entire time. When I finally went to play something, the console just wouldn’t turn on - completely black screen…no battery indicator…

When I first took it out of the dock, it was slightly warm, don’t know if that’s relevant.

I’ve spent the last couple of days trying pretty much everything I could find online -
1. Held the power button for more than 20 second a multiple times…upto a minute even
2. Tried the Volume Up + Volume Down + Power combination.
3. Reset the original Nintendo charger by unplugging it.Charged it directly using the original charger for several hours.
4. Tried another USB-C charger.
5. Tried charging through both USB-C ports.

Nothing has worked.

When I insert the console into the dock, the green LED flashes once and immediately turns off. Don’t know if tags relevant.

I’ve found a few posts here from people experiencing similar issues. Some managed to revive their consoles by leaving them unplugged or charging them for several hours. Unfortunately, none of that has worked for me so far.

What makes this worse is that I live in a part of the world where Nintendo doesn’t officially provide warranty or repair support. So getting it fixed is going to be a pain.

I recently travelled to Japan and bought a bunch of Switch games that I was really excited to play when I got home. They are still unopened.

I’ve owned PlayStation consoles for years without experiencing anything like this. I genuinely expected better from Nintendo, especially with a console that’s barely two months old.

Has anyone experienced this exact issue where the console shows absolutely no charging indicator and won’t respond to any button combination?

I’m particularly interested in hearing from people who eventually got theirs working or had it repaired. What was actually wrong with it?

Any help would be really really appreciated.


r/NintendoSwitchHelp • • 29m ago

Setup Help Trying to link account to transfer data onto a new switch, option won't show on either account

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• Upvotes

Ok so my old switch screen is dying, I'm moving to a new one and I got almost everything done except for the account linking. For whatever reason, the option isn't showing up. Anyone know why this would be the case? (New account on new switch pictured)


r/NintendoSwitchHelp • • 1h ago

Repair Help Joycon Disconnects Whenever in a Fortnite/any game

• Upvotes

My Joycon is Acting up, ALOT. My Left Joycon disconnects A lot,For example, In a 1v1 in Fortnite, Disconects and lost my sprite. My Joycon Disconnects too much. idk guys what do I do? I really don't want to replace the Joycon On my Switch OLED. I TRYED blowing into the gap between the L trigger. And it fixed it, Temporary. Please HELP!!


r/NintendoSwitchHelp • • 1h ago

Account Help Can I change the account region without changing the language?

• Upvotes

I purchased a Switch 2 in a different country (non-English-speaking) and had to change my Nintendo account's region from the US to that country for NSO to still work, but doing so changed the language. Is it possible to still have access to NSO while keeping it in English? Currently the system language itself is English, but the Eshop and NSO language is not.


r/NintendoSwitchHelp • • 2h ago

Software Help switch lite screen turned white and crashed, now keeps saying my software is closed due to an error

1 Upvotes

I was playing yesterday when my screen just turned white and then it shut off. I assumed it crashed and just restarted it but then it kept giving me a message that said "the software closed because an error occurred". I checked the software for corrupt data and tried again. Same message. So then i tried to redownload the software (which took hours). I thought I had solved the problem only to open back up the software and i got the same message. I'm kinda lost right now because i feel like I've tried everything.


r/NintendoSwitchHelp • • 10h ago

Account Help How do I assign a digital game to an account when purchasing?

3 Upvotes

Let’s say I have a family group with 4 accounts for two adults and two kids. I want to buy digital games for my kids prior to a holiday so I can setup a switch2 with their games installed ahead of time.

When I’m ready to buy the digital game on Nintendo’s site, do I somehow assign it to one of my kids’ accounts during purchase? And if yes, then once the account is added to the switch 2 we’re sharing, does the game just auto download?


r/NintendoSwitchHelp • • 10h ago

Repair Help Switch Lite running warmer after changing Thermal Paste

1 Upvotes

I removed the old thermal paste/putty and replaced it with MX4 thermal paste a few days. However, while gaming, I feel like my switch is running warmer, directly over where the processor is.

Full transparency, I was only able to change the thermal past above and below the heat sink. I was having difficulty actually getting to the processor.

edit: screen just went blank while playing hades 2. i shutdown my switch and turned it back on again.


r/NintendoSwitchHelp • • 20h ago

Repair Help Switch 2 Picture issue, help please? 🤔

6 Upvotes

Some context.

Recently my Switch 2 keeps losing connection to the TV. Tried cleaning ports, swapping out usb C cables and no luck. I was using the official Nintendo Switch 2 AC adapter. Switch 2 will display to the tv for a few seconds and then I get a flashing green light on the dock and lose picture. The console then keeps charging on and off. While in the dock with no picture to the TV.

I have sent back my dock thinking that wad the issue and received a replacent from Nintendo but I now have the same issue.

I have also tried to connect with a HP 65w usb C laptop charger and while it worked for a few mins the same thing happens again.

So it's either going to be an issue with the official Nintendo AC adapter or tge Switch 2 itself.

Thoughts?

Apologies for the long video but you can clearly see the issue about 1min in.


r/NintendoSwitchHelp • • 15h ago

Setup Help Default change grip / order setting for joycons for docked Switch 2?

2 Upvotes

I almost exclusively use my Switch 2 when docked (and play off the TV). I use BOTH my joycons connected to the central grip - so it's like acts like an 8bitdo, playstation controller, etc all the time, but....

Every single time I turn my Switch on, it thinks only the Right side joycon is connected, and I have to go into controller settings and then "change grip /order" and then connect both L and R sides together. A minor issue but very annoying. Is there any way I can change this to default to L&R aides being recognized instead of just the Right side?


r/NintendoSwitchHelp • • 15h ago

Software Help I have a question regarding game key cards

2 Upvotes

One day, when the switch eshops close, could I still play the games from these key cards, like download them and play them normally? Or will they become pointless when that happens?


r/NintendoSwitchHelp • • 23h ago

Accessories Is my new power adapter legit?

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7 Upvotes

I bought a secondary power adapter for my switch so that i can take it with me without touching my dock setup. But idk, feel a lil worried that i might got a fake one. So idk, could you guys look at this and tell me


r/NintendoSwitchHelp • • 1d ago

Account Help Some mf linked their switch 2 to my account

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399 Upvotes

Some mf logged into my account and linked their switch 2 to it and i did change the passwords but i am not able to unlink their switch and i am not able to play anything on my switch rn…i did email them but anyway to kick this fucker out

Update- talked to the switch support and they removed the account


r/NintendoSwitchHelp • • 15h ago

Setup Help linking confusion between switch and switch 2

1 Upvotes

hi! recently my partner and i split the cost of a switch 2 to replace our older switch consoles and planned to share the newer system. during setup, we linked his old switch to the new one, but now i am wanting to play stardew and i want to access my old saves. it says to access them, id need to link my switch and unlink his, but i've read that this will delete his save progress from his linked games from his console? he has made a lot of progress on pokopia and would hate to erase that on accident trying to access my stardew saves. is there a way to get my virtual game cards transfered/link my switch and unlink his whilst not deleting the saved progress from his virtual game cards? thank you for any help!


r/NintendoSwitchHelp • • 15h ago

Account Help How to move Pokopia save file from an unlinked profile to a linked one on the same device?

0 Upvotes

I started a second Pokopia save on a new, unlinked profile on my Switch 2. I prefer the new save, and was wondering if there's a way to move the save to overwrite the original on the other, linked profile?

I wasn't sure if anyone would have tried before. Like using the cloud save or something?

Thanks in advance!


r/NintendoSwitchHelp • • 15h ago

Repair Help Nintendo switch Oled won’t turn on.

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1 Upvotes

First I got the error message asking me to restart. I was loading my Fortnite game card and then it pops up. So I do as it says and now my switch won’t turn on. If I hold the buttons down all it does in flash the logo and stay off. I’m actually so mad rn.


r/NintendoSwitchHelp • • 16h ago

Setup Help Switch wants to link another switch that isn't mine to play my games

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1 Upvotes

r/NintendoSwitchHelp • • 20h ago

Purchase / Order Help Nintendo Store Europe has held my Switch 2 + Pokopia order for nearly 2 months over 2 backordered items — any workaround?

2 Upvotes

Nintendo Store Europe has held my Switch 2 + Pokopia order for nearly 2 months over 2 backordered items — any workaround?

Basically, after a LOT of back and forth with Nintendo Store support (where most of the initial responses were essentially "your order is on backorder, wait indefinitely or cancel it"), I finally figured out that my entire order was being held up by just two items.

For context, I ordered their Nintendo Switch 2 + Pokémon Pokopia bundle. The bundle includes the Switch 2 + Pokopia system, a 256 GB microSD Express card, a digital code for Splatoon Raiders, and a three-month Nintendo Switch Online subscription. The microSD card was effectively included in the bundle price, which made it a pretty good deal.

However, adding the Splatoon Raiders digital code to my cart also added a bonus item: the Splatoon Raiders Small Towel. It's been almost two months, so I can't remember every detail, but I'm fairly sure I tried removing it from my cart because I suspected that an extra item could delay the shipment, but I couldn't.

Since I was already expecting a small possible delay, I also used Platinum Points to get two additional items from the store that i had my eye on: the Pokémon Pokopia Notebook and the Splatoon 3: Side Order Sticker Set. Both were explicitly listed as AVAILABLE when I ordered them.

Fast-forward through all the emails, and I eventually found out that my order is being held up by the Splatoon Raiders towel and the Pokopia notebook. When I asked whether they knew when these items would be restocked, their response was essentially that they had no timeframe and couldn't guarantee whether or when they would be restocked.

I understand that stock availability isn't entirely under their control. However, one of these items was a bonus I didn't particularly want in the first place, and the other was explicitly listed as available when I placed my order.

So, naturally, I tried to find a solution.

Could they remove the two backordered items from my order? No.

Could they split the shipment so that I could receive the available items now and the rest later? I even offered to pay for the additional delivery. Still no.

Could they cancel the order and create an identical one without those two items, keeping the bundle and everything else? They didn't even properly address that suggestion. They just reiterated that my only options were to wait or cancel the entire order.

I also asked them to make an exception to their policy against splitting orders. I know they've split a previous order of mine before without me even requesting it, although I understand that the circumstances might have been different. Unfortunately, even after escalating the matter to management and having my formal complaint reviewed, the answer remained the same.

At this point, I'm honestly at my wits' end. It feels like I've been the one trying to find a workable solution at every step, while support has done little more than shoot down every suggestion. I even did some research suggesting that the towel might have been a limited promotional item, which makes the lack of a restock estimate even more concerning.

I'm posting here because I want to know whether there's anything else I can realistically try before giving up and cancelling the order. I'd rather not pay more to buy the bundle locally if I can avoid it, but I also don't want to keep waiting indefinitely.

Has anyone had a similar experience with the European Nintendo Store? Has anyone successfully gotten an order split, had backordered items removed, or found another way to resolve a situation like this?

I'd really appreciate any suggestions, especially if you've personally managed to get Nintendo to make an exception or found a workaround that actually worked.

If there's no meaningful progress, I'm planning to cancel towards the end of October.

Thanks!


r/NintendoSwitchHelp • • 17h ago

Repair Help R button unresponsive randomly

1 Upvotes

In the past few days my R button suddenly stopped working properly.

When I hold down the R button, it randomly loses contact, like if I keep pressing it on and off. This started happening overnight and I don't know why, I always keep it in its case, never dropped it.

I opened the joycon to check if maybe some dirt or anything got into it, and it looked completely fine and clean, after reassembling it worked again, but after like half an hour it started to happen once again. Blowing into the button helps for a few minutes, and then the issue comes back.

Currently I have no idea what could've caused it or if it's fixable or not, but I already started to check for replacement joycons, just in case.

I also uploaded a video where in monster hunter rise I keep holding the R button and it's visible how it constantly loses input: https://youtu.be/POUUGjh4HBg?is=pHadH4py3IhwRQOg


r/NintendoSwitchHelp • • 1d ago

Account Help My profile name and icon randomly changed on my Switch 2?

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96 Upvotes

Hello,

As the title says, I turned my Switch 2 on today for the first time in a few months and discovered the name and icon of my profile changed. My partners profile stayed the same, only mine changed. Nobody else has ever had access to this Switch and it has not left my apartment. I already changed my password to be safe but as far as I'm aware these can only change directly on the console right? I do not know a Reagan.

Anyone know what could've happened? Is it some kind of bug?


r/NintendoSwitchHelp • • 18h ago

Software Help Onimusha demo crashing my switch2?

1 Upvotes

Whenever I boot up onimusha on my switch 2 in docked it crashes the switch or at least blacks out my monitor it works fine in handheld but I was hoping to mess around with the motion controls and also just to have a nicer screen idk what's wrong with it I've tried redownloading it nothings changed idk what the problem is everything else works fine anyone know what's wrong


r/NintendoSwitchHelp • • 1d ago

Setup Help New Switch 2 next week! How do I transfer my data from my son's S1?

2 Upvotes

Good day! To celebrate Sports Resort being released, I have decided to get an S2!

Currently, my account and info is on my son's S1. I am no where near an expert so may not have the proper terminology here but when we fire up the S1, we have the choice to choose my account or his to play games.

With the new S2, would transferring data mean that both accounts will migrate to the S2? Will the S1 still have everything as it is? Can I ensure my account is the primary?

If I need to provide more info, please let me know and thanks in advance!


r/NintendoSwitchHelp • • 21h ago

Software Help System transfer with broken console?

1 Upvotes

Was wondering if it's possible to transfer the data saved on my original switch lite to my new switch 2. I have years of shiny hunting as well as plenty of pictures and video that is saved on my switch lite which up until recently worked fine then I got the blue screen of death(if that's the proper term) and haven't been able to use it since. All the games that support cloud data have been backed up it's the ones saved on my old switch lite that I can't access and I'm wondering if I should just bite the bullet and start over or if there's a way to recover the other's system data.


r/NintendoSwitchHelp • • 21h ago

Which Switch? My switch won’t go past the switch logo

1 Upvotes

My switch is fully charged and currently plugged in and I’ve tried holding the power button for 12 sec to restart it and that won’t work. Now I’m wondering if I need to get it looked at by someone who can actually go into the switch to see if it’s an internal issue. But I wanted to ask you guys first to see if there’s anything else I could do to fix it


r/NintendoSwitchHelp • • 22h ago

Account Help Amazon gift card purchase on hold, account banned.

0 Upvotes

I bought a 5000 yen e-shop gift card from amazon jp, then my amazon account got banned permanently over me naively trying to buy amazon credits which flagged me for security.

At this point, 5000 yen card's charge was on-hold in my card on my bank's side and I already redeemed the code because amazon delivered it before the closure of my account.

Money is still on hold, I don't know if amazon will take the money (I hope they do.) or if nintendo is flagged about this and bans me. I have sufficient amount of e-shop credits to be recharged (even though I don't think they would do it.) and my card has sufficient funds to pay for the amazon charge as I geniuenly just wanted to buy it, didn't do a return.

Has anyone experienced something similar? What does amazon do upon delivered/redeemed but on-hold e-shop gift cards?


r/NintendoSwitchHelp • • 1d ago

Setup Help Can I transfer Switch 1 data to Switch 2 after the initial setup?

1 Upvotes

Got my Switch 2 when I was away from home and skipped the data transfer step. Is there any way to do it now?