r/help • • 20d ago

Start here: the r/help Help Navigator

19 Upvotes

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r/help • • 6d ago

Admin Post Weekly Recap | October 15, 2026

0 Upvotes

Welcome to Thursday and another edition of the Weekly Recap where I, TheOpusCroakus, recap the past week in r/help and on Reddit. Since we last met, I have since had more than my share of Reese's pumpkins and am moving on to bats and ghosts for a while! On that note, let's move on to what we're all here for! The Recap!


NEWS AND ISSUES

  • In case you missed it last week, there's a new Changelog out and you can read it here.

  • There's still a bug that is affecting the ability to chat for some users in Canada. This should be getting fixed up this week (if it isn't already). Many thanks to u/jgoja for surfacing this and providing amazing details of the problem. Thank you!

  • There is an ongoing experiment which turns select text posts and some of their comment threads into an audio and video format. This is in an effort to strengthen the connection between communities and conversations. If you are in this experiment you may see a Read/Play toggle on the post detail page. A dedicated video page may also be available. This does not replace the original post or comments, nor does it automatically play. And it will respect all of your pre-existing audio settings.

    • Currently, this is only on a small group of pre-selected English-only posts. Comments with links, media, automated messages, profanity, or sensitive or inappropriate topics are excluded. If you are in this experiment, there is not a way to opt out, but you can always leave constructive feedback on this post and I'll share it with the team in charge of the experiment.
  • There is another ongoing experiment where comments on a post may be sorted in live time. This is only in select communities. If enabled, when a post hits a certain number of comments within a specific period of time, the sort switches over to "Live" if the default sort is set to something other than "New". This provides a way to highlight the fast moving convos in real time.

  • There is still the For You and Following tab experiment. You can select which view you want and that selection will be remembered.

    • The For You tab will contain recommendations. The Following feed will contain unviewed content from just the subs that you follow. The team is looking into adding the sort options back to those feeds.
    • If you are subscribed to a very small number of subreddits, you may see recommendations in the Following feed as opposed to nothing when you have run out of new content. The workaround is to either subscribe to more subreddits or create a custom feed of the subs that you're following and view that instead.
    • There is not a way to remove these tabs if you are in the experiment, but I will share constructive feedback with the team in charge.
    • To switch between the feeds, you just tap the tab that you want to view. This was previously a swipe, but thanks to feedback that was provided, it was switched to a tap to prevent accidental switching.
  • Some users will be in a different experiment where there is an X on recommended posts that you can click/tap to hide the post. Others will be in a similar experiment where there is not an X and there is not a "hide" option, but you can go into the post to hide it. Feel free to share helpful feedback about this experiment as well.

  • And there's an experiment where you may see Related Posts at the bottom of a post.

  • There is also an experiment where the upvotes are on the left.

  • Rather than commenting that you'd like to be removed from an experiment, please provide constructive feedback about the feature. I can't remove you!

  • And I'm here to remind you, of the mess you left when you went away (from Reddit for support). Reddit does not provide support outside of Reddit. Do not contact "Reddit support on Discord" for help with your Reddit account. There is no "Reddit support on Discord". That is someone trying to scam you and steal your account and maybe more. If you're having an actual issue with your account that is not solved by posting in r/help or by the articles in the Help Center, you can use this form for the real thing. Please note that 95% of issues can be solved much, much quicker by posting in r/help (or our cousin subs, r/reddithelp and r/newtoreddit).

  • The most recent version of the app is 2026.41.0. If you're not using the most recent version of the app, it might not work properly.


CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned often, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.


COMMON ACCOUNT ISSUES

Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well.


BUGS ROUNDUP - COURTESY OF CORRECT SCALE!

  • [All Platforms] Some posts and comments aren’t clearing from the "Needs Review" section of the mod queue This is being investigated, but in the meantime, approving and then removing the content should get rid of it.

  • [Android] Some users with filtered posts are seeing the reply button on automod comments grayed out. This is being looked into, but it appears to only be affecting Android at this time.

  • [iPad] Some users are still missing the X button needed to close posts. We’ve reopened the investigation and are looking into it!

  • [iOS] Some community rules are being translated from English to...English? lol If you disable the auto-translation, that usually fixes this. It's also being looked into.

  • BUG FIX [All Platforms] Due to an error on this end on Tuesday, some users were seeing blank images for a little bit. This should be cleared up now, though!


WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

  • 1,332 posts. That's up 279 posts from the 1,053 that we had last week.

  • 4,436 comments. That's down 564 comments from the 5,000 we had last week.

  • 776k views. That's down about 38k-ish views from the 804k-ish views we had last week.

The drop in posts could be attributed to the new Help Navigator that recently launched, so that's great that it's helping.


HELP THAT HELPS HELP R/HELP - STREAKS

Let's talk about streaks!

Reddit offers various Achievements that you can, well, achieve. You can read more about Achievements in this Help Center article. One of the Achievements available is a streak, which means using Reddit for continuous days in, well, a streak. Redditors can maintain their streak through daily participation on Reddit. Participation is more than just scrolling. You must interact with SFW content by either posting, commenting or voting EVERY DAY. If you miss a day, the streak is no longer a streak and it is over. NSFW content does not count toward a streak. If a streak is broken, it starts over from Day One. Streaks cannot be restored when they are broken.

If you think your streak has been incorrectly reset, YOU can check this yourself by going to your profile and looking at your posts, comments and votes. You may have to do this from old Reddit, but you can do it! If you're missing a day here or there, that's why your streak reset.

TL;DR A streak means interacting (by voting, commenting or posting) with SFW content every day and if you miss a day, your streak is broken, it starts over, and the streak cannot be restored.



HELPINGEST HELPERS HELPING HELP R/HELP

  • u/westcoastcdn19 - Oh, hiiii! Thanks so much for all of the help, especially with the weird things that pop up!

  • u/IKIR115 - Hello! You have just leveled right on up to Helper Level Six! I added the trophy to your profile and it does look great in there! Nice addition to your impressive collection of hardware! Thanks for the help!

  • u/Terminator7786 - Hi! Thanks for the continued help in these parts!

  • u/formerqwest - Morning! Appreciate all of your help with the nsfw accounts that need fixing! Thank you!

  • u/thepottsy - Things are just humming along, aren't they? Many thanks for helping out!

  • u/xwOBA_Fett - Hey there! And welcome to Level Seven Helper! Good lookin' trophy you got there! Thanks so much!

  • u/notthegoatseguy - Feels like it's been a minute! Welcome back! Thanks for the help!

  • u/ChzGoddess - Hi! I had a lovely toasted cheese sandwich the other day with a Colby cheddar! Thanks for the help!

  • u/nincyh - Welcome back! Thank you for continuing to help out!

  • u/maiyannah - You know what's up! lol Thanks for helping! And you hit Helper Level Five this week! Woo hooooo! New trophy time!

  • Mods and helpers are r/newtoreddit and r/reddithelp belong on this list as well! Thank you to everyone who holds things down in those parts!


Not a bad week! Thank you to everyone who stopped by to help someone out! There wouldn't be much help without everyone to help help! And thank you to everyone who left constructive feedback. I always share it with the relevant teams! (They are also very aware of these posts!)

Until next week, I'll see you around the sub and around Reddit! Hope everyone has a fantastic week ahead of them!


r/help • • 19h ago

Profile Redditor attempted phishing attack on me via private chat, then deleted their messages but not before I screen captured them

Post image
130 Upvotes

Thankfully I grabbed screenshots before they deleted their messages. The problem is since they did that, I could no longer report what they said, so I figured I'd put something here and see what was recommended. I wouldn't normally have bothered with accepting the chat, but it came from a 6yr account with post history so I figured they were legit, but definitely not.


r/help • • 5h ago

Profile Account Hacked Sent Spam Posts

2 Upvotes

Hey, my account got hacked, I noticed Reddit required me to change my password. I did, then when I logged in I notice a bunch of spam posts that Reddit took down. Anyway to delete these?


r/help • • 5h ago

Mobile/App How do I delete my account when the Email associated with it is deleted

2 Upvotes

I deleted the email that I put down for this app, but Reddit requires that I respond to an email they send to an already deleted account. Is there any way for my account to get deleted now?


r/help • • 1h ago

Access Desktop – How can I request a review of my Low Contributor Quality Score (CQS)?

• Upvotes

I'm trying to understand why my Reddit account continues to have a Low Contributor Quality Score despite a substantial history of positive contributions.

My account has:

  • Over 7 years of history
  • 44,501 karma
  • 320 contributions
  • Top 1% Poster achievement earned 9 times
  • Top 5% Poster achievement earned 17 times
  • Picasso achievement earned 19 times
  • A 49-day activity streak
  • Verified email and phone number
  • Two-factor authentication enabled

My CQS originally showed Lowest and improved to Low after verifying my email. It has remained Low despite completing the additional security steps.

I attempted to contact r/ModSupport after r/RedditCQS directed users there, but received an automated response explaining that ModSupport is only for community moderators.

I've also checked Reddit's Help Center.

My question: Is there an official way for a regular Reddit user to request a CQS review or find out whether an account-level reputation issue is affecting their score?

I'm not asking for the algorithm to be disclosed. I'm simply looking for a way to understand and resolve a potentially inaccurate classification.

Thanks for any guidance.


r/help • • 2h ago

Access I can’t dm anybody and it says my account isn’t established enough but it’s much older than the required date and my email is verified

0 Upvotes

r/help • • 5h ago

Profile Locked account, password reset "succeeds" but login still fails Desktop

1 Upvotes

Hi admins,

My main account u/mehmetemreak was locked "as a security precaution" on Oct 24, 2025. Since then I can't get back in:

- Password reset emails arrive at the registered address (still mine).

- The reset page says "your password has been changed", but I never get the "password updated" confirmation email.

- Login with the new password fails: "Invalid username or password" (Error: wa0NSE). "Continue with Google" fails with the same error.

Latest ticket: KVWVXX-KKVGV (Oct 20, 2026). Earlier tickets from March 2026 got no human reply.

Could someone take a look or unlock the account? Thanks.


r/help • • 5h ago

Mobile/App comments are sorted for newest, but only in one sub

1 Upvotes

I am using the Reddit App on iOS and i'm unable to find out how to permanently keep the comments not being sorted so that it shows me the newest first.

it's only in one specific subreddit (r/unbeliebteMeinung)

doesn't matter how old the post, it can have 3.000 comments, it will always show me the newest first. In every other Sub it's showing me top comments.

Is there not any way to keep this setting permanent for all subs? thanks for your help


r/help • • 5h ago

Profile Server error when I go to profile on mobile and on the web

1 Upvotes

Any time I click on my profile I get: We had a server error with an exclamation point at the beginning. Any time I try to modify anything in it I get: We had some issues saving your changes, please try again. I'm don't know what to do to get it to work normally. Please help, this is driving me insane.


r/help • • 10h ago

Posting iOS - Stats not updating

Thumbnail reddit.com
2 Upvotes

My Reddit post in [r/fuckHOA](r/fuckHOA) received over 1.8 million views, 5,202 upvotes, and 776 comments.
However, the Post Insights statistics appear to have stopped updating properly.
I’m using the Reddit iOS app.
Could an administrator please investigate whether Post Insights statistics are updating correctly for older viral posts?
I understand that the first-48-hours graph is historical, but I would expect the cumulative statistics to continue updating.
I have attached a screenshot showing the problem.
Thank you.
[u/mld53a](u/mld53a)


r/help • • 10h ago

Mobile/App Survey Notice

1 Upvotes

I got a notice from Reddit to take a survey. But for some reason, I can’t delete the notification. When I swipe left, it just gives me “Copy Link”. Anyone know how to get rid of this notification?


r/help • • 7h ago

Mobile/App Changing account from NSFW, IOS

1 Upvotes

Hello ! I need help with my account u/human8304 . My profile is marked NSFW, and I've tried to toggle it off on desktop version but it automatically toggles back </3. Would anyone be able to help with this issue? Thank you ❤️.


r/help • • 11h ago

Desktop Chat requests not showing properly on desktop

2 Upvotes

Here's how my chat requests are appearing on desktop (viewed in Chrome, either the "inset" chat dialog or the "full screen" chat page). Big list of "group created" things, not in chronological order. If I look at requests on either the Android or iPad app, they appear correctly - the user is shown, followed by the first line of the message text, and they're sorted correctly in descending chronological order. Tried all the usual clear cookies etc. etc., to no effect. Any ideas?

I tried on Firefox and the requests show correctly on the inset dialog, but are wrong on the full screen page.


r/help • • 7h ago

Reddit Premium Why does the Past Year CSV show different follower counts than shorter date ranges? (desktop)

1 Upvotes

I have a Reddit premium subscription. On desktop, I’m using Performance → Account and clicking Download CSV.

When I compare exports, the “Followers” values agree across Past Week, Past Month, Past 3 Months, and Past 6 Months wherever dates overlap. However, Past Year gives different follower values for those same dates.

Examples:

Date Shorter-range exports Past Year export
May 18, 2026 42 0
May 19, 2026 121 0
August 30, 2026 272 121
October 20, 2026 361 191

The Followers graph also shows 42 for May 18 and 361 for October 20, matching the shorter-range exports.

Views and Upvotes match across the exports; only Followers differs.

Why would selecting Past Year change the follower value for the same date? Is this a known export issue, or is “Followers” calculated differently depending on the selected range? What exactly does that CSV column represent?


r/help • • 8h ago

Access PC/Mobile remove 18+ from my account

0 Upvotes

I cant access my profile because it's 18+ and I have to verify with my id (which I wont do). I already made a form but unfortunately no response after a few weeks, so want to try get my account not 18+ through this sub

u/Gringii


r/help • • 11h ago

Profile Account recovery

0 Upvotes

This is my new id and out of ragebait i deleted the old one 😭🤦🏼‍♂️ can i recover older id Atleast?
All this happen cuz of one toxic person i met few days ago


r/help • • 12h ago

Desktop Is reporting down?

1 Upvotes

When I try to report a post, the pop up window opens, but I just get the little whirly "loading" circle and no content populates.

Is anyone else having this issue?

For reference, I'm using Old Reddit on desktop with Firefox.

  • Night mode: false
  • RES Version: 5.24.11
  • Browser: Firefox
  • Browser Version: 158
  • Cookies Enabled: true
  • Reddit beta: false

r/help • • 21h ago

Mobile/App Subreddits I don’t subscribe to showing up in my feed ios iPhone

Post image
5 Upvotes

How do I get them to stop? Not interested in the taco
Bell subreddit.


r/help • • 9h ago

Mobile/App How do I prevent random subreddits showing up on my feed? I only want to see subreddits I have joined, everything else that shows up seems to be rage bait from subreddits I would never go to.

0 Upvotes

r/help • • 14h ago

Mobile/App (ios) how do i request taking over a moderatorless subreddit?

1 Upvotes

a subreddit im in lost its mods(i think they got hacked but its been several days and they havent come back) and automod is set to delete all messages i want to become the mod and at least stop the automoderater so the sub can be alive again


r/help • • 5h ago

Access [PC] Account page age-locked by *lack of free speech*

0 Upvotes

Soo, no idea if thats the right place.
First of all, its great how one cant write anything without getting the bot blocking the post..

Awful platform..

Its about my account page being locked up by *lack of free speech* powertripping *not allowed to say per rule 4*! ...

Cant even write specific words without getting the post blocked.. omg

I wasnt allowed to use this platform for around a week (not allowed to say the word here..)
this happened some days ago, and now since it ended, my account page is age-locked..
Like was the *expulsion?* not enough, so i got my account page/bookmarks locked up as well?
i wouldnt even care, coz I’m about to leave this ugly platform anyway in the near future,

BUT.. i wanted to check and see my bookmarks aka saved posts again..

But since this nonsense of an age-lock, the bookmark page is also age-locked..

So is there a mod here, that is able to lift this lock, or is my account now almost useless anyway?

And no, i dont share my personal data aka age with a platform like this.


r/help • • 15h ago

Mobile/App Video zoom in no longer possible?

1 Upvotes

I used to be able to zoom in on videos while scrolling in the iPhone/iPad Reddit App, but a recent update apparently no longer allows it! Whhhhhhhhhhyyyyyyyyyy?


r/help • • 15h ago

Profile I am not able send or recieve an messages

0 Upvotes

I really doubt my account is under restriction. I am not able to send or receive any messages and the age of the account is also shown


r/help • • 11h ago

Mobile/App Help with the Reddit App

0 Upvotes

Hey Reddit,

As the title suggests, I'm having issues with the Reddit app, particularly the joke that is needing to upload my government ID (hahahaha no thank you).

Particularly around accessing my own profile, posts, and settings.

I can't access my own profile, or access settings, as each time I try to load my profile it tells me there's NSFW content (there isn't??) and I need to verify my ID.

That is absolutely absurd. I'd delete my account if I could - I can't even get the option to do that because there's no chance I'm uploading my government ID to verify my age.

This is the only platform on the web I've come across in my almost 40 years on this planet, that asks for government ID to view your own account, history, and change settings.

The kicker is my original account is almost 20 years old, and that also needs to be verified. Do they think I created that whilst I was still a sperm?

TL:DR - How to access my own profile, and settings for my account, without doing age verification.

Alternatively, if this is not possible and they're forcing a gov ID upload, how can I delete my account without being able to access my account settings? I'd rather never use Reddit again than comply and upload my ID.

Thanks in advance