Hello everyone, looking for some advice.

Recently bought an item from a seller at what I consider was quite a bargain (3 euro). They sent it promptly, within 30 minutes of me buying. (And even sent me a very friendly message informing me that they did so)

Shortly after that, they listed a nearly identical item for a much higher price than what I paid for mine (25 euro).

Then the seller sent me a message saying they accidentally sent the wrong item and it was of very high value, and they insisted I leave the package uncollected so it can be returned to them. They continued to send repeated messages pleading with me to not collect it. Then they threatened legal action for product embezzlement if I collect the package they sent.

The seller also supposedly has contacted vinted and the shipping company, but according to the tracking it seems to be heading to my location. I dont know if they actually did contact vinted.

I decided to get in contact with vinted myself, asking for advice and and they basically told me to do what I like.

Would I actually be liable for anything? I am inclined to believe the seller just wants to just retrieve the item to relist at a higher price. If what arrives is something else than what I ordered I do plan on returning it through vinted's official means, but could I actually be held liable for simply picking up a package that was willingly sent to me?

This is such a bonkers situation and I would love to get some outside opinions. Thank you reddit.

Edit: I was 99% sure there was no chance in hell I would face any repercussions on this but I found it the situation so insanely bizarre that I just had to make sure I wasn't the crazy one. Like, "No way someone would act this crazy over losing a few bucks in a sale". Thanks again everyone for the comments!

update on the dude who asked for 50 measurements on that jacket. i should have listened to all of you guys 😭

why is the shipping so expensive, it's literally a £1 item and i can't have it shipped to a pick up point because they only do inpost and theres no inpost near me

Umm people are now selling their used plastic bags…. Thoughts? I’m kind of speechless and wondering if someone is actually interested in buying these for $1.25 + tax + shipping!!!! 😳

FYI: Not my listing

I feel like I’m seeing SO MANY ai listings!!! I don’t understand how this is allowed and why you’d even want to do it! Like I don’t need to see an ai person wearing your now ai edited products. Just post a picture of your item. It feels so dishonest to me, but maybe I’m dramatic.

I saw a listing for enamel pins, I wanted to check the description because first line is "DO NOT PURCHASE" which brought my attention to it.

I don't get what the point is 😕

Do the kind of things really happen ? saw this today and I'm wondering if people really do this. if so that's insane and absolutely not okay why do they get away with it

Just found Vinted a few days ago and have made about 10 purchases to date, nothing over $10 and some brands we really like.

We have been eBay sellers for well over a decade, we sell a lot of vintage glass that we thrift and also sell a lot of household stuff we no longer use. We've tried selling some clothes but haven't had much luck. We've got a lot of nice stuff we'd sell for $5 to $10 just to get it moved and most likely just leave the money in Vinted to buy clothes for us and the grandkids.

As a long time seller on eBay I'm very aware that shipping is expensive. It cost $5 to $6 to ship most anything. Everything I've bought on Vinted is $5 to $8, most with free shipping. Who's paying the shipping cost?

Respectfully- if you are shipping a clothing item in a ziplock freezer bag, please at least double bag and also make sure the seal is taped. I was blown away and honestly I was annoyed.

Is anyone else experiencing this? I've tried listing somethings however not a single one is getting views, I assume something's wrong on vinted's end. Just want to check if one else had the same situation :)

I don’t understand, am I supposed to give a refund or smth it’s the style of the top and I didn’t wash it before I sent it and she just replied saying “it’s fine it just seems tight like it’s shrunk”
?????

So the other day someone wanted a bundle of my items so I reserved both for them (they were super polite saying “thanks” etc!) and then they just never bought them so I messaged them saying that the reservation had ended and they just ghosted me? Is this the norm on Vinted now 😭

This buyer purchased this item from me within minutes after listing, I’m speculating she did not read the description before purchasing because I clearly listed the measurements at the top just to avoid this issue. I sell mainly kids clothes, and I know that size “small” for kids is very subjective especially to the brands, so I measured for.. good measure. This lady filed a claim seconds after being notified of delivery stating it doesn’t fit and wants me to pay shipping for her to return it.. who’s in the right here? IMO I did everything right, its tag says small so it was listed as a small, I never stated size 6 in the listing, gave pictures front and back, and gave measurements. The buyer also seems confused on the measurements as I said 20in length and 11in pit to pit and her comment was “it’s not 20in from the pit” which I never stated. We had very good banter before this issue and she seemed like a very nice buyer. I’m assuming I’ll be receiving my first bad review over this after over 250 sales and over 200x5 star reviews :/

UPDATE: I reported the transaction to Vinted customer service and got a full refund. Thanks for your replies.

I'm a fairly new Vinted user and I've been very happy with it...until today. I purchased a purse & wallet set and was happy to see it shipped very quickly, actually surprisingly so. My USPS informed delivery said it was out for delivery this morning, and then that it had been delivered. I went outside and I was expecting to see a box or large envelope on the porch but it wasn't there. I opened the mailbox to find a very small poly envelope with something jangling inside. Maybe some of you know what I'm gonna say...inside was a handful of plastic play money (coins). WTAF?! The label matched the tracking number with the one I got from Vinted and the label said 4 lbs and that envelope wasn't even 4 OUNCES! I went to the seller's page and saw "Member Blocked" in red letters. Uh oh. The item still isn't showing as delivered on the Vinted item page and I'm not quite sure what to do - I thought I'd ask here first. Do I wait until it shows as delivered to report it as INAD (to say the least lol) or is there something I can do now. I'm pissed also because after buying on Vinted since March, I decided to start selling two days ago and now I'm thinking of deleting my few items and quitting altogether because I'm not comfortable at all now that I've been burned. Vinted seems like a very scammy place to be.

I'm genuinely so annoyed at this because I've posted about 10 items for sale since the last time I sold something and everything is getting 0 views. It's so frustrating when I've tried so hard to sell my items considering I'm broke and I don't want this clutter at the minute. I know items that I'm selling are being sold on other accounts so there's definitely a demand for them. I'm losing my shit help

People should not be able to send you an offer on a bundle that's already been discounted. I've been posting a lot lately and I'm getting offers on discounted bundles. I can't even with this. I had someone offer me $7 less on a bundle that was already discounted like $5.

I'm already pricing things way lower than I think I should. And making pennies on this app. People constantly offer me way less than I'm asking and then nickel and dime me when I counter.

I know I should price high so that I can accept offers but it seems like my higher priced items don't even get offers. So I've been pricing lower but then I get really low offers. Any tips?

And honestly the ones I'm getting low ball offers on often times are guys because I just posted a bunch of nascar hats. The moms buying baby clothes are less likely to send me awful offers. Just the facts.

Got a package in the Bluey Diaper Box 🔥🙏 reduce re-use recycle I guess

Edit: Wow this has sparked some heated discussion! Just wanted to make it clear I 100% support re-using boxes, I just found it funny and absurd to see Bluey on my package, before I even realized it was diapers!

I bought an item I really want on October 18. The seller said she was going to ship the next day. Two days later, it still said “payment successful.” Then, the last couple of days it says “shipping label create by seller.” I messaged the seller to ask about this item and she is saying it was shipped on the 19th and tracking just didn’t update. I’m having trouble believing this was shipped at all. Has anyone had this happen before? Is it possible the seller is telling the truth, or is she definitely lying?

No idea what I've done wrong. It says it was "detected and moderated automatically" so I don't think anyone raised an issue. Over 1400 five star reviews, over £400 of items currently on their way to buyers. Great start to the weekend. Time to trawl the review process.

Any advice gratefully received.

Edit - They reinstated - thank fuck! Rather than just delete the thread, I'll keep it here as to give hope to another poor soul who finds themselves in a similar situation.!

"I understand this may have been frustrating. After reviewing the situation again, we can confirm this was a mistake on our side.

Your listings have now been restored and your account has now been unblocked.

Thank you for your patience while we corrected this."

Honestly, it was coming. I’ve had multiple packages get lost in the mail or undelivered and lost my patience with Vinted support. For context, I had a pair of shoes sent to a parcel. I went to go pick them up same day they were delivered, and they were not there. Shuffled through hundreds of packages not picked up. Even had staff barely helping me. I went 3 days in a row. Reported the issue through chat on the same day. Was told by vinted since I used SpeedEx, It can take up to 35 days for a response from the shipping company.

33 days later, after multiple check in’s, they tell me it was delivered, and won’t refund me. I message them back saying It was not, and if it was I didn’t receive it. They message back stating their position will not change, and that they hope their explanation makes their position clear. They will not refund me, and actually stating I should have reported it through the chat when it happened. At this point, I’ve lost my cool. Colorful words are flying out of my mouth faster than a fighter jet. I tell them to kiss my black ass, and I hope that makes my position clear. They respond twice, than continue closing the chat on me. I re open it every time telling them to kiss my ass. Now I admit, this was not the correct way to handle this. But after 33 days, multiple check in’s, and loose promises, I blew my top. And damn, it felt good. I am now banned on Vinted. And not too mad about it.

as the title describes… i opened an account on tuesday & was banned permanently on thursday. im doing the whole postpartum purge, so i immediately started posting. the reason stated was for a pair of nikes and that my photos didn’t prove authenticity. i bought these AT the nike store, i know they’re real. i posted pictures of every single angle of the shoe following the specific prompts that Vinted has including: the sizing label, the tongue tag, inside sole, outside sole, and the stitching.
i was banned within 2 minutes of posting. i appealed of course and they doubled down with the previous ban.
i’m just confused why they even have a mechanism to catch counterfeit items if it doesn’t even work properly. how are people even selling their brand name stuff?
annoyed cause it cancelled 2 of my ongoing sales and has the best selling action than the other apps currently 🫠

Sometimes removing old labels to reuse packaging damages the bag. Rubbing hand sanitizer over the ink will mostly remove the ink from bar codes and personal details. This will enable you to recycle your old packaging easily!

Anyone else had this happen to them? Profile showing 28 favorites and 170 views, but bumps statistics show 260 views and 53 favorites?

Asked a friend to check, he also sees only 28 favorited

Also, huge drop in views and favorites the last week, even with bump, still get nowhere near what I used to get ( Like a 80% reduce in views and favorites)