r/steamsupport • • 4m ago

Problem HELP!!!

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• Upvotes

I was playing skyrim for 2 hours then i got tired of it, shut the pc down, made myself a coffee and kinda forgot about the game. 2 to 3 hours passed i turned on the pc and I was greeted with this, i clicked ok on all of them and just launched steam it gave me an error that i have missing dependencies clicked install all and steam launched like normal I thought that was the end of it clicked the windows update icon and waited it to restart. It restarted to that exact error in the picture but steam worked fine. What do i do i don't want to mess with the .dll s. Pls help


r/steamsupport • • 5m ago

Problem Support tickets automatically closing need help

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I woke up and checked my phone to see that someone bought themselves a $5 gift card on my account so I tried going to steam support to solve it and my support tickets keep getting automatically closed anyway I can resolve this


r/steamsupport • • 1h ago

Problem Help with games crashing

• Upvotes

Hello! For the last 3 weeks I've had issues with games crashing and I need some help.
SOME games in my library have started crashing; Slay the Spire 2 crashes whenever I launch it, Baldur's Gate 3 crashes basically everytime when I try to save, always when it autosaves, other games, especially if downloaded more recently, work just fine. Both games used to work 4 weeks ago. What can I do? I already tried to uninstall/reinstall them and I did the same with Steam. Any suggestions?

My PC is a HP Laptop with this specifics:
12th Gen Intel(R) Core(TM) i5-1235U (1.30 GHz)
8 GB RAM
Intel(R) UHD Graphics (128 MB)

If any more info is needed I'll provide it.


r/steamsupport • • 2h ago

Problem Steam purchase error

0 Upvotes

Hi guys its my first time posting here, i tried depositing some money but it said that the purchase failed, tried this process 2 times it said wait a bit and try again, i contacted support and had a request pending, then i tried it on my phone and boom it went through. Now i was suspecting that my credentials were obtained by a 3d party. So i tried purchasing through my pc again and it went through this time, keep in mind support had already replied to me. My first 2 purchases were made through marvel rivals so that may be the reason but im paranoid so i would like to know wether this purchasing error is a normal occurence or should i be worried?


r/steamsupport • • 4h ago

Problem Anyone having this problem?

1 Upvotes

Don't usually post here but I'm getting a bug on steam, when I check the news, it says there's an error and refreshing dose nothing. Idk what's going on here because I have never had this happen before, and when I look up if there is a news bug, nothing happens. The only way for me to get out of this tab, is by either pressing download, or library, download, home, or collections. I checked the steam website, same thing, is there no new bug, is it just my PC/search engine being weird?

Dose anyone else know what's going on? I don't know if I'm the only one


r/steamsupport • • 6h ago

Problem unable to delete/install COD

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4 Upvotes

Self explanatory I've contacted steam support 9 hours ago they didn't reply here are the details. I download Call of Duty (Warzone 2025 DLC). The download took about an hour and a half, and once it finished, the green Play button appeared in Steam. Since it was late and I had school the next morning, I closed Steam and shut down my PC.
When I came home the next day and opened Steam, the download was showing 37% complete. I tried to let it continue, but it wasn't downloading anything, and the download speed remained at 0 MB/s.
I then tried to cancel the download, but Steam got stuck on "Stopping download" and has remained that way ever since.

I've already tried changing my download region, clearing my download cache, closing Steam through Task Manager and reopening it, and restarting my PC. None of these attempts fixed the issue. When I try to clear the download cache, Steam gets stuck on "Closing Steam" indefinitely.
I'm not sure what caused this, but does anyone know a fix? DM if u need every detail I'm very desperate rn.


r/steamsupport • • 6h ago

Resolved How do I fix this?

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0 Upvotes

r/steamsupport • • 7h ago

Resolved Is this a scam?

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0 Upvotes

I don’t even have cs2 and I check my purchases and nothing for a knife


r/steamsupport • • 7h ago

Problem PSA: Steam crashing at launch since the Oct 13 client update? If you’re on an AMD Radeon card, it’s an AMD driver bug, not Steam

5 Upvotes

Heads-up for anyone whose Steam started crashing instantly at launch after the October 13 client update, where reinstalling Steam, verifying, and clearing the cache all do nothing.

If you’re on an AMD Radeon GPU, this is probably not Steam’s fault. A component in the Radeon driver (GameManager64.dll, AMD’s game-detection hook that injects itself into Steam) goes into a crash loop during Steam’s startup and takes the client down with it. Event Viewer shows it as an ntdll.dll / c0000005 error, which makes it look like Steam or Windows, but it’s the driver.

How to tell it’s this:

  • It only started after the Oct 13 Steam update.
  • Steam launches fine if you fully quit your overlay/peripheral software first (Razer Synapse, Corsair iCUE, etc.) and start Steam before they load.
  • A game launcher running in the background can trigger it too (the EVE Online launcher does it for me).
  • It goes away completely if the AMD driver is uninstalled (not a real fix, just proof of cause).

Workaround until AMD patches it: let Steam fully start before any of that overlay/peripheral/launcher software loads. Launch order is the whole trick.

I’ve reported it to both AMD (with a full crash dump) and Valve. Posting here so people stop wiping their Steam installs over an AMD driver bug. Anyone else hit this since mid-October on a Radeon card?


r/steamsupport • • 9h ago

Question what can other family acct users see? NSFW

0 Upvotes

i dont really think this question is nsfw but added just in case

a couple months ago my cousin added me to her family acct so i could play a game i can't afford bc im broke lmao. i saw some nsfw games in there too nad i lowkey want to try one but.... im worried she's going to see and its going to be super uncomfortable. she basically raised me so like, idk if im weird for this but i feel like it would be really weird if she saw me playing one of her porn games!! for both of us tbh

so ive been googling to see if theres anyway to make it private but all the questions im finding are like "can my family see games i buy if i mark them private" which is not the situation bc i dont own this game, she does. so what i really want to know is like, is there a way i can play this game & she wont see? like i dont want her to see playtime, achievements, i dont want her to know ive opened the game or even downloaded it. but is that even possible? and if so how??

also my bad if this is the wrong place for this, if it is then pls tell me where to put it!


r/steamsupport • • 10h ago

Problem Something went wrong error

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0 Upvotes

I cannot log in to the Steam mobile app; I’m unable to get past the Steam Guard authentication step. I can't move sga too. It just shows an error and asks me to try again later—I’m stuck in an endless loop. How can I resolve this?


r/steamsupport • • 11h ago

Question I Need help :c

1 Upvotes

I recently bought a PS5 just to play GTA 6, but I'm primarily a PC gamer. Seeing everything that's happening with the scene, I want to know if it's possible to jailbreak my PS5 and still play online via Steam while running it from the console.

I'm asking because I spend most of my time playing online in Skullgirls, MK, and Space Marine 2-all of which are games I already own on Steam.


r/steamsupport • • 11h ago

Problem Problems opening steam

1 Upvotes

Hey, today i tried opening steam and it wont go past the "logging in" part. I thought my account got hcked so i tried changing the password and login in the Steam Mobile app, everything was okay. I uninstalled Steam and now when i put my account data and touch the "login" button it just freezes, also the QR wont charge.


r/steamsupport • • 12h ago

Problem I've been stuck here for hours and unable to uninstall it too.

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0 Upvotes

r/steamsupport • • 12h ago

Problem what is that?

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0 Upvotes

r/steamsupport • • 12h ago

Problem Steam wont open

1 Upvotes

Ever since updating to Windows 11 26H2 Steam just refuses to open at allWhen I launch it the Updating Steam window pops up completes the bar and then disappears right awayIt stays active in Task Manager background processes but no interface or window ever pops up on screenI already tried a fresh reinstall of Steam and completely wiped and reinstalled my GPU drivers but nothing changed

Specs OS Windows 11 26H2 CPU AMD Ryzen 7 9700X GPU AMD Radeon RX 9070 XT


r/steamsupport • • 13h ago

Question Where the Hell Did Space War Come From?

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0 Upvotes

I've heard of it online but I never even looked for it (or Dota 2) so why it is sitting in my library I have no clue


r/steamsupport • • 13h ago

Problem steam download stuck

1 Upvotes

Hey so today ive got a cod update on steam so i installed it nromaly it said hour left and i was like okay but only the timer was going down but the gb didnt go up then it got stuck on 22.5gb the timer dissapeard after it hit 0 and it stays on this screen without the timer ive tried anything and it still doesnt work and when i try to clear dowload cache it stays on pausing call of duty dowload or whatever for hours so that doesnt work and library repair doesnt neither


r/steamsupport • • 14h ago

Problem Steam Service Error appears every time I open Steam, even after installing the service

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1 Upvotes

Every time I open Steam, I get this Steam Service Error saying that the Steam Service requires maintenance.

Even if I click Install Service and it supposedly installs, the same popup appears again the next time I launch Steam. It's getting annoying having to deal with this every single time I open it.

I've tried clicking Install Service multiple times, but it doesn't seem to solve the issue.

Any help would be appreciated! 🙏🏻


r/steamsupport • • 15h ago

Problem Necesito ayuda!, de alguna amnera no puedo marcar la primera opcion haga lo que haga, y tampoco puedo activar el Steam Guard en mi telefono porque aparece "An error ocurred adding this account, try again later", no se que mas intentar.

1 Upvotes

r/steamsupport • • 15h ago

Problem Can't transfer Steam clips from Xbox Ally X to Windows Computer

0 Upvotes

So, I got an Xbox Ally X a couple of weeks ago, and it's pretty great! I'm amazed at how it can run games so much better than the Steam Deck(this is not to start a fight, it is just an observation), but to get to the point, I saved quite a few clips on it in Steam to eventually send to my Windows laptop and then shorten and share to a Discord server I'm in. However, I originally got a login error despite being logged in on the laptop, restarted Steam on there, and got this error.

"Failed to start upload; A server error occurred (8)"

I had tried turning on Game File Transfer, Cleared Download Cache, checked for client updates, and still got the same error. I tried looking it up online, but found nothing specifically relating to the Ally and mostly found upload issues regarding chats, which I'm pretty sure this doesn't relate to.

Any help would be greatly appreciated, please and thank you.


r/steamsupport • • 17h ago

Problem Game won’t launch

1 Upvotes

Does anybody else have any fixes? This has happened on my Steam Deck + Steam Machine respectively. Trying to play Ancestors: Humankind Odyssey. I’ve uninstalled & reinstalled it, I’ve moved the files around - it still won’t launch. I press Play, it boots up to the steam icon and then closes the application. I’ve tried forcing it with all proton compatibility options too, same thing happens


r/steamsupport • • 17h ago

Problem Not showing Store, Community, Profile, or Friend's tab

1 Upvotes

Library shows perfectly fine to my knowledge but it's only the library that is shown. My wifi is working just fine and I checked a site called steamstat.us and it looked fine there too. I turned off the GPU accelerated thing and restarted and that didn't work. I updated steam and restarted and that didn't work either. I uninstalled and reinstalled steam which solved the issue but it wouldn't connect to my second internal drive. So when I got that issue fixed, it went back to the problem I currently have now and I still can't fix it. I should note that I use a Linux computer in case that has any bearing and that a game I tried does work online thought it crashed after the match was over and said the reason behind the crash was "access violation". There was also a bit of lag in game which is unusual . This is a repost


r/steamsupport • • 19h ago

Problem I need help. My apologies, I'm new to steam and I'm using the mobile app.

0 Upvotes

So I commissioned someone for some art and they wanted payment via steam money. I sent them a 25 dollar gift card but they seem to have not received it. Now I can't send another or add more money onto my account because all day I've been hassled with the same error code of "high volume of user activity". The artist is also asking for a code that I don't know how to get.


r/steamsupport • • 20h ago

Problem HELP Square Tearing

1 Upvotes

Recently, I have been experiencing visual squares on JUST steam games. It has been on Slay the Spire 2 and Hellraiser so far. My V-sync is on for both games and the tearing is also coming with some lag. Also the same type of square tearing is in both games. I haven't found any one with this problem, so any solutions would be amazing.