r/delta • • 48m ago

Help/Advice Asked to get off plane over $150 pet fee I had already paid

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• Upvotes

I flew from West Palm Beach to DTW to a small regional airport in Michigan yesterday. I had already registered, paid the pet fee in West Palm, received the tag, etc. No issues.

After a 2hr delay in Detroit, switching our gates, and finally getting seated on the next flight I hear… “If you’re flying with a pet, ring your call light.”

The gate agent came onto the plane and said bring your dog and ID and come back out to the gate desk. They said they had no record of me paying. I had tossed the receipt, but pulled up the $150 Delta card charge.

After two supervisors came over, they clicked around on the computer and couldn’t seem to bypass whatever warning in the system. Keep in mind, we are holding up an entire plane of people over a $150 charge. I am a Platinum Member (which shouldn’t matter) but have easily spent $20K with Delta this year.

Finally, I say for the sake of getting everyone out of here, I’ll just pay the $150 again and work it out with Delta afterwards. They happily took my card and charged me (again). The supervisor gave me my receipt and said “You know, I’m not even sure this is a second charge, maybe it’s your original receipt?” Spoiler alert - yes they charged me again 🙄

So, how should I go about ripping Delta a new one over further delaying an entire plane of people over a nickel? Photo of my alleged doggy contraband included.


r/delta • • 1h ago

Image/Video If you’re ever flying south out of SEA, get the window seat.

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• Upvotes

I was rebooked after a cancellation and ended up in 1A from SEA to LAX yesterday. Perfect weather and an incredible view of Mount Rainier. If you are ever on that route, get the seat A in any row (left side of the plane) and open the blinds.


r/delta • • 14h ago

Image/Video Delta Flight 146 deplaning due to 3 inebriated guests in Delta 1

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1.7k Upvotes

SCL to ATL right now. Entire plane had to evacuate.


r/delta • • 3h ago

Discussion Anyone have a white amenities bag they’d trade?

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77 Upvotes

Been flying more for work and family and love collecting stuff but it’s been erking me that I’ve never gotten one of the white bags that I’ve been wanting the most. If you’re in the NYC area and would want to trade for one of my bags let me know!


r/delta • • 12h ago

Image/Video Delta One offer at 799$ and then when clicked to upgrade the price jumped to 4773$. Delta’s AI is smoking something tonight.

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183 Upvotes

r/delta • • 56m ago

Discussion My experience secretly upgrading to first for a girl friend trip.

• Upvotes

I was reading on here about how others upgraded their parents etc on flights and decided to try it for an upcoming trip for me and a dear friend, who have been best friends for over 50 years.

I had her confirmation number so off to chat I go. I wanted this to be a surprise. I knew ahead of time what the upgrade price was according to my page. The agent quoted the price for the two first class seat upgrades.

The agent was happy to help. She took down my friends confirmation number, her date of birth, address etc, and upgraded her seat to the one I had chosen in first.

HOWEVER!! Once one seat was officially taken, the price sky-rocketed and the other seat next to her was now over 50% higher than it had been five minutes ago.

Not what I was wanting to pay but now we were in a pickle because these upgrades are non refundable.

I told the agent the quoted price for the two tickets was what I was expecting and after much going back and forth, she was able to do the two seats within a few dollars of the quoted price. Sheesh, that was nerve-wracking.

Hopefully my friend is excited at the upgrade. Just wanted to share what can happen when tickets are booked separately and one seat gets taken. That price for the other jumps!


r/delta • • 23h ago

News Delta pilot issues urgent message as ‘conflict’ erupts among cabin crew in mid-air

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669 Upvotes

I have some personal experience with Endeavor Air not being the most professionally managed outfit…


r/delta • • 16h ago

News Looks like the new Viasat upgrade is working out pretty well.

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97 Upvotes

r/delta • • 1d ago

News Delta cancels DTW to KEF after driving out Icelandair and adds BOS to KEF instead

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331 Upvotes

Very typical Delta behavior, fly a route until the competition gives up, and then cancel it yourself.

Another recent example of this was JetBlue and Delta flying JFK to LGW and now neither one of them do.

In general, Delta is focusing a lot of resources into the coastal hubs lately, meanwhile interior hubs have seen virtually no real growth or new destinations.


r/delta • • 20h ago

Shitpost/Satire I made it

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100 Upvotes

All regional & short domestic hub-hub flights. No card spend, no stays mqds, no accelerators.

I want a diamond tag with Affleck and his cigarette as the background...


r/delta • • 1d ago

Discussion 25+ years of flying, and this was a first for me

362 Upvotes

Last night’s flight home from MSP to CLT after a long workday in northern Minnesota was a bit of a mess.

There had been weather in the area mid-afternoon when I landed at MSP from a destination farther north. I checked my connecting flight’s inbound as soon as I landed, but I had several hours to kill, so I wasn’t too concerned.

The inbound was about 35 minutes late, which pushed us back a bit, but given the weather, it wasn’t too bad.

We finally board, buckle up, and the door closes. I put my AirPods in and start a movie, but notice we aren’t pushing back. A little while later, still no movement. I check the radar, and the storms and rain have essentially moved through.

Then the captain comes on and explains that our inbound aircraft from MEM had been operating a charter flight, and the required security sweep hadn’t been completed. He apologizes and tells us we all have to deplane with our carry-ons so the aircraft can be swept for security, after which we’ll reboard.

Full credit to the passengers on that flight: I didn’t hear a single person complain. Everyone got off quickly, and within about 30 minutes, we were boarding again.

I’ve never seen a group of people board so quickly, especially when you factor in everyone getting their luggage back into the overhead bins. It was honestly impressive.

We ended up getting to CLT about 90 minutes behind schedule, which wasn’t ideal when our scheduled arrival was already 11:50 p.m. But all things considered, I was impressed with how the crew and passengers handled it.

So, what’s the strangest or most unexpected reason you’ve ever had to deplane and then reboard?


r/delta • • 1d ago

Image/Video Another foot…

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375 Upvotes

“First class”

Foot was introduced to my elbow and it retreated back to the seat where it belonged. Good day to wear sleeves.


r/delta • • 10h ago

Discussion This is what happened to my RUCs when I cancelled flights

14 Upvotes

Each time I call, I'm told my RUCs are in a review queue & they have put my request at the top of the queue, so I'd get them back within 24 hours.

UPDATE: Got them back!


r/delta • • 23m ago

Discussion Dynamic pricing

• Upvotes

I've flown Delta for years but will unfortunately have to start looking at other airlines until Delta can get prices back under control.

A one way that is usually $400-600 max should not be $2601 in main.

If I split up the legs and buy the tickets separately, it's $1500+ cheaper.

I can't believe this. In one week by checking the prices, they went up over $1000.


r/delta • • 47m ago

Help/Advice 1hr ATL at 7pm

• Upvotes

Is a 1hr 8min layover in ATL enough ? I'm flying to Savannah and have a connection in ATL but I am worried considering the flight lands at 7pm so could be affected by earlier delays. I know everyone says that it is easy as long as it is on time but I am just worried since it is also the week before thanksgiving, that I'm going to miss it. The other problem is that there really is no other option lol all of the flights out of my home airport are late


r/delta • • 12h ago

Discussion Have you ever

12 Upvotes

Landed at SEA and NOT had a delay due to somebody being at your gate, no ground crew available, randomly needing to stop on the road that connects the runways somewhere and sit for 10 minutes?

Anyone?


r/delta • • 1d ago

Discussion DTW is a MADHOUSE right now. Arrive early if you fly out today

190 Upvotes

Never seen the airport this busy. Please arrive early as it’s chaotic as hell!


r/delta • • 14m ago

Delta Amex Baggage Fee Aeromexico/Delta ticket

• Upvotes

So I was coming home from Oaxaca yesterday on a Delta booked itinerary with my Delta Amex. Flew AM metal from OAX to MEX and then Delta Metal from MEX back to the US. When I went to check in my bag they charged me $845 pesos/$45 USD. To top it off they wouldn’t accept my Amex at the airport/the machine wasn’t reading it.

Two questions:
1. Should I have gotten that bag checked for free? Seem fairly unclear online. Anytime I’ve flown their other major partners like AF or KLM it’s not been an issue.

  1. Obviously I can’t get it refunded if it should’ve been free, but can I get a pittance of skymiles from this?

r/delta • • 21h ago

Image/Video New Card!

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43 Upvotes

Just picked this one up today!


r/delta • • 1h ago

Discussion What's up with this seat map?

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• Upvotes

Tracking a flight for a ski trip this winter. Route is Atlanta to Steamboat Springs/HDN in the middle of January. This flight has been very empty for weeks - like barely 10 seats taken every time I have looked. The flight uses a 757 if that matters. Just surprised to see so many Main Cabin seats unavailable all of a sudden, but not "booked". Fare class is V.


r/delta • • 17h ago

SkyTeam Shout-out to the recheck luggage folks at JFK today

16 Upvotes

Delta bag recheck guy saved my connection after a delay on my previous flight. He saw my luggage tags and clocked that my final flight was about to board super soon and grabbed my bags for me without waiting in the full recheck line.

Maybe I just got my shit stolen but for now I'm happy to be on my original flight and not scrambling to rebook.

Thanks dude!


r/delta • • 1d ago

Image/Video Delta Advertises Bright Cabins. So Why Are Flight Attendants Demanding Darkness?

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1.3k Upvotes

If a dark submarine like cabin is the experience everyone supposedly wants, why isn’t that the experience Delta advertises?

Every single photo in the “Onboard Experience” section of Delta.com shows the window shades open. Even the woman sleeping in the first photo has hers open!

Common sense and courtesy should prevail. If the sun is blasting directly into someone’s face or reflecting off their screen, absolutely, be considerate and lower the shade.

But courtesy works both ways. If you want to sleep in the middle of the day, bring an eye mask. Your preference for darkness shouldn’t automatically override my preference for a window view or natural light.

But to the flight attendant on that 1 p.m. flight who demanded the shade be closed because Delta promises a “calm cabin,” I’d argue that Delta’s own advertising tells a different story.


r/delta • • 1d ago

Discussion DTW construction: increasing with zero progress

22 Upvotes

Anyone have any info/updates on all construction at DTW? Specifically the tunnel, I think I’ve flown or picked up/dropped roughly a dozen times since the beginning of summer and genuinely, not exaggerating, have seen 0 workers. various times of day, nothing.


r/delta • • 1d ago

News There full internet now on LAX-HKG

17 Upvotes

I’m currently 7jsh hours in my flight and I got full internet connection still and it pretty fast


r/delta • • 1d ago

Image/Video New satellite operational?

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54 Upvotes

This is roughly where I am with internet access? Does this mean pacific has WiFi now? When I flew to Japan 2 weeks ago, I did not have WiFi once leaving the continental states.