This post has been made to clear up any questions or inconveniences with both of the software control apps.

ASUS repair experience:

I have an ASUS TUF Gaming A16 with an AMD Ryzen 9 7000-series CPU and an RTX 4070 Laptop GPU.

I sent my laptop to ASUS for a warranty repair because of the CPU overheating. During the first repair, ASUS worked on the thermal paste, but unfortunately, that did not solve the problem.

When I got my laptop back, the CPU was still overheating within a few hours of setting it up again. I saw temperatures around 89°C while sitting on the Windows desktop, with CPU usage at around 13%. The fans were also very loud.

I tried updating Windows and installing the latest AMD and NVIDIA drivers, but nothing fixed the temperatures.

I contacted ASUS again, and they agreed to a second warranty repair. I’ve now sent the laptop back and am waiting to hear what they find.
At this point, I’m wondering whether the problem could be related to, a faulty motherboard, or something else that wasn’t fixed during the first repair.

Plz help the laptop not even 1 year 5 months old I took good care of it any help.

I've had my Asus tuf a15 for about 4 years now and this started a few months ago. Whenever there's something white on the screen, there's this white blur at the bottom. Is there any way I can fix this without replacing the display?

I have Asus F15 RTX 3050Ti with i7 11th gen model.

What linux distributions should I choose?

I was using debian with xfce for a week, It's not working properly, completely kernal panic issues, sudden off screen...many issues in using debian.

Pls help me guys.🙃

I got a new Asus tuf gaming a16 about 2 months ago and it worked perfectly fine until after some time playing Roblox it started acting weird. The gameplay was smooth, but the screen started to go black at random times and stayed like that for about 15-20 seconds, then went back to normal or sometimes just shut the app completely.

I thought it was a Roblox’s issue since it never happened while I was playing apex. Then I’ve noticed that the screen issue started happening outside of Roblox as well, while being on discord or using a browser.

Also before it started happening outside of Roblox I updated a NVidia driver. I tried to fix this issue by myself but then thought maybe it’s the driver update fault so I just did a complete reset.

The issue still hasn’t been fixed. The freezes for a second and then turns black for another 15-30 seconds. Then it goes back to normal, sometimes it restarts the laptop or does some weird glitch to the desktop - the desktop goes black and I have to manually uncover it by dragging the mouse.

Note: I’m a computer noob and I don’t know much of the tech stuff - if you could help me, please try explaining it in an easy way. Also, I got windows updated.

IRQL NOT LESS OR EQUAL NTOS.KRNLEXE

PLEASE CORRECT ME IF WRONG FLAIR BUT WHAT DO I DO WITH THIS BSOD ITS IRRITATING IM A BSIT STUDENT AND I REALLY NEED THIS LAPTOP

it boots to windows but after 3-5 crashes on boot up first
all drivers are updated even windows i also reinstalled windows but i can’t update bios due to it crashing while updating, help please!

Hello, i have an Asus TUF FX608JMI and i tried to change the wifi card to the Intel ax210. After doing so i turned the laptop on, everything booted up, but when i tried to connect to my wifi, after typing in the password and hitting enter the laptop turned off. I tried to turn it back on for about 10 minutes but it refused to. Reluctantly i changed back to the stock wifi card, and the laptop immediately turned back on and works perfectly.

Just got this laptop a week back in malaysia ( I'm studying here and my previous laptop broke so yeah )

As far as I've used it till now , it's really great and very apt for my daily work / assignment, project creation , Gaming with friends / Playing solo story games , etc.

I do notice little flaws / recommendations tho but I'm not sure about it :

Battery : kinda drains a little fast sometimes and definitely playing my games all the time with plugged on.

Keyboard: sometimes I can't see the keys ( I need to check up my eyes and wear some power glasses ig ) and feel a little wonky but it does work well overall.

RAM : def need to upgrade / add on one more ram stick of either 16 or 32 cuz ( please let me know guys ) as apparently there's already one single 16 gig ram stick in it and the other one is empty for upgrade.

Display: very very rarely the screen sometimes has a screen tear like similar effect + when plugged in , the display goes off for a sec, like it's very unnoticeable and stuff but I thought something happened to my laptop so was a little concerned at first ( maybe hrz minor errors )

Gotta tweak some settings here and there and let me know anything guys as I've set it up and everything and works well so if I'm missing something Lemme know

Also suggest me some good Mouse to pair up with my Laptop as I didn't bring my mouse here and would like to get one so any suggestions ??

( Budget : 1000 to 2000 INR , 50 to 100 MYR )

previous post

After the Authorised service center failed to even look at my device, I took it to a local laptop technician I know. He said that the BIOS might be corrupted or the motherboard could be dead. He then told me he would send just the motherboard to Chennai (in Tamil Nadu, India) for repairs. I'm not sure exactly what they did there, but after a week, it started working! It cost around ₹2,500 (∼$25), and now everything works fine.

Thanks to everyone who tried to help me.

Hi everyone!

I have an ASUS TUF Gaming F17, model FX707VI-HX098W, with an RTX 4070, and I'm trying to figure out what's causing a serious problem.

Here are all the symptoms I've noticed:

The laptop suddenly shuts down completely, with a black screen and the fans stopping. There is no blue screen or error message.

While playing CS2, the CPU temperature reaches around 92–94°C, even though CPU usage is only around 35%.

The CPU temperatures fluctuate a lot.

After exiting the game, the laptop may suddenly shut down or restart.

During a benchmark, the CPU can stay around 92°C and the benchmark appears to run normally.

The laptop has also shut down when I wasn't gaming.

I left it running on the Windows lock screen overnight, and it stayed on without any problems.

However, when I entered Windows the next morning, it suddenly shut down completely again.

I also tested it in the BIOS, where it stayed running for a while without shutting down.

The problem has happened both with and without the charger connected.

I have already replaced the thermal paste, but the problem still persists.

I'm wondering whether this could be caused by:

Poor contact between the CPU/GPU and the heatsink.

Dried or incorrectly applied thermal putty, thermal paste, or liquid metal.

A bent or damaged heat pipe.

A faulty motherboard or power delivery component.

Another hardware or software issue.

My questions:

Has anyone experienced the same problem with an ASUS TUF F17 FX707VI?

Could a cooling problem cause the laptop to shut down even when entering Windows?

Does this model use liquid metal on the CPU, or conventional thermal paste?

Could the heatsink be bent or not making proper contact with the CPU?

What was the actual cause in your case, and how did you fix it?

Is this more likely to be a cooling issue or a motherboard/power problem?

I would really appreciate any advice or personal experiences. I don't want to replace expensive parts without knowing the actual cause.

Thank you!

I’m having an issue with my Asus TUF Gaming A15 laptop. When I turn it on after it has been shut down, it gets stuck in a loop. The loading circle spins for a moment, then the laptop turns off and back on again—this repeats several times over the course of 1–2 minutes. Eventually, a message regarding a BitLocker-encrypted drive appears; I skip it, and then the laptop boots up.

How can I fix this? Does anyone know a proven solution? I’ve read that it could potentially be a motherboard issue, but unfortunately, my warranty has expired, and a repair would likely be very expensive.

Everytime time i update and install the new game ready driver from nvidia app I'm facing this error message, I'm worried is this due to my laptop problem. Do anyone faced this or any solution?

same as title. issue started a few days back. used to limit it to 80%. now it charges to 100%. checked everything. all asus apps disabled. idk what changed.

ASUS TUF Gaming F17 FX707VI – sudden shutdowns

Hi everyone! I have an ASUS TUF Gaming F17 FX707VI (RTX 4070).

I also change the termal paste but that s not tge isue,im thincking it might be the heatpipe bend,idk

My laptop suddenly shuts down completely, with a black screen and the fans stopping. It has reached around 92–94°C on the CPU while gaming.

Interestingly, it stayed on the Windows lock screen all night without shutting down, but after I logged into Windows, it suddenly turned off again.

I have also experienced sudden shutdowns while gaming.

Has anyone experienced the same issue with this model? Could it be a cooling problem, liquid metal/thermal paste contact, power delivery, or the motherboard?

Any advice or similar experiences would be appreciated. Thanks!

Earlier today, I left my laptop running with two browsers open and possibly a game running in the background. I was away for around 30 minutes, and when I returned, I found the laptop in this state.

The display was completely off. To clarify, I don't mean the screen was illuminated but showing a black image. The display itself wasn't lighting up at all. I couldn't see an ASUS logo, a faint backlight, or anything else.

The laptop had apparently been running before the incident. It usually gets quite hot during use, but I wasn't present when this happened, so I don't know whether it overheated or what exactly triggered the problem.

What happened afterward:

Initially, I tried forcing the laptop to shut down by holding the power button. However, I noticed some unusual behavior.

1) After shutting it down, it would sometimes turn itself back on without me pressing the power button.

2) When it powered on, the keyboard backlight and other indicators illuminated, but the display remained completely off.

3) It would sometimes shut down automatically after approximately a minute, with all the lights going off, including the charging indicator even though the charger was still connected.

4) Sometimes, it would turn itself back on again shortly afterward.

5)The fans produced only a faint noise rather than their usual sound.

6)The charging indicator initially showed white but later changed to red/orange. At one point, it also went completely off during a shutdown.

7)Eventually, the laptop stayed completely off for a couple of minutes. After I reconnected the charger, the charging indicator came back on.

8)I tried starting it again, but the same behavior continued: the laptop powered on, the display remained completely off, and the laptop eventually shut down and restarted automatically.

What I've tried so far:

1) Held the power button for approximately 15–20 seconds to force a shutdown.

2) Disconnected the charger and peripherals.

3) Held the power button for approximately 40 seconds with the charger disconnected.

4) Reconnected the charger and attempted to start the laptop, waiting around two minutes.

5) Disconnected and reconnected the charger after the laptop had shut down completely.

6) Left the laptop resting for approximately an hour to cool down.

7) Attempted Windows graphics-driver reset shortcut but nothing happened.

8) I haven't opened the laptop or disconnected its internal battery. I also haven't attempted a BIOS recovery or Windows reinstallation.

What could be causing this?

I'm wondering whether this could be a motherboard or power-delivery issue, an embedded-controller or BIOS problem, a RAM initialization failure, or something related to the GPU.

I'm also unsure whether it's worth trying the or whether that would be pointless given that the display never lights up and the laptop keeps shutting down and restarting.

I'd appreciate advice on the following:

Is there anything else I can safely try at home, or should I stop troubleshooting and take it to a repair shop?

What should a technician test first before recommending an expensive motherboard replacement?

Has anyone experienced a similar issue with the same laptop?

I'm trying to avoid making the problem worse by repeatedly attempting random fixes.

Laptop: ASUS TUF Gaming A16 Advantage edition

Exact model number: FA617 series

CPU/GPU configuration: AMD Ryzen 7 7735HS / AMD Raedon RX 7600S 8GB GDDR6

Ram: 16GB DDR5 4800MHz

Age: 2.5 years

Warranty status: expired

Thanks for any help.

Whenever I want to start the laptop I have to manually restart it by holding the power button - any ideas?

I really don't have much installed on it besides some games and G Helper, but I feel like the problem has persisted for a while.

It boots just fine after restarting it, so I'm not sure what the issue is. My graphics card has had issues when switching from its integrated to dedicated causing games to crash, which is why I installed the G Helper. Thanks in advance for any advice.

ASUS TUF gaming A16 FA617NS

I got this Asus TUF a16 advantage edition and I keep getting BSODs and GPU crashes on marvel rivals. It’s really annoying because I keep crashing every time I play comp and get a penalty.

The bsod I just got today was the first in a month and the code is DPC_WATCHDOG_VIOLATION. I use the ghelper and uninstalled all asus and armorycrate stuff, so I’m not sure what else I’m doing wrong. Is there a certain setting I should turn on or anything else I should download to play video games? I keep trying to install updates on amd installer and I don’t think it’s working either, I’m pretty lost.

My specs are: Ryzen 7 7735hs, 16GB ddr5, 512gb, radeon 7700s

i turned it on normally but I was not able to Open anything i clicked the power button once and the screen became like this... now I'm not able to restart or do anything please help

Edit : issue has been resolved thanks everyone

Hey! Some time ago I moved my TUF A15 (FA507NV) to Linux and the thing I missed most was G-Helper.

I tried g-helper-linux and ROG Control Center and they both work, but switching between Eco and Standard meant logging out or unloading the NVIDIA driver, the UI was messy, and in ROG Control Center I honestly kept getting lost. Or maybe I just miss seerge's app.

So I started making one for myself. It looks and behaves more like the original G-Helper, opens right at the tray icon, and Eco ↔ Standard switch in a second without a logout (it runs on top of asusctl and Cardwire, so they do the real hardware work).

What's there: Silent / Balanced / Turbo and custom modes per power source, fan curves and power limits, Eco / Standard / Ultimate / Optimized, keyboard lighting, battery limit, Fn key actions, BIOS and driver updates. AppImage for any distro, plus a Fedora COPR; one password on first start, no terminal.

I made it for my own laptop, but I would be glad if it helps someone else. It's only been tested on my FA507NV, so if you try it on another model, Extra → Diagnostics saves a report, and I'll happily fix what breaks.

https://github.com/sprinterz5/asus-tso-helper

Unofficial; credit for the interface goes to seerge and G-Helper.