USMobile customer service via reddit is outstanding. Thanks u/simrambles

The highest download speeds I’ve ever seen.

Hey everyone! First off, getting 5G SA has been absolutely awesome. Really appreciating the updates the team keeps rolling out.

​Since we've been hearing about improved agreements with the parent networks, I was wondering if there are any plans to lift the video throttle on Warp? It would be amazing to fully unleash the network speeds and stream past the current 720p cap. Would love to hear if this is on the roadmap!

It's not working for me or my husband. I am on dark star and he is on warp speed. I tried restarting my phone. Any other suggestions.

Edit: Solved. Both my husband and my boss needed to restart their phones.

Hi,

My son has a semsester abroad in Europe for 104 days. I am trying to sort out what to do with this phone. USM terms state 90 days outside the US is a problem, and when I asked support they said, "call us, and we will help if there is an issue." I don't even know what to make of that, and another thread said that the terms of service changed in January of 2026.

Has anyone tried this out since January and have direct experience? My concern is that if my son relied on USM for his time and then all of a sudden everything stops on day 90 (or before), it could be a problem and even a safety issue. (e.g. He is traveling in a European country and needs to make an emergency call only to find that his phone is not working. In that scenario, WiFi calling might not help.)

Assume that he is on monthly unlimited for this discussion.

Thank you!

Looking for a mod, just tried making an International call and being told the call I'm trying to place is not allowed. Tried a few to UK all same message. International calling is on my line. It's not usage as very rarely call international, when I do it's a few minutes to the same numbers that always worked.

Update: All sorted, stellar speed!

I have a iPhone 18 pro currently have the by the gig pool as an extra line on warp The toggle for stand alone is greyed out and I seen a post of 5g SA working on an iPhone 18 pro on light speed. I’m assuming stand alone on warp is only for start or premium warp plans. I know I can just switch networks between warp and light speed. I want to take advantage of the new promo I’m looking to take advantage of either light speed or warp. In my case stand alone on warp doesn’t work I assume because it’s on by the gig. Can anyone confirm warp stand alone will work on starter? Also does SA on warp work everywhere?

The TCL website shows the TCL 70 Pro will work on Verizon with US Mobile, but it also shows it works with T-Mobile but does not mention US Mobile with it.

I'm currently using Light Speed with a Samsung S22 Plus, but plan on getting the TCL 70 Pro.

Anyone else using the TCL 70 Pro with US Mobile and which network?

If I wanted to switch back to Lightspeed from Warp, how would that work? I have a companion plan for my watch. Would I be able to just pay the difference for a standalone plan?

I used a referall code on here, unlocked my line on straight talk, I use smartpAy lease w straight talk however and was told I could still switch. It shows my plan activated but that the eSIM won’t activate- support told me last to have straight talk unlock my phone then activate my new eSIM w them. Didn’t unlocking my line w them do that? So confused plus didn’t show I used the $30 referall when I did- maybe after eSIM activation?

Either way, anyone else deal w any of these issues when switching?
Ty!

Planning to port in 2 lines from T-mo. Research suggests I should be sure to port the primary account holder last. I believe both lines will get the same pin. Will order really matter, or will they happen simultaneously?

Not sure if it’s just me but litespeed has been useless many times lately. I have friends with tmobile and they have 5g service and can play videos or just browse the web without issues. Me sitting next to them with LTE only and nothing loads or takes a very long time to load something. Both with 17pro devices, I’m just getting tired of not being able to use my phone..

I want to see if our kids' old iphone 6, X and 11 are compatible with your three networks before buying any plans. These are unlocked iPhones purchased directly from Apple in the US.

Does USM have an online compatibility checker? Or can someone who has used these phones on USM tell me If they work?

Thanks

I was thinking buying the annnual starter plan for 16.6/mo. I currently have the starter for 3 month offer. What was the offer in last year black friday?