r/USMobile • • 12h ago

Which network for a TCL 70 Pro?

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0 Upvotes

The TCL website shows the TCL 70 Pro will work on Verizon with US Mobile, but it also shows it works with T-Mobile but does not mention US Mobile with it.

I'm currently using Light Speed with a Samsung S22 Plus, but plan on getting the TCL 70 Pro.

Anyone else using the TCL 70 Pro with US Mobile and which network?


r/USMobile • • 22h ago

International Calling Blocked - Need a Mod

3 Upvotes

Looking for a mod, just tried making an International call and being told the call I'm trying to place is not allowed. Tried a few to UK all same message. International calling is on my line. It's not usage as very rarely call international, when I do it's a few minutes to the same numbers that always worked.

Update: All sorted, stellar speed!


r/USMobile • • 1h ago

US Mobile support requiring line-by-line verification for porting out even as the primary cardholder

• Upvotes

Hey everyone, sharing a frustrating experience trying to port out multiple lines from US Mobile today.

I am the primary account holder and the credit card holder paying for all 5 lines on my account. Today I needed to grab my account numbers and port-out PINs to move to a new provider. However, support insisted on sending separate verification links to each individual line number, even though I explained I don't have physical access to all of those devices right now.

Even after offering to verify my identity using the primary credit card on file that is tied to every single line, support refused to provide the info without individual phone verifications, forcing me to jump through hoops.

Has anyone dealt with this? As the person paying for the entire multi-line account, being blocked from getting port-out information because I can't verify each handset individually is extremely frustrating, especially when previous requests didn't have this roadblock. It seems their service has really gone downhill over the last 6 months or so.

Tagging any mods or admins who might be able to look into this and help me get my account details sorted out today.


r/USMobile • • 18h ago

RCS isn't working

3 Upvotes

It's not working for me or my husband. I am on dark star and he is on warp speed. I tried restarting my phone. Any other suggestions.

Edit: Solved. Both my husband and my boss needed to restart their phones.


r/USMobile • • 17h ago

Does US mobile give out good offers to existing user in black friday?

0 Upvotes

I was thinking buying the annnual starter plan for 16.6/mo. I currently have the starter for 3 month offer. What was the offer in last year black friday?


r/USMobile • • 18h ago

 New to US Mobile  Online IMEI checker tool

0 Upvotes

I want to see if our kids' old iphone 6, X and 11 are compatible with your three networks before buying any plans. These are unlocked iPhones purchased directly from Apple in the US.

Does USM have an online compatibility checker? Or can someone who has used these phones on USM tell me If they work?

Thanks


r/USMobile • • 21h ago

Warp Video Speeds

8 Upvotes

Hey everyone! First off, getting 5G SA has been absolutely awesome. Really appreciating the updates the team keeps rolling out.

​Since we've been hearing about improved agreements with the parent networks, I was wondering if there are any plans to lift the video throttle on Warp? It would be amazing to fully unleash the network speeds and stream past the current 720p cap. Would love to hear if this is on the roadmap!


r/USMobile • • 22h ago

 Speed Test  In Northeast Baltimore

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20 Upvotes

The highest download speeds I’ve ever seen.


r/USMobile • • 49m ago

Always need CS to change plans.

• Upvotes

One of the two big reasons I chose US mobile is the ability to drop my plan from high data to low data when I'm out of the country for months at a time. So I use unlimited for a months long period then drop down to by-the-gig sharing a pool with my mom whom I have on my account.

Everytime I do this, it requires help. I have to get somebody on, explain, verify identity through various steps and then eventually what could be a very quick operation in the app gets done.

This time it almost worked online but then I was only offered to change my plan immediately and not at the end of the period. I wanted to schedule a plan change. Why is it so hard for US mobile to offer a choice when effecting the change? "Effective immediately" or "Effective at end of billing period"? The CS claimed that it is an option it is not being shown to me.

This is fairly easy with other services that have different plans like starlink. I would think that USM would prefer to save all that CS time it requires and allow us to do things directly. So far, I've had 6 plan changes and every one required phone or chat time.


r/USMobile • • 4h ago

No Data at Events & Airports (Good signal)

1 Upvotes

Is it just me or is anyone else having issues with data at events, airports, and any crowded places.

  • IndyCar events: good signal, no data.
  • Airports: good signal, no data.

I have Warp (GF QCI8), Light Speed, and Dark Star. All three have issues.

Am I doing something wrong?


r/USMobile • • 4h ago

logistic question

1 Upvotes

Ok so I have been testing usmobile for a few months and I ported in my secondary number to do so, let’s call it 212. But my main number 415 is still on verizon and i have daughter, wife and mother in law on my plan. I am getting ready to move them all to usmobile. I am waiting for SA esim to be rolled out on verizon. I am clear on how i port daughter, wife and mother in law by adding new lines. But is there any way for me to make my 415 the main and 212 a multi network one? if so how. I have one multi network one but did not port a number.

One more question. My account is grandfathered in. If I now add two more premium plans and one non premium for mother in law are they all grandfathers in?


r/USMobile • • 19h ago

Once again....

46 Upvotes

USMobile customer service via reddit is outstanding. Thanks u/simrambles


r/USMobile • • 16h ago

Leasing iPhone and switch from straight talk?

0 Upvotes

I used a referall code on here, unlocked my line on straight talk, I use smartpAy lease w straight talk however and was told I could still switch. It shows my plan activated but that the eSIM won’t activate- support told me last to have straight talk unlock my phone then activate my new eSIM w them. Didn’t unlocking my line w them do that? So confused plus didn’t show I used the $30 referall when I did- maybe after eSIM activation?

Either way, anyone else deal w any of these issues when switching?
Ty!


r/USMobile • • 16h ago

 Speed Test  Light Speed with and without 5G Standalone on my iPhone 15 Pro Max

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36 Upvotes

r/USMobile • • 20h ago

Upcoming port in

0 Upvotes

Planning to port in 2 lines from T-mo. Research suggests I should be sure to port the primary account holder last. I believe both lines will get the same pin. Will order really matter, or will they happen simultaneously?


r/USMobile • • 2h ago

I Thought Teleporting Was Not Supposed To Reset Your Billing Date?

0 Upvotes

I had sudden issues with my Warp line about a week ago. I was chatting with support for quite some time and nothing we tried was resolving the issue. I finally asked if they could just teleport my line to Light Speed for now so that I would have cell coverage. They did that but now my line renew date is a day earlier than the other line on my account. (This all happened on the last day of my previous billing cycle) I thought teleporting wasn't supposed to reset the billing date? So if I want to teleport back to Warp my billing date will again start over on that date?