TLDR: Coffee is back in the Shop! Key changes to Daily Grind items include: monthly limits on how many of each item you can claim per month, monthly expiration of items after you’ve claimed (use it or lose it!), and certain items will have monthly caps and staggered replenishment (not all available first of the month).
What happened to coffee in the Perks Shop?
In simplest terms, engagement is up, WAY UP, and our standardized prizes didn’t have flexible enough processes in place to meet that demand.
With all the changes we’ve been making to Perks this year (new app, new prizing strategy, pop-up shops, etc), we've done exactly what we wanted: boost Perks engagement and usage! Thus, you folks claimed a semester’s worth of coffee in less than one month. It took us a minute to figure out what we should do. We had to take a hard pause to dive into the data and figure out a way forward that would give you what you need (coffee), while making sure that we’d have enough pricing budget to last the full year! We discussed numerous options and have landed on a few changes we’ll be trying out over the next few months.
How will these changes affect you?
If you had previously been getting your daily coffee through Perks, this will be a change!
There will be a monthly cap of 3 per person, per item, and the purchase will expire at the end of the month. On top of this, we will have a monthly overall cap as well, which will be dispersed throughout the month. This means the first of the month there will be new barcodes and new items that go live, then there will be restocks throughout the month so everyone has a chance to get some coffee.
Will long pauses like this happen again?
You may see coffees become out of stock, once the monthly cap has been hit, but we will do our best to make sure that coffee is replenished. We are working to make sure everyone has a chance to get their coffee, within a reasonable amount for the Perks economy. So while we hope that long pauses do not become a regular thing, the new changes are also new to us, and we will be figuring out the best ways together. Keep getting your coffee, and we will keep updating as we can!
So if I can’t redeem everything on coffee, what else can I get?
If you're looking for our next big set of giveaways, you should keep an eye on our socials for our October’s Perks Pop-up & November’s GUYA Giveaways!
Will changes and new rules keep happening?
Honestly, maybe. We know it’s frustrating, and we appreciate you for bearing with us while we figure out how we can best manage these things. We’ve learned a lot over the past few weeks, and we’re going to keep a close eye on what’s working and what’s not. Please don’t hesitate to ask questions here or email us at [perks@uasu.ca](mailto:perks@uasu.ca)