r/ConsumerAdvice • • 2h ago

Myntra Not Delivering

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0 Upvotes

Is anybody facing issues with delivery items from Myntra lately?

I ordered Nike shoes and the order shoes OFD but I never really receive the product and it is marked undelivered.

It is happening only with orders containing branded shoes.

Is this a Scam!


r/ConsumerAdvice • • 6h ago

American Homeshield Warranty Issues

2 Upvotes

American Home Shield: Why is it so difficult to get a response to a legitimate warranty claim?
I’m sharing my experience with American Home Shield (AHS) in hopes of finally getting some accountability and a resolution.
I have an AHS ShieldGold home warranty. My air-conditioning system developed a leaking evaporator coil, which AHS’s assigned contractor diagnosed and recommended replacing.
Here’s where things became frustrating:
Total repair estimate: $2,601
Amount AHS approved: $449
Amount I’m being asked to pay: $2,152
That’s more than 82% of the repair cost coming out of my pocket, despite having a home warranty.
I understand that warranties have limitations and exclusions. However, my contract specifically includes coverage for certain upgrades necessary to comply with refrigerant standards, yet AHS has denied charges for modifications without adequately explaining how those exclusions apply to my situation.
I’ve sent multiple emails requesting clarification, a review of the disputed charges, and a Cash-in-Lieu settlement quote so I can consider using my own contractor.
I’ve received no substantive answers. One claims email address is returning messages as undeliverable, and repeated follow-ups have not resolved the issue.
To make matters more confusing, my online account shows an “Approved” estimate, but I still have no clear explanation of what was approved or how the dispute will be resolved.
Meanwhile, my air-conditioning system remains inoperable.
I’m not asking AHS to cover something outside my contract. I’m asking them to honor the coverage that is included, explain any exclusions clearly, and respond to a paying customer.
American Home Shield, will someone with the authority to resolve this claim please review it and provide a written response?
I would also be interested in hearing from other homeowners who have experienced similar difficulties with AHS.
#AmericanHomeShield #HomeWarranty #CustomerService #ConsumerRights #HVAC #TexasHomeowners


r/ConsumerAdvice • • 5h ago

Fashion LZRUS refusing to exchange a jacket despite assuring me before purchase — has anyone dealt with this brand?

1 Upvotes

I recently purchased an Adidas CNY Jacket in size L, from LZRUS (lzrus.in).

After receiving the jacket, I realised I needed one size larger. I didn't for a refund — I simply wanted to exchange it for the correct size.

The problem is that I had contacted the seller before purchasing and specifically asked about exchanges. I was assured that I wouldn't face problems with exchanges or customer service, and I relied on that assurance when placing my order.

However, when I contacted them to request an exchange, they refused, saying it wasn't possible because of their policy. When I pointed out that I had specifically asked about this beforehand, they maintained that I couldn't go against their policy.

My issue isn't that a company has an exchange policy. It's that I specifically asked about exchanging the product before buying it and relied on the assurance I received. If exchanges weren't possible, I believe that should have been clearly communicated before I made the purchase.

I've now registered a grievance with the National Consumer Helpline, and its current status is In Process.

I'm sharing this to document my experience and ask:

Has anyone here purchased from LZRUS and dealt with their exchange or customer service?

Has anyone successfully resolved a similar issue with them?

Is there anything else I should do while my consumer grievance is being processed?

I have screenshots of the conversation and purchase details as evidence. I'm happy to share relevant redacted screenshots.

I'd appreciate advice from anyone who has dealt with a similar situation.


r/ConsumerAdvice • • 5h ago

Announcement 🚨 BE CAREFUL WITH INDYGOOD : MY EXPERIENCE

1 Upvotes

Just wanted to share my experience with **IndyGood** because I genuinely don’t want anyone else to go through the same thing.
I placed an order, and since then it has been **delay after delay**. I was initially told the order was delayed because of customs clearance and that it would be dispatched once cleared.
I’ve followed up multiple times, but instead of receiving a clear solution, I keep getting generic responses asking me to be patient.
At this point, I’ve asked for one simple thing:
**Either give me a valid tracking update or refund my money.**
Still waiting. 🙃

⚠️** So if you’re thinking about ordering from IndyGoods, I’d recommend doing your research first**.
Has anyone else here ordered from them and experienced something similar?
I’m posting this so other people can make an informed decision before spending their money.


r/ConsumerAdvice • • 5h ago

🚨 BE CAREFUL WITH INDYGOOD : MY EXPERIENCE

1 Upvotes

Just wanted to share my experience with **IndyGood** because I genuinely don’t want anyone else to go through the same thing.
I placed an order, and since then it has been **delay after delay**. I was initially told the order was delayed because of customs clearance and that it would be dispatched once cleared.
I’ve followed up multiple times, but instead of receiving a clear solution, I keep getting generic responses asking me to be patient.
At this point, I’ve asked for one simple thing:
**Either give me a valid tracking update or refund my money.**
Still waiting. 🙃

⚠️** So if you’re thinking about ordering from IndyGoods, I’d recommend doing your research first**.
Has anyone else here ordered from them and experienced something similar?
I’m posting this so other people can make an informed decision before spending their money.


r/ConsumerAdvice • • 6h ago

SM City should reconsider allowing Salmon Lending/Salmon Product Loan promotions inside their premises. We feel completely misled by this experience.

1 Upvotes

We were shopping at a store inside SM when a Salmon agent approached us and offered a product loan promo. The agent told us that if we paid the loan in full within 15 days of purchasing the product, we wouldn’t be charged any interest or fees. We just had to download the app, message customer service, and pay within the given period.
We trusted the offer and availed of it. We paid the loan in full within 15 days and even messaged their customer service as instructed.
However, we noticed that the app still showed installments for the next four months. We returned to the store to ask the agent about it, and he assured us that the installments would eventually disappear and that everything was already okay.
We trusted him and thought the issue was settled.
Then, two months later, we started receiving calls from Salmon’s collection team! We checked the app, and the installments were STILL THERE. Worse, late fees kept accumulating. We tried contacting customer service, but getting proper answers and assistance was extremely difficult. Eventually, their collection team even visited our home.
Imagine paying within the promised period, following all the instructions, and even confirming with their agent, only to end up dealing with collection calls and accumulating late fees. HOW IS THAT FAIR?
We did our part. We acted in good faith based on what their own agent told us. If there were additional conditions or steps required, why weren’t they clearly explained from the beginning? Why should customers suffer the consequences of unclear instructions and assurances given by the company’s own representative?


r/ConsumerAdvice • • 7h ago

Flipkart big billion SCAM!!

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1 Upvotes

r/ConsumerAdvice • • 7h ago

How Flipkart lost thier valueable Customer - Yes that's me!

0 Upvotes

I have been a continuous user of Flipkart and always preferred Flipkart for my online shopping and grocery purchase. I was spending xx thousands monthly overall and buying every small and big thing from the platform, Using their Flipkart Axisbank Credit Cart and then....

One Day they suspended my account!

...

What?

...

I called customer support - n no of time (you know it takes 10 min to find the connect me to agent optiom amd then other 10 min waiting in queue)

...

They said my account is suspended because there were high returns, Wait what? I will buy from you and if things are not good I will definitely return it? (I was mostly returning 2 things out of thn that too it either came damaged or stale)

...

I kept them following up to unblock my account for 3-4 Months - You see you give them business and you are the one who is following them up for months.

....

Ultimately realised nothing is going to happen then I closed my F-Axis Bank Credit card and switched to Amazon and Zepto.

....

This is how you lose a valuable customer.

Six months later they activated my account again, but the ship has already left. I don't use the platform anymore because of the bad support experience and I still hold a grudge because of the problem that I faced.

....

Finally the lesson learned is that Big Brand doesn't give a Sh\*t to you, no matter how much business you give to them.


r/ConsumerAdvice • • 7h ago

Fck you flipkart. You are not delivering the order and are not cancelling it. What you want to do. You people are fraud. I don't know what to do now. If you really care about customers then please help them. Amazon ka far better than you.

1 Upvotes

r/ConsumerAdvice • • 7h ago

help needed

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1 Upvotes

r/ConsumerAdvice • • 10h ago

Illegal activity by flipkart

1 Upvotes

r/ConsumerAdvice • • 12h ago

Fraud flipkart

1 Upvotes

Hi everyone

This is to say about flipkart order

I have booked 9th oct

Oppo Reno16c phone

The delivery date was 12 th October that flipkart had given me

So 12th passed the date of delivery going next day , next day

But still today I had not received my phone

In this I have paid full amount

But today it's out for delivery

But now their had given 25th Oct


r/ConsumerAdvice • • 12h ago

Fraud flipkart

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1 Upvotes

r/ConsumerAdvice • • 13h ago

Need advice urgently: Blinkit refund marked processed, but money hasn't arrived

1 Upvotes

​

I ordered an item on 17 October and received the wrong product. Blinkit said my refund would arrive by 21 October, then 22 October. The app says processed, but as of 23 October, I still haven't received the money in my linked Indian Overseas Bank account after paying through Google Pay.

What should I do next? Has anyone successfully resolved this? I'm considering filing a National Consumer Helpline complaint and need advice on tracing the refund.


r/ConsumerAdvice • • 16h ago

Orthosquare! What can you say 🤷 the worst so far !

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1 Upvotes

r/ConsumerAdvice • • 16h ago

Title: Flipkart has postponed my AC delivery multiple times, but neither cancelling the order nor initiating a refund — no written response either

1 Upvotes

u/Flipkart, is this how customers are treated after the Big Billion Days Sale?

I ordered a Voltas 1.5 Ton AC during the sale, and Flipkart has postponed my delivery nearly 5 times. The latest date is 23 October.

Now they are neither delivering the AC, nor cancelling the order or initiating my refund. Despite multiple follow-ups and emails, there is no written response.

I've already raised a National Consumer Helpline complaint (Docket No. 10445205).

What is the point of offering Big Billion Days deals if customers have to fight for delivery or their own money back?

@Flipkart, stop giving generic assurances and provide a concrete resolution!

Order ID: OD338825435225509100


r/ConsumerAdvice • • 16h ago

Amazon won't return my Laptop

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1 Upvotes

r/ConsumerAdvice • • 17h ago

Fashion Is Flipkart is making me cancel my order

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1 Upvotes

r/ConsumerAdvice • • 18h ago

What if we can replace traditional textbooks and notebooks with one smart book?

0 Upvotes

What if we can replace traditional textbooks and notebooks with one smart book? I'm working on an idea called SMAK, an e-ink device for students from classes 6-12. It will have a separate section for textbooks where students can access all their subject books, and separate notebook pages for every subject to write notes and solve problems using a stylus. It will also have an AI assistant to explain doubts and help students understand their mistakes. The best part is that it will be distraction-free, with no YouTube, Instagram or other entertainment apps. The goal is to make studying easier with all books, notes and AI assistance in one device. What do you guys think about this idea?


r/ConsumerAdvice • • 18h ago

Announcement Please avoid buying anything from PenroseSkin fragrance business model

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1 Upvotes

r/ConsumerAdvice • • 19h ago

Swiggy Instamart charged ₹543 for a product with ₹500 MRP. Is it legal?

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0 Upvotes

r/ConsumerAdvice • • 20h ago

Amazon has not delivered my order and it's 11th day today, need some advice please

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1 Upvotes

I ordered the Redmi turbo 5, on 12th Oct 2026

They did not ship it till 18th, that too after multiple Customers complaints I did.

They said it'll be delivered on 20th, but didn't deliver, i guess due to Dashera.

It then said it'll be delivered by 22nd, so I waited the whole day yesterday as well.

Now it's showing, "your delivery is running late" and there's no ETA on it..

So what should I do? Wait? Or take refund? Will I get any compensation for so much time wasted?

I need advice please, I also want my phone, I borrowed Amazon pay ICICI card to order this on discount 🥺


r/ConsumerAdvice • • 23h ago

LZRUS refusing to exchange a jacket despite assuring me before purchase — has anyone dealt with this brand?

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1 Upvotes

r/ConsumerAdvice • • 1d ago

Household anyone bought nicer towels and thought, okay, I get it now?

7 Upvotes

Thinking of getting a decent set for once. What makes yours worth the extra money, and do they stay nice after washing? Happy to hear recommendations


r/ConsumerAdvice • • 1d ago

PlayRetro (Sixteen Dreams) refusing 6-month warranty on 90s Blast Box, demanding unauthorized repair fees, and ignoring NCH Docket 10482482.

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0 Upvotes

Hi everyone, sharing this as a warning for D2C buyers and seeking advice on taking this to e-Jagriti (Consumer Court).

**Background:**

* I purchased a PlayRetro 90s Blast Box (Order Value: ₹3,599) back in August 2026.

* The product came with an advertised 6-month replacement warranty clearly documented on their website.

* Last week, the unit suffered a complete firmware/system boot-loop failure.

**The Issue & Unfair Trade Practices:**

  1. **Clause Manipulation:** When I claimed warranty coverage, support refused to honor it, citing an unadvertised "24-hour delivery reporting" rule from their unboxing terms to deny a 6-month hardware warranty.

  2. **Arbitrary Fee Escalation:** Support refused free repair/replacement and demanded an unauthorized fee. They initially quoted ₹1,329, but after I followed up and called out their policy, they arbitrarily hiked the demand to ₹1,450 + ₹79 shipping (Total ₹1,529).

  3. **Previous Support Issues:** Prior to this, support miscalculated upgrade math (quoting ₹2,119 instead of ₹1,720) which I had to manually correct for them, while aggressively upselling extended warranties.

**Current Action Taken:**

I have registered a formal grievance with the National Consumer Helpline (NCH) under Docket Number 10482482.

Has anyone here successfully escalated a similar D2C warranty denial through e-Jagriti or consumer court? Screenshots of the policy, NCH docket, and support chats attached.

https://lnkd.in/p/g9Hhq5i9