Hey all,

I bought cards from a professional seller, but they never arrived. The seller offered me a refund, but wants me to post as it arrived. Is that how it's supposed to go?

Hi everyone,

I'm having an issue with a Cardmarket sale and was wondering if anyone has experienced something similar.

I shipped an order using tracked shipping through Trustee Service. Initially, the tracking showed that the package had not been delivered, so I contacted the buyer to discuss what to do if the package was returned to me. I offered to resend it if that happened.

Then, suddenly, the tracking updated to show that the package had been delivered the very next day. Since then, the buyer has stopped responding to my messages.

I requested automatic arrival confirmation on October 15, and Cardmarket displayed the following message:

"If the buyer doesn't intervene, this shipment's arrival will be automatically confirmed on 22.10.2026."

It's now October 23, but the order is still marked as "Not yet arrived". I haven't received any notification explaining why the automatic confirmation hasn't happened.

I'm wondering whether the buyer might have intervened or opened a dispute, but I have no way of knowing. The tracking shows delivery, yet my funds are still being held.

Has anyone experienced something similar?

- Does automatic confirmation sometimes take longer than the stated date?

- If the buyer intervenes or opens a dispute, does Cardmarket notify the seller?

- How long did it take for your funds to be released in a similar situation?

Any advice or experiences would be appreciated. Thanks!