r/AmazonFlexDrivers • • Oct 28 '18

Rules PLEASE READ THIS BEFORE POSTING

43 Upvotes

Please check out the Official FAQs on the Amazon Flex website and subreddit rules before posting.

We also have our own FAQ that is also linked to in the sidebar ----------->

The sidebar also has a link to download the Flex app, the Flex Support contact info, the rules for this subreddit, and a warehouse list.

You may find the answer to your question there.

Many questions being asked here are repeat questions and are answered in the FAQ. Please check before making a new post.

If you need help with the Flex app, please include the app version number and whether it's Android or iOS in your post.

Also, please don't post useless threads about how hard it is to grab blocks, people using bots at your warehouse, what times the blocks get released, etc. Those posts add nothing to the discussion and will be removed.

Thanks!

There is a Discord server that was created and is maintained by the mods of /r/doordash but has been built to support any courier service. They have graciously invited Amazon Flex drivers to participate and have created a channel for Flex on the server. You can access it using the this invite link: https://discord.gg/e9GNb9M.

If you are a DSP driver, there is now a subreddit just for you! Head on over to /r/amazondspdrivers for all DSP-related discussion. Please note that it is not maintained by the same mods.


r/AmazonFlexDrivers • • 4d ago

Weekly Discussion Thread

1 Upvotes

Need help with something specific to your account, route, or Flex app? Want to talk about some rumor you just heard? Have a question that is covered by our FAQ but you are still unsure about it? Want to complain or vent? Well, this is the thread for you! As always, please read our rules before posting.


r/AmazonFlexDrivers • • 4h ago

Sometimes little kindness means a lot

Post image
103 Upvotes

This was the last stop of my high mileage block. I was indeed thirsty and hungry when I saw this. Thank God for sending such people


r/AmazonFlexDrivers • • 2h ago

Los Angeles VAX5-L.A. keeps getting worse

18 Upvotes

This is just outside the already full parking lot inside the gates. It’s the worst I’ve seen yet and on top of that I got set free from route tonight because there were no routes left. 🤷🏽‍♂️


r/AmazonFlexDrivers • • 8h ago

How many packages do you typically deliver for a 3 hour block?

Post image
51 Upvotes

Context: My area is extremely low pay, we don’t get offers for blocks more than 3 hours. The standard pay for a 3 hour block is $61.50.
The area I deliver on has mainly 1-2 city centers really but pretty rural in between.

It used to be, we got around 30 packages for 3 hour block, now we’re doing high 30s to 40 packages for the same rate. I was doing 4am-6am blocks as they can be at a higher rate of near $70 if you’re lucky.

But right now they’re offering those early blocks for around $60 again and we have ten more packages to deliver on the daily.

What’s your average package amount for 3 hours and typically distance? 😣


r/AmazonFlexDrivers • • 12h ago

Shitpost Don't leave at the gate, walk to the door or you will be reported!

Post image
90 Upvotes

r/AmazonFlexDrivers • • 9h ago

Deactivated at Fantastic

26 Upvotes

My standing was Fantastic and I got deactivated for supposedly not delivering packages, not attempting deliveries, and not returning packages on time.
The packages I brought up in my appeals were missing at pickup or removed by station staff before I left. I never had them with me on the route. Sent screenshots explaining this, but got two generic rejections. Waiting on another appeal now. 20k packages delivered.
Any advice ?


r/AmazonFlexDrivers • • 5h ago

Fuck support, I really fucking hate them

Post image
10 Upvotes

This fucking guy disconnected while I was writing my issue, I didn’t even take 20 seconds. I’m so pissed.


r/AmazonFlexDrivers • • 4h ago

Interesting 3.5 hour block

Post image
6 Upvotes

The station workers were scrambling to find packages for about half the drivers on our block. I ended up with 2 packages. Sweet


r/AmazonFlexDrivers • • 3h ago

Any advice?

Thumbnail
gallery
5 Upvotes

2 days in a row our station was closed, and customer service is refusing to pay even though their policy says we still get paid if we show up and its closed. I’ve been emailing back and forth and they keep trying to push me away saying things like my email has been hacked and they wont pay. Its crazy. What do i do?


r/AmazonFlexDrivers • • 11h ago

Anyone else taking pics of decorated houses for Halloween?

Thumbnail
gallery
19 Upvotes

Here are mine thus far…


r/AmazonFlexDrivers • • 10h ago

I’m getting sent far on all my routes

14 Upvotes

So I’m wondering how come I get sent so far for all my blocks I already live 15-20 mins away from the stations depending on traffic. But from the station itself I’ve been sent to area that are an hour and 10-15 mins away. It’s been over a year and it’s always the same three neighboring cities.


r/AmazonFlexDrivers • • 5h ago

What is actually wrong with them at support?

6 Upvotes

Received a ding for a package that I didn't return in time. But here's the thing, I never had a package to return. I noticed the extra package on my cart, returned it to the kiosk before leaving the station, and before the route finished, I received a notification saying I had a package to return. Well, I didn't and I figured it would come off my itinerary once they scanned it in at the station but for some reason it never did.

So I sent a message through the chat support, they said they'd get back to me, they did and said they reviewed my case and the penalty stands. Well, I forwarded the message to Jeff at Amazon, tried my best to explain to them what happened. They just got back to me and said they reviewed it and I'm still being dinged.

This makes absolutely no sense. I did nothing wrong. They can't even explain to me what it is. I supposedly did? So discouraging, It's really shocking how removed from reality and common sense. They are. Otherwise a great company to work for, but for some reason they want to punish the drivers for things that they didn't even do, this was a mistake on their app and I've tried my best to explain it twice, using my own free time to draft these emails.


r/AmazonFlexDrivers • • 10h ago

Sub-Same-Day Gotta love these!

Post image
12 Upvotes

Gotta love when you get a unicorn route. Only second one I have gotten in almost 2 months working here. It was a 3 hour block for $75 I finished in 20 mins and headed back home 😁


r/AmazonFlexDrivers • • 17h ago

Why is everybody constantly on their phones?

29 Upvotes

I don’t mean texting or playing games or whatever while waiting for a route at the station. I mean people having full blown phone conversations. I would try and provide context but nobody is speaking English so I don’t know what the conversations are about. But whether it’s talking to your mom or your boyfriend/girlfriend, can people not have 5 minutes of peace to load their trunks? Just everybody is on their phones. I don’t even like talking to people on the phone lol


r/AmazonFlexDrivers • • 15h ago

What do you actually think is in the those envelopes?

20 Upvotes

You know, the ones that weigh nothing and don’t even feel like there’s anything more than a sheet of paper inside if that. What do you think those are? I swear, sometimes I feel like I’m just delivering empty envelopes to people’s houses.


r/AmazonFlexDrivers • • 5h ago

Due soon

3 Upvotes

When you have a block with 20 packages (example) and some of them have a delivery time earlier than your end time, do you get dinged if that package is late? I had just dropped off a package and the next address said “due soon” and time was within 5 mins and I was 7 mins away.

To me if they want that shit delivered at a certain time before the end of your block, put it at the beginning of the route so it’s not late. Anything can happen to cause that package of hair ties to be late. lol.

Oh, and I left my first package outside the lockers. The box was too big and the college student wouldn’t answer the phone or text. 🤷🏽‍♂️. I put it next to the other packages left there.


r/AmazonFlexDrivers • • 7h ago

I got assigned TEST ZDN1. Does not exist.

Post image
4 Upvotes

And support is always escalating and I get the generic email that they cannot change the region....

Somehow I ended with a non existing warehouse called TEST and support told me this is for IT to test the app...


r/AmazonFlexDrivers • • 12h ago

Deactivated

Post image
10 Upvotes

I just got deactivated this morning

Reason is already showing in gmail letter which is not picking up order on time and missing the block. It occurred on 19th of October i got this block in whole foods warehouse nyc. I accidentally accepted the block when i was taking my nephew to her school ceremony thing. (family emergency) i was trying to catch the blocks in the meantime unfortunately i was around 1 hour away drive from warehouse when i accepted the block that was starting in 30-35 mins. Anyways i dropped her off and went all the way to warehouse when i was already 5min away i called support for them to manually check me in. ( I think that was my mistake i had to just call and tell them that i couldn't make it). Anyways i get there and i think was couple min late and it appeared as missed block on my end . I called support and spoke about it but it didn't let me do it. before that i had Fantastic ratings. and never really did anything from with company. ( never interacted disrespectfully or getting extra packages) i already spoke with off road number of amazon and they write down something that is ticket to help me appeal.
Im just worried because it was actually my only source of income right now and i didn't want this to ever happen.

Please let me know about your experience with this and if there is anyway to recover from it.


r/AmazonFlexDrivers • • 9h ago

Not using a BOT, but asked to do a puzzle?!!

Post image
4 Upvotes

I was waiting for a block to surge while heading to the station. And like most of us who try to wait for surges, we have to tap tap tap!! Well as I’m tapping with MY FINGER, it finally surges as I’m 4 minutes away & it’s 6 minutes until start time!

Well I get a pop up that basically says “are you a bot?” “yes I’m a bot” “no I am not a bot” then when I click no it sends me to a damn puzzle that I was confused about & had to do like 3 times. After I completed the puzzle, it says I can go ahead and schedule my block. But the block was no longer there!!!

Im extremely irritated. I have never used a bot. So please don’t comment and say stop using a bot or some other bullshit being annoying. I was quickly tapping with my fingers, that’s it!! Has this happened to anyone who literally has never used a bot before?


r/AmazonFlexDrivers • • 15h ago

General Have you ever made a delivery to your own home?

15 Upvotes

I’m just a little curious if anyone’s name/address popped up in the system and made them deliver a package to their own home.


r/AmazonFlexDrivers • • 22h ago

So apparently we now have stop "#1"

Post image
47 Upvotes

The pickup station no longer counts as stop one, but rather I one's first delivery is stop one, ending confusion mostly for new drivers. They'll "fix" something this small but leave other gaping holes in the system. Go figure.


r/AmazonFlexDrivers • • 10h ago

Question I don't even remember the 17th. Of coursw i delivery everything right. What should I do? Contact amazon? How many packages or blocks do I need for this to fall off my profile?

Post image
5 Upvotes

r/AmazonFlexDrivers • • 1h ago

How is this allowed got absolutely bezos’d

Thumbnail
gallery
• Upvotes

2hr route 10 stop 31 package 10 mins wait for route and 30 min first stop and 40 mins to get home from last and both the big as orders both apartments with stairs lmfaooo


r/AmazonFlexDrivers • • 5h ago

How are you guys grabbing good-paying blocks so fast?

2 Upvotes

I’ve been doing Amazon Flex for a little while now, and I’ve noticed that whenever a good-paying block pops up, it’s gone within literally a second.
I try to grab it as soon as it appears, but somehow someone always gets it before me. It’s honestly frustrating, especially when the regular offers aren’t worth taking.
For those of you who consistently get good-paying blocks, what’s your strategy? Do you refresh at certain times, or is it just luck?
Any tips would be appreciated because I feel like I’m competing with bots at this point lol.