r/vermont • u/whoFKNKares • 5h ago
Hospital no surprises
I had a procedure done that was not covered by my insurance. I knew it wasn't covered they told me way ahead of time I knew and had to pay before the procedure was done. I saw all the signs for no surprises around the hospital.
Sure enough 30 days later I get a bill in the mail that says I owe more money on top of what I already paid. I ignored it I waited for the second bill and I ignored that. Now they called me.
I call them back and asked politely what's this was about? Yes, I prepaid for that procedure. What about the no surprises bill? I get put on hold. They come back and say they're so very sorry and that should have been removed from my account. It should have been written off. If I hadn't called they would have just continued to bill me.