Hey everyone, I wanted to share a cautionary tale about how LinkedIn Premium is running what can only be described as a deliberate billing scam, backed by absolute zero accountability from their customer support.

The TL;DR: I cancelled my Premium subscription in August well before my trial ended. The website gave me a big "Success" confirmation screen. Instead of actually cancelling me, their backend ignored it, kept me active, and charged my card for September and October. When I called them out with screenshot and video evidence, support told me "clicking cancel isn't sufficient" and refused a refund because I didn't notice the fraud within 7 days.

Here is the exact timeline of the malpractice:

• August 3rd: Signed up for a Premium Career trial.
• August 20th: Navigated to the cancellation page, clicked all the right buttons, and completed the process. The UI explicitly gave me a "Subscription Successfully Cancelled" message. Being wary of corporate greed, I luckily took a screenshot of this confirmation screen.
• September & October: I look at my bank statement and realize LinkedIn has withdrawn money for two full months.

The Software Glitch / Dark Pattern:
When I went back to see what happened, I realized their system is completely broken. I took a screen recording of the cancellation loop: you click "Cancel Subscription," you go through their compliance maze, the screen flashes, and tells you it was successful. But in the backend database, it never updates your status. It loops you right back to an active billing status while giving you the false assurance that you are safe.

The Support Nightmare:
I opened a ticket (Case #261008-008148) expecting a quick manual override once they saw the August 20th screenshot. Instead, I got a rotation of support agents (shoutout to Sweta and Nawel) who did everything to avoid looking at the technical error:

1. They closed my ticket multiple times with copy-pasted generic text about a "14-day refund window."
2. They claimed that because I clicked on a push notification to see "Who Viewed My Profile," I was actively using Premium features, conveniently forgetting that their own official policy states that profile insights are partially viewable for standard free accounts anyway!
3. Their final, most mind-boggling argument was that navigating to the page and clicking the cancellation buttons is "not sufficient" to cancel. They literally blamed me for not auditing my bank statements or contacting them sooner, completely ignoring that their own website told me I was already cancelled.

To make matters worse, their email support system actively blocks video attachments so you can't even send them the screen recording of their broken interface without aggressively demanding an external upload link.

They have finally forced a manual cancellation on my account now, but are completely refusing to refund the two months of stolen money, hiding behind standard corporate clauses to cover up a malfunctioning backend.

I am bypassing their support entirely now and filing a formal fraud chargeback through my bank with my screenshot and video proof.

Check your credit card statements, everyone. LinkedIn's interface is intentionally designed as a multi-stage trap to keep charging you even after you hit cancel, relying on the fact that busy people won't notice the deductions immediately.

If anyone knows a direct way to escalate technical UI bugs to their product team without getting filtered by front-line support bots, let me know.

Hi everyone,

I had a question regarding LinkedIn Premium Business subscriptions.

My free trial recently ended, and my subscription was automatically renewed for a full year, resulting in a significant charge to my account.

I experienced a similar situation last year and was able to receive a refund. Has anyone here successfully received a refund for a second time under similar circumstances?

I’d appreciate hearing about your experiences or any advice on how to proceed.

Thank you!

I have LinkedIn credits worth $250 in my account and I want to launch a campaign to get the most optimal results out of it, we are a SaaS company with a B2B nature of work, can anyone help me to get atleast one client using the camping?

Impossible to know what’s going to flop or fly these days… one post gets under 300 impressions and 2 likes, the next 70k+ and over 290 likes.

Make it make sense??

I'm updating my LinkedIn and have a somewhat unusual career timeline. I'd really appreciate some practical suggestions, especially from recruiters.

My timeline:

• 2022–2024: Master's degree. Defended my thesis and completed everything except one minor exam in 2024. That exam wasn't offered again until 2025, so my official diploma says 2025.
• Aug–Oct 2024: Started a full-time job immediately after university at Company A as an Assistant Consultant in CFO Services. Mostly onboarding, learning financial systems and basic accounting. Unfortunately, I was let go during probation.
• Nov 2024–Jul 2025: Unemployed and actively applying for jobs.
• Aug 2025–Oct 2026: Finance-related position at Company B.
• Nov 2026: Starting a new position at Company C.

My dilemma:

I really want to keep 2022–2024 as my education dates on LinkedIn, since I completed practically my entire degree in 2024.

I also strongly prefer not mentioning Company A at all, including its parent company. I've deliberately cut ties with that workplace and don't want any public association with it.

At the same time, I don't want my LinkedIn to give the impression that I graduated and then spent over a year unemployed, especially when I actually secured a full-time job immediately after finishing my thesis.

I'm conscious of how my profile looks not just to recruiters, but also to former classmates and people from my personal life.

Options I've considered:

1. Keep my education dates and list Company B accurately, leaving the gap.
2. Change my graduation year to 2025, matching my diploma, which I'd strongly prefer to avoid.
3. Include Company A or its parent company, despite wanting no association with either.
4. List my early CFO Services consulting experience without naming Company A.
5. Extend Company B's employment dates backwards or list freelance consulting to fill the gap, although neither would reflect what actually happened.

Is there a sixth option I'm missing?

Are there any legitimate LinkedIn features, formatting tricks or alternative ways of presenting my experience that could make this timeline look more continuous without inventing employment?

I'm specifically looking for concrete solutions rather than general reassurance that employment gaps are normal.

How would you handle this?

I have read a million posts/pages, and still no real answer for this.

If you search for someone and click on their profile in fully private mode and page visibility off, does your info appear in any of the "Search Appearances" analytics like "Top companies your searchers work at" if they have LinkedIn Premium?

Note that I am not talking about the profile viewers section of the analytics.

View all analytics --> Overview --> Search Appearances

Hey everyone!

I recently launched my LinkedIn newsletter, The WOW Brand of the Week, and was excited to see it reach over 2,000 subscribers within the first 24 hours.

The newsletter explores standout brand campaigns and product launches from around the world, looking at the ideas and strategies that make them memorable.

Now, I’m focused on turning that initial growth into a genuinely engaged audience.

For those of you who have experience growing a LinkedIn newsletter or building an audience on LinkedIn, what have you found most effective for encouraging meaningful engagement and keeping readers coming back?

I'd love to hear what's worked for you!

I accepted a LinkedIn connection request, but when I checked my recent connections, a completely different person appeared. When I searched for the original person, their profile was still there, but we were no longer connected. Has anyone experienced this before?

Im trying to find a way to contact linkedin but it doesnt seem to be possible. How can i close the fake account?

Hey guys. I opened my LinkedIn account around 5 years ago. Since then, I've made numerous posts about my internships and certifications. Also comments on different posts. However, i am only able to see my previous 2 posts (which were reposts), and only a few comments. What can I do to get them back?

I know this has been asked a lot but I ran into an old coworker while walking on campus last night. Later, I looked her up on LinkedIn by typing her first name and part of her last name until her name and photo appeared in the search dropdown, but I closed the tab without pressing Enter or clicking on her profile. This morning, she sent me a connection request. Does simply appearing in the search dropdown trigger any notification or count toward search appearances? I understand selecting a suggestion can count as a mini-profile view, but I didn’t select one. Is it just a coincidence since we saw each other last night?

Hello all! I was brought in as the social media manager of a Fortune 500 company in the US. My predecessor left the company under less than amicable terms and, being the subject matter experts that they are, the heads of the corporate communications function didn’t remove her social media admin permissions prior to termination.

She promptly kicked everyone else off and changed the login credentials/2FA to her personal email/cell phone. I have access to her contact information and did not receive a response after reaching out to her. I also have access to her old company email inbox, and could not find any helpful information.

My options are to either convince her to change over the login credentials (completely unlikely as this has already been attempted and I do not want to stalk her) or find a way to nuke the account.

How should I proceed?

I had a guest speaker came to my college and I was told to reach out on LinkedIn. I found the profile and connected with him. I tried to message him but it tells me I need premium. I can’t find an email his account or any other contact. What to do??

I had someone reach out to me on LinkedIn who was interested in my work and wanted to arrange a meeting. We had the meeting last Friday, and he seemed interested in working with me on a project to build a game engine.

He told me he would send me a proposal on Tuesday or Wednesday, but it’s now been two days, and I still haven’t received anything. I also sent him a follow-up message, but he hasn’t responded.
I’m trying not to jump to conclusions because he could just be busy, but I’m starting to wonder if he’s changed his mind.

Has anyone else experienced something like this? Did the person eventually get back to you, or did they disappear completely?

What is LinkedIn's product team even doing at this point?

First, they messed up the Company → People section, making it unnecessarily difficult to browse and search employees. And now I can't even properly see who liked or reposted certain posts.

The search bar in chats is also unreliable, and the search inside the People section is a pain to use. Scrolling through results and selecting profiles feels unnecessarily clunky.

These aren't some niche features nobody uses. They're literally core use cases, especially if you're using LinkedIn for networking or job hunting.

I genuinely don't understand why they keep changing things while basic functionality feels broken. LinkedIn is probably one of the most important professional networking platforms, yet the UX can be so frustrating.

I do not want to put my full name on linkedln. I am happy to put my first name and the first letter of my surname. If i do this will i pass the linkedln verification ?

Hi all,

I haven't gotten any help from LinkedIn about this so I'm trying to figure out what's going on here.

Since the rollout of AI Search, I have not been able to search for jobs. Every single job I click, I get the "sorry, something went wrong. Try refreshing the page" error. When I refresh the page, it takes me back to the main "jobs" screen with no variables or filters and I have to start over. I quite literally cannot apply for jobs. My current workaround is searching in the phone app, saving them, and then clicking them from my "Job Tracker" page.

This persists in both Firefox and Safari (I am on MacOS) whether or not I have my ad blocker on. I have cleared cache, cookies, used in incognito mode, everything their shitty AI chatbot has told me to do, with no luck. It just does not work. When I was still able to use the non-AI Search, everything worked fine. The AI Search has just completely broken the site. Not in the "this is broken, it sucks" way but in the "the core functionality of the site does not operate as intended" way.

Has anyone else run into this, and if so, have you found a fix?

Thanks!

In the People section of every company or organization page, there used to be this filter box where you put in a word and it would quickly filter out the result. You can maybe write a name or a title and it would show proper results. It saved you from using the main search bar at the top.

But since like a month or so, that feature seems missing. So is it just me or did they actually remove it? If its removed, then does anyone know why!?

Bonjour,

J’ai été déconnecté de mon compte LinkedIn sans aucune raison. J’ai lancé l’appli sur mon iPhone, elle s’est fermée toute seule au bout d’une seconde, je l’ai rouverte et j’ai été déconnecté.

En voulant mettre mon mot de passe, linkedin me demande de m’authentifier sur mon application, or je suis déconnecté…

J’ai tenté de m’authentifier via une autre manière, on me propose de faire un CAPTCHA mais les tests échouent à chaque fois.

J’ai cliqué sur « mot de passe oublié », j’ai rentré mon code reçu par email, et ensuite ça m’indique « un problème est survenu, veuillez réessayer ».

Je n’ai pas mon ordi avec moi, j’ai essayé de faire la procédure sur une page chrome et même en privée toujours rien. Et on ne me propose pas de pouvoir m’authentifier à l’aide de Personna.

Avez vous une idée pour m’aider s’il vous plait ?

Bien sûr, il faut se connecter à son compte pour pouvoir envoyer un ticket à linkedin…

Hi all,

I applied for a development coordinator role at a large national nonprofit the day it was posted. The role reports directly to the Chief Development Officer, so she'd be my boss. She isn't listed as the recruiter or job poster, but I found her on LinkedIn.

I've seen a lot of advice here saying messaging people at the company is annoying and to just stick to the process, but I've also heard it can help you stand out. I'd only send one message, with no follow-ups.

Here's my draft (InMail, since it's too long for a connection note):

"Hi \[Name\],

I just submitted my application for the Coordinator, Development role. I've followed \[Org\]'s work since grad school, and it would be an honor to contribute to the impact your team is making.

At my previous organization, I supported our CEO's office and helped grow a $300K children's initiative into a $6M endowment. I'd love to bring that same dedication and momentum to your development goals.

Thank you for your time. I wanted to introduce myself and share my enthusiasm for the role.

Best,
\[My name\]"

Would you send this to someone who'd be your direct supervisor? Does it come across as too much, or is it fine since it's just one short message? Especially curious to hear from anyone who's been on the hiring side, or who works in nonprofit development.

I try using the 'posted in the last 24hrs' and it still shows me results from weeks ago with 100s of applicants.

I have tried using boolean in the search to filter out irrelevant jobs titles but it seems to have no effect.

I can't seem to show only and all results for a specific job title.

And can I filter out jobs I have already applied to?

I want to share my recent experience to warn other software developers about a potential security risk during the recruitment process.

What happened

I was contacted on LinkedIn by someone named Dmytro Halytsky, whose profile is /in/dmytro-halytsky/

The person claimed to represent Ebix and approached me about a remote Senior Full-Stack Developer position, reportedly offering an annual salary of $190,000.

During the recruitment process, I was sent a software project and asked to launch it and provide screenshots.

Why I became concerned

Being asked to run an unfamiliar codebase creates a potential security risk, especially when the identity of the person sending it has not been independently verified.

To be clear, I did not run the project, so I have no evidence that this particular repository contained malware. These are general risks associated with running untrusted code, not confirmed findings about the project I received.

What happened when I contacted Ebix

I contacted the company directly to verify the recruitment approach.
According to the response I received from Ebix, Dmytro Halytsky does not work for the company, and the corporate email account involved had been compromised.

This made me treat the recruitment approach as fraudulent, rather than a legitimate hiring process.

Have you encountered similar recruitment approaches? Has anyone received a coding assignment that turned out to be a security risk?

Hi everyone,
I started a new job this month and added it under Experience. The "Notify network" toggle was switched on when I saved, but LinkedIn never showed me the "Share update" dialog, and no "Starting a new position" post was created.
What I've tried so far:
Editing the position and saving again
Deleting the position and re-adding it (several times)
Both the desktop browser and the mobile app
Nothing has worked. Has anyone run into this? Is there a limit on how often the prompt appears, or a setting I'm missing? Did it eventually show up for you after a few days, or did you have to contact support?
Thanks in advance!