r/craftexchange • u/holdon-holdon • Jan 27 '23

Mod Announcement Why We Don't Have a Scammer List

171 Upvotes

A community member raised a good (and very important!) question regarding whether our sub should have a scammer list. The nature of our community heavily relies on trusting anonymous people, which can create favorable conditions for scammers, so we need ways to counter that. And, it turns out that the most effective ways involve not using a list.

On the surface, having a master list seems like the silver bullet solution, but this problem is a little more nuanced. The biggest issue is that if someone is banned (and they realize they've been banned), they can easily create infinite new accounts. So, the list is moot. It becomes a graveyard of abandoned usernames. (With evidence, we do still occasionally ban people, but it's not very effective for this reason.) We could try to combat that with not allowing anyone with a relatively new account or below a certain level of karma to post, but then we end up excluding a lot of potentially fabulous traders. Our sub remains more varied and interesting with a constant stream of new members, so we want our community to remain accessible. This is why we rely on you to vet your own trades.

Vetting your own trades can take some time, but it is also a great critical thinking skill to develop, so we provide some guidance on how to do that in the wiki.

Vetting Your Trade Partner

Since it is our traders that bear the gains and losses of this kind of interaction, we want to empower them to make informed decisions instead of relying on a list that is well-meaning, but incredibly fallible.

To cut down on the frequency of scammers, it's also why we do not allow the exchange of money, even for shipping. If someone thinks they can quickly get cash, that is going to be incredibly alluring. Getting a free handmade good is going to appeal to a much, much smaller subset of scammer. For what it's worth, most folks reported for a non-trade are not scammers, they are someone that was unable to make good on their promise either due to time, money, life events, or an overestimation of their abilities. They're better described as ghosters than scammers. It was never their intent to flake.

And, for those who have asked, we have had a link to r/UniversalScammerList for quite a few years in our "Community List", which is easy to find as a sidebar item on the web version, but is buried in the "About" section of the app. So a lot of folks don't know about it or think we've removed it.

Relatedly, we've created a tab visible on the web version and found as a line item under "Menu" on the app titled "USL" (Universal Scammer List). Our sub does not have permissions to add people to this list, but folks from other trading subs have, so it can be another tool to use when researching potential trades.

While we wish we could have a 100% success rate in preventing scammers from ever gaining access to our community, our next best option is to reduce the allure of our trades (no money) and offer a strategy that allows our members to reduce their personal risk.

We welcome you to share in the comments your personal methods! Let's learn from each other on how to create safer trades.