Pics: https://imgur.com/a/3r6guST
Will upload pics of the repair tomorrow, it’s dark outside.
Hello,
I recently was rear ended. I was at a complete stop, the f250 behind me was distracted and hit me, he tried turning at the last second. Pushed me almost into the car in front of me. No airbags.
I thought this would be a straight forward repair so I took my car to the preferred insurance spot, Caliber. I’m a medical resident in an ICU rotation so I did not have the time to deal with obtaining an estimate -> negotiating -> waiting on the check etc that the other person’s insurance (Liberty) was demanding I do.
Anyways I had just got my wheels replaced and my car realigned 2 weeks prior to the accident. Immediately after the accident the car was drivable but was drifting slightly left.
Caliber basically did not advise me they were repairing and not replacing the bumper. They also told me they could not align my vehicle as my wheel was not directly hit. I asked for a picture of the tear down and they send me one picture (see link).
The car still drifts to the left and the bumper looks okay externally, there are mild superficial scratches on the bumper that were not there previously but it’s a 10 year old car.
Unsure if I should be fighting for a replacement as I never have seen a bumper that cracked repaired, also unsure what to do about the drifting. Alignments are cheap but I’m a bit pissed about having to pay for another one shortly after doing one.
To add insult to injury the car was dirty when I got it back. A bottle of antifreeze in the trunk exploded when the car was hit and they told me they would clean it… they didn’t. The adjuster basically ignores any questions from me and “defers to the shop”. Overall shit experience.