r/XboxSupport • • 23h ago

Xbox Series X is this normal? i mean like, this is the brand new 25th anniversary controller

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72 Upvotes

idk if my dead zone is too low on games like marvel rivals (5) and rainbow six siege (4) but i can’t seem to have those dead zones on without having some drift or if these are defective


r/XboxSupport • • 19h ago

Xbox Series X Got this Battlefield one disc for $1.50 back in 2021. This has never been here before. What is this?

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30 Upvotes

As you can already see I’ve tried cleaning it with a microfiber towel. I haven’t tested it out since I found this brown splotch here. Had the disc overheated? Can I still play Battlefield?


r/XboxSupport • • 10h ago

Xbox Series X Loud fan and overheating Xbox Series X, even after repaste

4 Upvotes

So, I have an Xbox Series X that, as the title says, gets pretty hot and becomes very loud, despite the low ambient temperatures.

I’ve already taken it apart, cleaned it, and replaced the thermal paste more than once in an attempt to fix the problem. I’ve tried several different thermal pastes (the latest one I applied was Thermal Grizzly PTM, which I know for a fact works extremely well and is an excellent product). I’ve also replaced the thermal pads on the RAM and SSD, but nothing has helped. I even replaced the fan, but still no luck. After about 30 minutes of gaming, it starts getting very loud.

The weird thing is that if I let it cool down for a few minutes, it quickly goes back to being just slightly warm. However, as soon as I start gaming again, it heats up very quickly and the fan ramps up to a much higher speed. The air coming out of the console is extremely hot.

At this point, I can’t figure out what the problem could be. Does anyone have any ideas?

The only option I have left is to replace the heatsink, but could that really be the cause of the problem?


r/XboxSupport • • 10h ago

Xbox Series X Console fixed by professionals recently, still crashing???

5 Upvotes

For years my Series X progressively got worse with crashing, usually overheating immediately, and recently I got it fixed by EB Games. The overheating issue is gone, it doesn’t get hot, no loud fan, no overheating message. But still, my games are crashing and I cannot figure out why. From the day I got the console back “fixed”.

What happens now is that the games will freeze for a few seconds, and then either shut down the console entirely or send me back to the dashboard, with the xbox’s power light flashing once.

This happens in random intervals of time, in Fortnite, Witcher 3, and Cyberpunk. But usually roughly 10 minutes. However I was able to do a full playthrough of the Metal Gear remake without any problems. These are the only 4 demanding games i’ve tested.

I’ve tried lowering my fps, disabling quick resume which I don’t use anyway, factory resetting while keeping games and apps, switching my power cable from being plugged into connectors to now being plugged directly into the wall socket, and I’ve got hundreds of gigabytes of extra space available.

What could possibly be the problem? Surely they didn’t send my console back still broken from the get-go? Is there something i’m missing or doing wrong? Should I replace the 6 year old power cable fully to see if it’s just faulty?

So frustrating. I’m out of ideas. It feels like i’m just destined not to be able to play my games.


r/XboxSupport • • 20h ago

Xbox One S Xbox internet connection help. Problems with NAT type and UPnP.

4 Upvotes

Everytime I turn my Xbox off then back on it says it’s picking up the WiFi but my Nat type says Unavailable. When I unplug the router it’ll fully connect but Nat type changes to moderate but UPnP then isn’t good I’m not sure what steps to take other than hard power resetting everytime but it’s a shared WiFi so that’s not always an option


r/XboxSupport • • 22h ago

Xbox Series X WHAT IS THE PROBLEM!? EVERY BUTTON I CLICK IS SO BEHIND

4 Upvotes

It’s like this with everything , when hitting search an hitting store button , I have to spam the hell out of it


r/XboxSupport • • 2h ago

Xbox App Some random error code I keep getting please help

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3 Upvotes

Anybody got any idea how I fix this?


r/XboxSupport • • 7h ago

Xbox Series X my xbox just stop working , what should i do?

3 Upvotes

my xbox series x just stopped working last night and didn't turn on . im really confused what should i do about it before bringing it to a repair shop , so some help will be really helpful ( ´ ꒳ ` ) !


r/XboxSupport • • 10h ago

Xbox Series X Problemen met call of duty mw4 #codmw4 #xboxseries x

3 Upvotes

Ik heb game pre georderd in Augustus, ik was ook lekker spelen met campaign vorige week zaterdagavond. Toen dacht ik dan download ik ook ff DMZ en Multiplayer. Na die download kon ik niet meer spelen. Ik zit vast bij menu. Ligt aan game of de Xbox? Ja ik heb alles gedownload wat mw4 nodig heeft. Ik heb 2x game verdwijnd en op nieuwe gedownload. Niks werkt ook! Kan iemand mij helpen?


r/XboxSupport • • 13h ago

Xbox One Xbox Controllers randomly disconnects help

3 Upvotes

My Xbox controllers have started randomly disconnecting. My Xbox Controllers are fully updated. The Xbox is plugged into the wall. My Xbox is unobstructed. I have heard it can be cellphones interrupting the wifi signal but everyone games with thier phone nearby! How do I permanetly solve this problem? Its driving me crazy!!!


r/XboxSupport • • 15h ago

Xbox App help with cloud gaming just not working...

3 Upvotes

so im tryna play msfs 2020 and it would let me do the first little bit of click any button to start then it would bring me to an installation manager and say i need to install 2.85gb update. i say ok ill download that. but the thing is the update button doesnt even work when i click it. not a sound or anything that happens on the screen. ive tried arrow keys, tab, controller and nothing has worked...

after i click to start
when i click v for release notes (i also cant back out of this when i get into it)

r/XboxSupport • • 23h ago

solved! Games missing from xbox game library my Internet is working fine too

3 Upvotes

I don't whats going on I booted up my series x and was gonna download something from my library and my library was empty after a restart it shows the following video even tho I have over 300 games owned and gamepass ultimate. Any help would be great. I've tried hard resetting and signing and out nothing.


r/XboxSupport • • 1h ago

Xbox One X Any products or method to remove these marks/scratches on the xbox one x shell?

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• Upvotes

r/XboxSupport • • 2h ago

Xbox Series S Series S turning off either immediately or after a second on boot up

2 Upvotes

Was working fine last night at about 12 playing MW4, woke up at 10 to it doing this.

Tried the following:

\- unplugging from Xbox and wall and draining leftover power

\-let it sit unplugged for about 15 mins

\-cleaned it up and got dust and cat hair off

\-swapped power cords with another xbox

Haven't done:

\-full reset using USB ( is this a recommended option??)

\-taking it apart, not tech savvy so don't feel confident doing it

Other options? Ideas what it is?


r/XboxSupport • • 2h ago

Xbox Series X Strange invisible grids showing up on the right side of my screen

2 Upvotes

This doesnt happen on any other game besides helldivers 2, but whenever there is a large amount of smoke or some similar effect these grids show up. I have looked everywhere i can find about this and cant find anything remotely similar and its really frustrating. Should I be worried? My xbox is only just over a year old and I only started seeing this after an update a few months back, but its covering more of the screen after this most recent update. Is this an issue with my Xbox or the game itself?


r/XboxSupport • • 2h ago

Xbox One X Xbox Series X Crashing on Arc Raiders with Xbox Menu Opening

2 Upvotes

Ever since the new update to Arc Raiders, whenever I try to open the Xbox menu, it crashes my game. Not sure what the deal is as this is the only game. I’ve tried just about everything and cleaned it out the console. Anyone have the same issue?


r/XboxSupport • • 5h ago

Xbox One My Xbox games just stop working even after taking good care of them

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2 Upvotes

The spot that I circled is the only place I have found on the disc that doesn’t look right and you can kinda see in the picture that the circle that goes through the four Xbox logos starts to bend and makes a straight line instead of continuing the circle. This happened to a couple of my games after sitting in the cases for a couple years and I went to play them recently and they say the disc is unreadable. Can anyone tell me how this could happen and how I can prevent this from happened to all my other games I have on disc


r/XboxSupport • • 6h ago

Xbox One X Random people on the happening now sidebar

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2 Upvotes

Neither of these people are on my Xbox nor discord friends list


r/XboxSupport • • 6h ago

Xbox Series X Modern warfare four game share question.

2 Upvotes

Does anyone know, if I buy mw4 on my home Xbox, and my wife signs into her account, can I play on my pc with the Xbox play anywhere and her play on Xbox at same time with that one copy?


r/XboxSupport • • 11h ago

Xbox 360 Replacement faceplate ribbon cable for Xbox 360 Slim

2 Upvotes

Has anyone ever replaced the ribbon cable on the faceplate before? I recently picked up a cheap Gears of War 3 edition 360 slim everything else works fine but the faceplate has issues, the eject button doesn’t work and power button doesn’t always work first time

I’ve tested a faceplate from a spare 360 I had on the console and it worked fine no issues so I know the fault is the ribbon cable it’s only about £4 for a replacement cable from eBay it’s the cheapest option as the only spares and repairs for this model sell for around £40 to £50

Thanks


r/XboxSupport • • 15h ago

Xbox Series X Problems with newer games. I've tried new hdmi cables with crimson desert and now MW4

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2 Upvotes

Any help is appreciated. Here is a Pic of what I am dealing with. Most games run fine. I've switched ports cables etc.


r/XboxSupport • • 15h ago

Accesories Chat audio issue in lobby vs in game, can't figure out why

2 Upvotes

I've noticed in 2k golf but playing new Modern Warfare and we have a buddy who plays w us on PS. Before the game starts while we are in pre game, I can hear the lobby in my headset, but as soon the game starts I can't. They can hear me fine and I can hear them, but only out of my TV speakers. I've tried switching certain settings but I cant figure out when once the game starts, I can't hear them on my headset.


r/XboxSupport • • 16h ago

Xbox One X Xbox series X will not play Fortnite or any recent COD titles including MW4

2 Upvotes

What am I supposed to do? I played BO6 for a while then one day, it started crashing before I could connect to anything. Fortnite worked for years and a couple years ago it just stopped allowing me to even make it to the lobby. Is there something I can do? I’ve tried rebooting, uninstalling and reinstalling, complete wipe and NOTHING CHANGES. Please help! I just want to play some MW4 at least


r/XboxSupport • • 16h ago

Account/Billing Xbox Series S: "We're having trouble getting your content right now" error on Game Pass tab with an active PC Game Pass subscription

2 Upvotes

Hi everyone,

​I have a question regarding my account and my Xbox Series S:

​I have an active PC Game Pass subscription (verified on my Microsoft account, billing is up to date, and the subscription is currently active). Back in April, I signed in with my account on my Xbox Series S and set it as my Home Xbox. For several months, I was able to browse the full Game Pass catalog on the console, download games, and play them directly on my Series S without any issues (both via the console dashboard and the mobile app).

​However, a few days ago, the Game Pass library tab on the console stopped loading altogether and now displays this error:

"We're having trouble getting your content right now. Try again."

Why did the full catalog work seamlessly on the console for months, only to suddenly throw this error a few days ago? Was there a recent backend change or fix regarding how PC Game Pass licenses are validated on Xbox consoles, or is this a technical glitch with my profile?

​Any insights or assistance would be greatly appreciated!


r/XboxSupport • • 18h ago

Xbox App Cant buy Modern warfare 4 as a gift with gift card balance

2 Upvotes

I have a gift card balance of $23 on an account I dont use so im trying to buy the game and send it to my main account as a gift. I have the balance and tried two different credit cards that both work. When i go to checkout it just says to contact Microsoft which has been absolutely no help and I dont have an error code. Anybody know why its not working?