r/TpLink • • 10h ago

TP-Link - Technical Support This isn’t right….right?

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9 Upvotes

Hi!

Want to say thanks in advance and that I’m a dummy at this stuff. I just got ATT Fiber 1 gig plan. I wanted to set up a mesh network with it so I can hard wire several things around my house. I got the xE70 pro. One is connected to the gateway, the other is in the same room (basically the way my living room is laid out, I couldn’t set my gateway in a place where hardwiring directly to it things like my tv made sense as I use a wheelchair and I’d have to run over cables).

I have the 3rd node in my bedroom (maybe 20-30 feet away?). I have them in AP mode after pass through wasn’t working. With all that said, this is what the Deco app is showing me. It seems like a problem to me given the speeds? I did speed tests on the ATT app and this Speedtest app I have. As you can see, those seem ok? The only device I have hardwired so far is my Xbox in the living room. I downloaded the Witcher 3 remastered on it and on average was getting 500-600 mbps.

This is a long winded way of saying did I do something wrong or does this look right to people? If not, any advice?


r/TpLink • • 7h ago

TP-Link - Technical Support Online Activity

3 Upvotes

I've been using a deco xe75pro for the last year or two with zero problems. I would highly recommend to anyone looking for new networking setup. With that said, I can't find any information in the app regarding online activity. I would like to see all activities from my pc and a couple apps on a streaming box. Is this easy and I've just missed it or is this a big negative for the deco app?
Edit: Firmware 1.5.0


r/TpLink • • 20h ago

TP-Link - Technical Support Access denied when selecting 5GHz band for my phone.

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3 Upvotes

Hi, so recently I just found an issue either with my phone or the deco router. So basically when I select 5GHz from the deco app for my device its blocking the access of the internet for my phone. But other phones are working fine with that band. And my phone is also okay because it connects with my neighbor's 5GHz network without an issue. There are some troubleshooting steps I followed which are -

  1. Turned off mesh technology and the fast roaming option.

  2. Forgetting the network and reconnect it using the password.

  3. Changing between randomized and device Mac address.

  4. Reset my deco router to the factory default settings.

  5. Restarted my phone and reset the network settings as well.

But none of them worked for me. I really have no idea what kind of weird issue is that and I didn't even find any workarounds on the internet. What should I do now? If anyone has ever faced this problem then please help me cause the 2.4GHz is so slow that it is nearly unusable for me.

Additional informations-

  • Router Model - Deco M4R (Dual Pack)
  • The router firmware version is upto date.

r/TpLink • • 2h ago

TP-Link - Technical Support Smart devices keep disconnecting

1 Upvotes

Starting around noon a few days ago all of my smart home devices dropped out of the network. I tried a factory reset, turned off beam forming, fast roaming and OFDMA. Even limiting it to 2.4 GHz allows devices to connect but devices like ring cameras and some lights are still not responsive. The cameras even show up in the app but you can't actually see any video.


r/TpLink • • 8h ago

TP-Link - Technical Support Connection problem

1 Upvotes

I have recently bought a wifi extender (tp-link 705x v1) has been working perfectly for the first 2 days ( -1% loss wired and -5% wireless).

Suddenly it disconnected from my home wifi and refused to connect again. Tried both manually and with wps. Tried changing the safety protocol of my router, tried using a compatibility mode. Nothing works.

The craziest of all is that it can extend other networks like a mobile hotspot from my phone but not my home wifi.Also note that my old 305x can still connect to my network

Spent more than 8 hours troubleshooting and I've started going insane 😭

Pls help


r/TpLink • • 14h ago

TP-Link - Technical Support Deco X3000-5G – Ethernet satellites go offline when WAN port is fixed

1 Upvotes

Ciao a tutti, sto riscontrando un problema con il mio Deco X3000-5G dopo essere passato dalla modalità Router Cellulare alla modalità Router Wi-Fi per utilizzare la mia connessione FTTH.

Configurazione di rete: Deco principale: X3000-5G — firmware 1.3.1 Build 20250918 Rel. 49303 3 Deco X50-PoE — firmware 1.5.0 Build 20250619 Rel. 69357 Switch Ethernet Zyxel XMG-105HP Connessione FTTH tramite Atomo Network (PPPoE, VLAN ID 835) Problema: Quando la porta WAN è impostata su Automatico, la connessione in fibra funziona e tutti e tre i satelliti collegati via Ethernet rimangono online. Tuttavia, quando imposto manualmente la porta WAN sulla Porta 3 (collegata all'ONT), tutti e tre i satelliti vanno immediatamente offline e i loro LED lampeggiano in rosso.

Disabilitando il backup Internet 5G, la connettività satellitare è stata ripristinata. Il riavvio dello switch e la modifica delle porte non hanno risolto il problema quando la porta WAN era fissa. La stessa rete ha funzionato correttamente per circa un anno in modalità router cellulare. Potreste verificare se si tratta di un problema del firmware relativo all'assegnazione delle porte WAN/LAN, al backhaul Ethernet o alla funzionalità di backup 5G?


r/TpLink • • 22h ago

TP-Link - Technical Support I have a MSI B650 TOMAHAWK motherboard. I lost the wifi antennae. i have tp link archerTX50UH. can i still use without the wifi usb adapter? or i will need the adapter?

1 Upvotes

r/TpLink • • 23h ago

TP-Link - Technical Support Correct firmware version for EAP683 LR(EU) V1

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1 Upvotes