Hi all, hoping for some assistance here.
I purchased a Deco BE67 two-pack in September to replace my eero 6+ system. I’ve been dealing with serious connectivity issues for the past 3–4 weeks.
Speed tests consistently show 1.3–1.5 Gbps down and ~42 Mbps up (best Xfinity offers in my area), but actual Internet performance is terrible. Streaming services constantly buffer or drop to extremely low quality, Zoom calls freeze or disconnect, apps like Reddit and Instagram sometimes won’t load, and downloads on my iPads fail to start. I’ve also seen latency spikes over 400 ms while gaming. Issues are consistent across multiple MBP, iPads, iPhones, Xbox, Switch, etc.
My setup is pretty straightforward: Xfinity XB7 in bridge mode, two BE67 units (one wired gateway, one wireless satellite), firmware 1.3.6, and approximately 46 connected devices. Memory usage was around 53%.
I’ve tried Comcast, Cloudflare, and Google DNS, enabling/disabling QoS, multiple reboots, and testing both wired and wireless connections. No parental controls or speed limits are enabled. Issues happen even when I’m a couple of feet from the main Deco.
I swapped my old eero 6+ system back in, without changing anything else, and everything immediately started working normally. Streaming went back to HD, apps loaded instantly, and general responsiveness was back to normal.
TP-Link has escalated the issue to their technical team, and I’m considering exchanging the units.
Has anyone experienced anything similar with the BE67 or other Deco Wi-Fi 7 models? The eeros significantly limit my ability to use my full internal speed, so I desperately want these to work.
Thanks in advance.