r/TpLink • • 7h ago

TP-Link - Technical Support This isn’t right….right?

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9 Upvotes

Hi!

Want to say thanks in advance and that I’m a dummy at this stuff. I just got ATT Fiber 1 gig plan. I wanted to set up a mesh network with it so I can hard wire several things around my house. I got the xE70 pro. One is connected to the gateway, the other is in the same room (basically the way my living room is laid out, I couldn’t set my gateway in a place where hardwiring directly to it things like my tv made sense as I use a wheelchair and I’d have to run over cables).

I have the 3rd node in my bedroom (maybe 20-30 feet away?). I have them in AP mode after pass through wasn’t working. With all that said, this is what the Deco app is showing me. It seems like a problem to me given the speeds? I did speed tests on the ATT app and this Speedtest app I have. As you can see, those seem ok? The only device I have hardwired so far is my Xbox in the living room. I downloaded the Witcher 3 remastered on it and on average was getting 500-600 mbps.

This is a long winded way of saying did I do something wrong or does this look right to people? If not, any advice?


r/TpLink • • 18h ago

TP-Link - Technical Support Access denied when selecting 5GHz band for my phone.

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3 Upvotes

Hi, so recently I just found an issue either with my phone or the deco router. So basically when I select 5GHz from the deco app for my device its blocking the access of the internet for my phone. But other phones are working fine with that band. And my phone is also okay because it connects with my neighbor's 5GHz network without an issue. There are some troubleshooting steps I followed which are -

  1. Turned off mesh technology and the fast roaming option.

  2. Forgetting the network and reconnect it using the password.

  3. Changing between randomized and device Mac address.

  4. Reset my deco router to the factory default settings.

  5. Restarted my phone and reset the network settings as well.

But none of them worked for me. I really have no idea what kind of weird issue is that and I didn't even find any workarounds on the internet. What should I do now? If anyone has ever faced this problem then please help me cause the 2.4GHz is so slow that it is nearly unusable for me.

Additional informations-

  • Router Model - Deco M4R (Dual Pack)
  • The router firmware version is upto date.

r/TpLink • • 4h ago

TP-Link - Technical Support Online Activity

2 Upvotes

I've been using a deco xe75pro for the last year or two with zero problems. I would highly recommend to anyone looking for new networking setup. With that said, I can't find any information in the app regarding online activity. I would like to see all activities from my pc and a couple apps on a streaming box. Is this easy and I've just missed it or is this a big negative for the deco app?
Edit: Firmware 1.5.0