r/PrivateInternetAccess • • 18h ago

HELP 10 plus years as a customer and they can't or won't fix my issue with a dedicated ip.

6 Upvotes

Went back and forth this morning with customer support and they were unable to correct my issue with my dedicated IP. Seems like the only thing that works well with PIA is their billing department. Looking for a new VPN provider!


r/PrivateInternetAccess • • 14h ago

GUIDES Subscription Cancellation - Beware

6 Upvotes

If you want to cancel your subscription, make sure that the AUTO RENEWAL is TURNED OFF in your account. Mine automatically renewed and I informed them a day after the renewal, and I am stuck with the payment because they will not cancel or prorate my annual subscription. Just want to share this information for awareness. Turn off your auto renewal if you are thinking of not renewing so you don't get stuck like me.


r/PrivateInternetAccess • • 21h ago

HELP Install/Upgrade via AUR (Arch)

1 Upvotes

Does the official installer work with Arch Linux yet?

I installed an earlier version via the AUR but noticed these warnings when trying to upgrade to 1.3.8 so not overly keen to upgrade that way anymore.

Privilege escalation tool 'sudo' is invoked in install:piavpn-bin.install:post_install() via obfuscated shell syntax - the tool name was deliberately hidden, which is a strong sign of malicious intent.

obfuscated shell feels highly sus?