Was hungry after errands, so I go buy some food the other night around 11'ish at this location.
The manager at the window takes my order, I hand her a $20 Bill. She currently has the cashier drawer box out while I'm waiting for my food. Well, this lady doesn't give me nothing back, the big girl next to her then brings me my food and she's like have a good night to me...
im like thanks but I'm still waiting for my change, and immediately the manager(obviously eavesdropping) only sticks out her arm without showing her face and hands me a receipt with no change. So since she's hiding her face, I tell the big girl next to her, hey excuse me but I am missing my change!
The manager is obviously hearing everything and immediately hands me out my change which she had ready(lmao) but instead of handing out my $12.86 back, she hands me out $12 dollars with a dime coin on top($12.10) ... She's still short changing my ass but I didn't say care because I go there alot but not at night usually, so first time dealing with her.
Anyways as I leave the little đ above my shoulder is telling me this "mf'n b*+ch was trying steal my change!" and thus I kind of felt some type of way as she also didn't give me back my complete change while hiding her face behind the DT window and just sticking her arm out to do so... It's like she wanted to avoid eye contact bc of her guilty conscience.
Anyways, This does not seem like a mistake or coincidence, this seems deliberate ... Also the big girl cashier seems to be teamed up with the manager because she really told me to have a great night with the bye bye bye drive away energy....
For future reference, The manager is a short Hispanic lady with glasses, her and the big girl cashier seem from Nicaragua because of their Spanish accent.
Additionally, prior to pulling up at the Drive thru line, the big girl cashier was smoking a cigarette outside on the parking lot which is a big turn off and kind of nasty frankly because she working with food. I am sure she probably didn't wash her hands either, but thats another topic.
Ultimately on conclusion I am writing this because these two women seem to have some shady going on in that window, trying to keep peoples money or short changing them. Then people that don't count their change get home and go like "Fock, and probably forget about it". Very unprofessional, unethical and it's also called stealing ...
Corporation should take a peek at this if they care about their company integrity, reputation and customers loyalty!!!
PS - Excuse the typos. But the first thing the person handling cashier duties does is hand out your receipt and money, not wait until the customer asks for it, then give an empty receipt, then ask where my money is, receive my short changed money. She definitely tried me. I mean she sure knew how to charge me and take my $20 bill but forgot to give me my money?! Nahhh, that manager is a deliberate thief !!!!!