r/MachE • • 7d ago

💬 Discussion Fix for the SYNC rebooting issue (+ Reset Instructions)

122 Upvotes

Hello Mustang Mach-E owners,

I wanted to provide an update on the SYNC rebooting issue. The team appreciates everyone that reached out and provided VINs and helped with troubleshooting. It's played a part in helping to find this solution and we appreciate it.

After investigating with the team, it's turned out to be an issue on the backend with third-party data that was triggering those unexpected SYNC 4 reboots.

Because of this, we want to clarify: This wasn’t an issue with a Ford OTA. I know a lot of folks will defensively toggle off automatic updates when they see a bug reported. If you turned your automatic updates off just in case, make sure you go in and turn them back on!

That data-related issue is now resolved on our end.

Next steps for your Mach-E: If your screen is still acting up or stuck in a reboot loop, you likely just need to force a manual SYNC reset to clear things out and let it pull the fix.

  • Important note: If you already tried doing a manual reset yesterday (or earlier in the week) to try and fix this, you will need to do it one more time today. Resets done before this fix was applied on our end won't have grabbed the solution.

How to reset: The quickest way to do this is to hold down the Volume Down and Right Seek buttons on your steering wheel at the same time for about 10 seconds until the screen goes black and the Pony appears. (If you need the official step-by-step visual guide, you can find that here)

One quick heads-up: While the reboots themselves should be cured, you might still experience some intermittent hiccups with Connected Navigation services. We are actively working with our supplier to get those fully restored as well, so hang tight on that front.

We appreciate your patience as we work to get this resolved.

Have a great weekend! ⚡️


r/MachE • • Aug 06 '26

💬 Discussion The mid-sized electric truck is called Ford Fathom. Here’s what we can tell you.

226 Upvotes

Many of you know me from helping with vehicle issues and answering questions in this community, today I wanted to introduce you to u/RileyFromFord who has newly joined the team and is going to be on Reddit regularly.

We can't show you what our mid-size electric truck looks like...yet. But we can confirm the name: Ford Fathom, the first vehicle produced on the new Universal Electric Vehicle Platform.

”Fathom" traces back to a nautical unit of measurement, originally defined as the distance between a person's outstretched arms, a fitting metaphor for a truck built to meet people wherever they are in life.​ Fitting, right?

What's confirmed right now:

  • Starting MSRP: $28,350, for the standard-range battery. Pre-orders begin early 2027.
  • Every Ford Fathom will be BlueCruise-capable. BlueCruise is Ford’s hands-free highway driving assistant.
  • Fathom has bidirectional power capability.
  • Fathom has a large, high-resolution touchscreen, digital key, Apple CarPlay and Android Auto capability.
  • Fathom will have more passenger volume than a Toyota RAV4, with a frunk and bed for added cargo flexibility. This truck will genuinely useful and fun to drive.
  • Fathom will feature Apple Maps embedded directly into the vehicle, not a traditional phone-projection CarPlay setup. The integration also provides the road-level map data used to help enable key pieces of Ford’s next-generation hands-free highway driving capability.

What we can’t share yet: final imagery, fuller specs, full ordering details, and plenty more are still to come. A hot tip - keep a keen eye on the flipbook video we have going around…

If you want to stay up to date with what we have planned for Fathom, you can sign up here.

Ask us anything, and we'll answer what we can. Riley & I will be in the comments for the next few hours, and we aren't going anywhere after that either.

Emily & Riley (from Ford)


r/MachE • • 7h ago

🎉 New Owner Joined

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134 Upvotes

Brought her home this morning. '23 plate ER AWD, UK based. Very happy.


r/MachE • • 6h ago

🧹 Fluff Washed my car, parked at a friends place for two hours, came home and saw this...

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30 Upvotes

I guess it's my fault for trashtalking seagulls in a video game on a podcast.


r/MachE • • 3h ago

❓Question Is this new or am I crazy?

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10 Upvotes

Just got the OTA update for the 2025 model. I went to adjust the air in my seat and I saw this. I don’t remember that before is that new or am I crazy?


r/MachE • • 3h ago

❓Question Couple of questions?

5 Upvotes

Wife gave the stamp of approval to move on from our old forester. I’ve been looking at getting a used machE but had a few questions I was hoping could be answered and help my process.

We live in Ohio, so wondering how the MachE has handled in the winter for those of you who live in colder areas?

For those that had an at home charger put in, how was that process? Trying to build that in to the cost of purchase as well.

Any regrets that you have since purchasing or things you wish you would’ve done different?

Thanks for all your help!


r/MachE • • 5h ago

❓Question Blue cruise

5 Upvotes

I bought a used 2025 a little over a month ago and blue cruise has worked ever since I bought it. In the app, the only option I can find is to pay for more blue cruise. Is there any way to see how much time is left on the current plan? I am assuming the first ower paid for a certain amount of time upfront and it rolled over to me, but i can't find any info on it.


r/MachE • • 20h ago

💬 Discussion Look What They Did to My Boy!

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68 Upvotes

Had it in to get the winter tires on, and they said it rolled back with the door open and bent it forward. I could cry.


r/MachE • • 2h ago

❓Question CSP 26B07 result

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2 Upvotes

I just had the work done for CSP 26B07. Now the instrument cluster constantly shows this ugly little graphic with the blue square that’s not even centered, regardless of which driving mode, I’m in.

Did this happen to anyone else? Is there a way to restore the original instr cluster displays?


r/MachE • • 2h ago

❓Question CSP 26B07 result

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3 Upvotes

I just had the work done for CSP 26B07. Now the instrument cluster constantly shows this ugly little graphic with the blue square that’s not even centered, regardless of which driving mode, I’m in.

Did this happen to anyone else? Is there a way to restore the original instr cluster displays?


r/MachE • • 16h ago

❓Question Trying to figure out if I have Magnaride?

6 Upvotes

I bought a lease return 23 GT a few months ago and I’m trying to figure out if it has Magnaride suspension or not. My research says no and that only the PE version got it in that year, but I do notice a change in the stiffness of the ride when I switch from Whisper to Unbridled. Does that mean it has Magnaride? Or should the stiffness change with the non-Magnaride? Is there another way to check? I presume you can look at the struts and see if there’s an electrical connection, but that’s easier said than done. Maybe a way to check in the software?


r/MachE • • 1d ago

🎉 New Owner Just joined team Mach-E!

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99 Upvotes

I got a great deal on a 2023 Premium with less than 24k miles on it! This thing is great! I traded in my Ford Lightning for it because we no longer needed the larger vehicle.


r/MachE • • 7h ago

🛍️ Accessories Will a 2021–2024 tire repair kit fit a 2026 Mach-E?

1 Upvotes

I have a 2026 Mach-E Premium that didn’t come with a tire repair kit. Does anyone know if the OEM kits from 2021–2024 are compatible with the 2026 model? Or is there a different part number I should look for?


r/MachE • • 22h ago

❓Question How bad is this really? Minor accident?

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12 Upvotes

Someone decided to hit my car in the middle of the night and now I am looking at getting this fixed. Insurance can cover it all but the guy tried to convince me to let him pay cash. Anyone have any guess as to how much it's going to cost? Both front and rear door pretty badly dented and scratched.


r/MachE • • 1d ago

💬 Discussion PWN EV Meet Up SWAG from our friends in IONNA!!

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30 Upvotes

The meet up is on Saturday, Oct 17th @ Everett, WA location of IONNA. And, if you're on the fence about coming or not... our friends @ IONNA are not only dropping the prices for the event but also sent a nice box of SWAG!! We have a bunch of bandanas, air fresheners, key chains, and a limited number of coffee tumblers.

These will be first come first serviced... and I hear we will have some snacks too

If you're in the area and would like to participate, feel free to join: PNW Mach-E Club - Ford EV Clubs for more details, etc.


r/MachE • • 1d ago

❓Question Is this totalled?

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45 Upvotes

r/MachE • • 18h ago

❓Question SOH technical advice please

2 Upvotes

Considering a certified 2024 Mustang Mach-E Select AWD Extended Range lease return from a reputable Ford dealer in Phoenix:

28,000 miles
About $30,000 plus tax, title, and registration
In-service date: July 1, 2024
Battery SOH on the inspection sheet: 90%

An out-of-state Ford dealer has the same year and configuration with 8,000 miles and the same in-service date. The salesman sent me its inspection report showing 96% SOH.

What’s a normal drop at this age and mileage? I assume degradation isn’t linear.

How reliable are these inspection readings, and would you request additional testing on the one showing 90%?

I’ve read that 70% is the capacity threshold for Ford’s eight-year/100,000-mile battery warranty. I’d appreciate learning how that works in practice and what other owners are seeing.

Extended warranty: The dealer wanted $4,250 for its “best” Ford warranty up to 100,000 miles. I negotiated it down to $3,750.

I can read the brochure, but I’m interested in actual claims experiences. Have you encountered the dreaded “that particular little part isn’t covered”?

I’m open to purchasing the warranty now or waiting until next summer. I assume the price could increase. What would you do?

I’ve previously leased an EV6, EV9, Tesla, and 4xe, knowing from day one that I’d return or trade them. This is a price point where I’d consider keeping the vehicle long term.

I’m seeing more inventory and falling asking prices, so I’m also open to waiting a few months.
Appreciate hearing others’ experiences and thoughts.

Thank you!


r/MachE • • 1d ago

💬 Discussion Rear wiper

18 Upvotes

I changed my 12” wiper to 15” on my 23 GT. Rain storm the next day
What a BIG difference


r/MachE • • 1d ago

🎉 New Owner Added another GT to the stable

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174 Upvotes

Just picked up today, 2023 Mach E GT Performance in Cyber Orange, 28k on the odometer. Will be my new daily to complement my weekend car, a supercharged 2018 Mustang GT.

The dealer dropped the car off at my work, and the ride home was a blast. The instant acceleration and AWD launches were super impressive. Scheduling an install for the 240V outlet so I can make use of the level 2 charger, because I know im going to be using up that battery life quick!


r/MachE • • 20h ago

🛜 Software Update Alert sounds

2 Upvotes

I got into my car today for the first time in a week (I’ve been sick) and when I backed out of the driveway, the cross traffic alert sound was obnoxiously loud and different sounding (and I wasn’t even near the end end of my driveway). And the same when I pulled into a parking space and it thought I was coming close to the front curb (I wasn’t 🙄).
I know there were was a software update but it seems that
1) the alerts are overbearingly loud
2) the sensors are extra sensitive now

Anyone else experiencing this?
(I’ll have to look and see if there’s a way to change the sound level tomorrow)


r/MachE • • 1d ago

🎉 New Owner Another New GT Owner

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129 Upvotes

Hey everyone! I am new to the Mach-E community. Just purchased a 2023 GT PE with the Nite Pony pack last week. Drove about an hour away to pick it up, I’m absolutely in love. It only had 24k miles on it, was a lease return. I’m coming from a 2021 VW ID4 that was unfortunately totaled. Thanks for having me, pics below.


r/MachE • • 20h ago

🛜 Software Update New Software Failures

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2 Upvotes

This popped up when I loaded my Ford app today. "Software Update 13" was applied successfully yesterday...not sure what this was as there is nothing else in the app about it. Almost reads like a whole new update will have to come from Ford. Anyone else seen something like this yet? 25' Premium ER AWD


r/MachE • • 1d ago

❓Question Remotely vent windows - Bluetooth only?

4 Upvotes

One of the favorite features of my Model 3 is the ability to crack the windows open about an inch to let the interior cool off on a hot day. I can literally do this anywhere in the world from the Tesla app. I read for the Mach-E, it has this function, but only when it’s in range of Bluetooth.

Is remote capability enabled with a paid connectivity subscription, or is it just over Bluetooth period? ‘26 Select.


r/MachE • • 2d ago

🎉 New Owner Decided to "Pony Up" last night!

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432 Upvotes

First-time car buyer! Bought a 23' Mach-E Premium AWD! At 27 I finally found a job working in the environment for my local county and moved into a dream 3-bedroom apartment w/ my girlfriend, thought this was to complete the "adult" cycle. As soon as I saw the color I absolutely could not let this slip by. 0 Down, 29K OTD, 51K miles! SO EXCITED TO BE HERE! If anyone has any tips or recommendations please leave them below!


r/MachE • • 19h ago

❓Question Reverse Brake Assist Not Available

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1 Upvotes

Has anyone gotten this? Is an easy fix? I don't feel like spending $200 for a diagnostic just for them to tell me my sensor was dirty.