As the title suggests, I'm having issues with my Ethernet connection when my IPTV box is connected to my Ubee EVW32C-0N router.
When the IPTV box is connected, my ping to the router (192.168.0.1) sits around 25 ms and sometimes spikes to 50 ms. When loading web pages I have these enormous spikes. This also makes ordinary web pages load noticeably slower than usual.
Even when the IPTV box is turned off, the issue persists. The only thing that consistently fixes it is physically disconnecting the Ethernet cable from the IPTV box. Once I do that, my ping to the router drops below 1 ms and everything loads normally again.
I've already tried different router ports and other troubleshooting steps, but I haven't found a permanent solution. I'm now installing Wireshark to see if I can identify anything unusual about the network traffic.
Has anyone experienced something similar? Could this be an issue with the router's IPTV/multicast handling, IGMP snooping, a faulty IPTV box, or the router itself?
Would replacing the router likely solve this, or should I investigate something else first? I'm open to suggestions for diagnosing the root cause and finding a permanent fix.
Reply from 192.168.0.1: bytes=32 time=862ms TTL=64
Reply from 192.168.0.1: bytes=32 time=632ms TTL=64
Reply from 192.168.0.1: bytes=32 time=471ms TTL=64
Reply from 192.168.0.1: bytes=32 time=442ms TTL=64
Reply from 192.168.0.1: bytes=32 time=269ms TTL=64
Reply from 192.168.0.1: bytes=32 time=133ms TTL=64
Reply from 192.168.0.1: bytes=32 time=55ms TTL=64
Reply from 192.168.0.1: bytes=32 time=45ms TTL=64
Reply from 192.168.0.1: bytes=32 time=43ms TTL=64
Reply from 192.168.0.1: bytes=32 time=51ms TTL=64
Reply from 192.168.0.1: bytes=32 time=27ms TTL=64
Reply from 192.168.0.1: bytes=32 time=27ms TTL=64
Reply from 192.168.0.1: bytes=32 time=27ms TTL=64