Hi all, I want to share what happened to me with Google support, because I'm still quite shocked.

I'm in Ireland. My Pixel 10 Pro Fold is a warranty replacement Google gave me for my Pixel 9 Pro Fold, which had a fault. So it's still under warranty.

A few weeks ago the outer front camera (the one on the cover screen) simply stopped working. Black screen. No drops, no damage, nothing.

I sent it to Google for repair. They came back saying they can't repair it, only replace it, and I have to pay €674 + tax. The reason? "Inner screen damage", later called "bulge on the internal display". It's a small dent on the inner screen from normal use. You can barely see it (photos below), and I never asked them to fix it.

To be clear: a tiny dent on the inner screen obviously didn't cause the outer camera to die. It's on a different part of the phone and has nothing to do with the camera hardware. It's just the excuse to make me pay.

The best part: their report says "No preview on the internal front camera". But I reported the OUTER camera. The inner one works perfectly, I recorded a video of it. I asked them three times which camera they tested. No answer.

So basically:

- the camera they say is broken works

- the camera that is actually broken is not in their report

- they want €674 because of a dent you have to look for to see, and that has nothing to do with the fault

And this is what annoys me most: Google designs the Fold so it's almost impossible to repair. Then when they can't repair it, instead of replacing it under warranty, they find a mark somewhere and make you pay for the replacement.

I escalated to the highest tier of support, sent emails, quoted their own warranty terms. Every reply is copy-paste: "the device does not meet the applicable warranty requirements". In the end the deadline passed and they sent the phone back unrepaired.

Photos: https://imgur.com/a/oxNOBf8

This is a phone that costs almost €2,000. If this is how Google handles warranty, I can't recommend buying one. Think twice before spending that money.

u/PixelCommunity, if you can have a look I'm happy to share the case number in DM.

Has anyone in the EU had something similar and managed to get it fixed?

My Pixel 7A stuck in a loop and won't turn on. I've tried everything (?) except factory reset. Here's what's been happening:

For the past few weeks-ish, my phone has been slowly giving up on life and it would occasionally restart on its own. Now I'll admit, a billion photos of my cat and the ~57 GB Genshin were not doing it justice. Then for about a week, this restarting issue evolved into a more lengthy problem. When it would shut down, it would just restart up to the point of showing me the lock screen then it would go black and restart all over again. It would do that several times and it would last about 10-15 minutes, slowly heating up in the process, but then it would turn back on and be fine again.

The day before yesterday, I was on a Massenger call and my phone shut down. No biggie, I thought, it will just panic for a while then turn back on, and when it does, I'll delete Genshin because maybe that'll help. Well, I was wrong. It didn't turn back on. For a couple of hours, it would only show me the Google logo for 2-3 seconds then the screen would go black for about 20 seconds, then Google logo again, and so on. This went on until the phone heated up so much I resorted to putting it in the fridge as advised by a friend. About 20 minutes later, I took it out of the fridge to find that its battery had been drained and it wasn't doing the "Google logo-black screen" loop anymore; it was just dead. I plugged it in for about 15 minutes then tried turning it back on again. That worked momentarily, it turned on for about 15 seconds then it shit the bed again and went back to its loop. At that point it was getting late and I had work the next day so I just decided to leave it alone and went to bed. The next morning (yesterday) it still wasn't working. When I got to work, I told a coworker about the whole issue and they suggested I try plugging it back in again and seeing what happens. I did, and it turned on just long enough for me to delete Genshin then it went back to its loop.

I took it to a repair shop on my break to see if maybe a professional can figure it out. Well, turns out the country I live in doesn't really have any repair/replacement parts for Pixels and the brand itself isn't really common. The guy told me he will try opening it up and disconnecting then reconnecting the battery and seeing if that would help. Spoiler alert: it didn't. He told me it was most probably a hardware or software issue since the battery was charging and it wasn't "inflated" but the phone was still heating up. He closed it back up again and my card declined trying to pay him 5 bucks but that's a story for another time.

Later in the day, I plugged it in and it turned on and charged up to 40-something%. I tried ordering an uber home from work and we were back in the google-black screen loop. I should probably mention that right before it crashes, I get these glitchy pixelated lines on my screen then it shuts down. I gave up on it again. A coworker got me a ride home.

Today, I tried holding down the power button and volume down button to enter the fastboot mode menu. Choosing "start" from that menu did nothing but put it back into its loop. I researched what the rescue mode would do and followed the steps for that as well. Stuck in a loop again. I chose "power off" and then "start." You guessed it, loop again.

Now all my photos and notes are backed up on my Google drive, and I think my contacts are too. So a factory reset would really suck but I wouldn't lose everything permanently. I just really don't know if that truly is my only option now. According to the internet, it is. But hey, I didn't ask reddit. Maybe someone here can give me a better solution. I've never even posted on reddit before this, so that's how desparate I am lol. I'll try my best to answer any questions/comments. I apologize for the lengthy post but I really wanted to include as many details as possible to clarify the issue.

Thank you for any help or advice in advance!

Just accidentally stumbled across this today.

Whenever there are no active alerts and the shade displays "You're all caught up," tapping directly on that text opens your full Notification History immediately.

Much quicker than digging through Settings > Notifications > Notification history whenever you accidentally swipe something away.

(Do Note that you still need to have notification history turned on in your settings for it to log them.)

--- Device: P11P c̄ A17

January 2027

Hey guys, so i use youtube and youtube music for most of my daily media and i have the premium, can someone please tell me if there is an option where i can get controls on lock screen like iPhone does for any kind of music app? I listen to music and podcast A LOT and its pissing me off that i have to open the lock 40-50 times a day just to access controls.

After latest p9 update. Anyone else got this?

I just bought a new phone and am basically unable to do anything with it because Google is still trying to send security push notifications to my old phone, but now they're just not appearing. It says "put in the number from your phone" but no number ever pops up. I stupidly factory reset already because I didn't realize that, you know, transferring everything to the new phone and disabling service on the old one wouldn't automatically transfer over the security rights, too.

I have tried:

- using the security backup codes from both old and new phone, which are giving me a "wrong code" error despite literally copying them directly from the settings

- using a passkey from my new device on my old phone

- account recovery page which logged me in but is not allowing me to disconnect my old phone because I need to confirm that I want to disconnect it via push notification

Any ideas? Am I just screwed? This is so stupid.

Just pulled my new Pixel 11 out of the box. I also ordered the Clear Pixelsnap case and CaseMate screen protector but its only front side.

I have read that a camera protector is not only NOT needed but would most likely hinder performance.

Obviously I just want to do what's best for overall performance in the phone's lifetime. Should I buy the camera protector or not?

Recent update seems to have forced 5 app icons to the bottom of my home screen. I liked having zero icons on my home screen to help reduce phone use. Has anyone figured how to remove these forces 'suggested apps' icons?

Thanks.

I currently have a pixel 11 and really like the oleophobic coating on it. I dont wanna lose this feel after like a year as google seems to say, and was wondering if it is worth it to get a screen protector JUST to preserve this layer?

I dont really scratch or damage my screen since i usually have a silicone case on

Can't believe what Google is doing. Some random dude on the GrapheneOS team seems to have made an Android 17 ROM that's way better than what Google's entire software team has delivered.

No UI microstutters, no weird fingerprint sensor issues, and better security on top of that. I've tried Android 15, 16, and 17 on the stock OS, and all three had the same annoying stutters when switching windows with gesture. Meanwhile, I haven't experienced any of that on GrapheneOS.

If you're using an older Pixel like me and feel like Google's trying to destroy your device with "updates" so that you can buy them a new one, Graphene may be the answer you're looking for.

Still needs some polish but I expect it to be usable by tonight.

Hi guys,

I’m new to Pixel and recently bought a Pixel 11 Pro.

I’m planning to use Private Space a little differently than intended. I want to use it to install sideloaded APKs and apps I don’t fully trust, so they remain isolated from my main account and apps.

I’d prefer not to move all my main apps and accounts into Private Space, as that would be too much hassle. Instead, I’d like to isolate just a few potentially untrusted apps. I also don’t plan to sign in to a Google account within Private Space.

Are there any risks or limitations to using Private Space this way? Would this setup provide a reasonable level of isolation from my main profile, or are there any security concerns I should be aware of?

Google has an app, Instant media search plugin, that can locally index all of your photos such that you can search on anything. For example, you can search for planes, red cups, cats on couch, kookaburra and so on. It indexes at about a few photos per second but you have to keep the phone on and the app in focus. The phone, 10XL, doesn't seem to heat up much at all.

I just wanna say my Pixel 8 pro with a cheap Amazon case survived being ejected from my pocket in an indoor circle pit with no scratches or cracks. insane.

Hey!

I’m having an issue with WhatsApp where my microphone sounds very muffled. My friends describe it as “sounding like I’m underwater.”

Here are some more details:

- Phone: Google Pixel 9 Pro.

- I don’t have this issue when recording audio using the Recorder app or during regular phone calls.

- The problem disappears when I use my wireless earbuds (Nothing Ear 3).

- I’ve come across some suggested fixes involving Google Fi, but I don’t have access to that service.

- I’ve also tried updating my phone, but that doesn’t seem to have made any difference.

Has anyone experienced a similar issue or found a solution? Any help would be greatly appreciated!

Thanks in advance!

So I waited to update like usual because I'm afraid of problems. It forced the update and forcibly reboot my phone, now it's stuck in a Boot loop. I can access Fastboot, but other than shut down none of the options do anything other than enter another loop.

I'd like to not wipe my phone since my 2 factor authentication is on it, and besides that, I also can't seem to wipe it even if I wanted to, since I cannot enter recovery mode.

Is there anything I can do at all?
I should mention, the bootloader is locked.

Hi All,

Today I have encountered following error on my pixel 5.

Fastboot Mode

Product Revision: redfin MP1.0 (ROW)

Bootloader version: r3-0.6-10489834

Baseband rev.: g7250-00264-230619-B-10346159

Serial number: [Hidden]

Secure-Boot: PRODUCTION

NOS-production: error

DDR: 8Gb Hynix LPDDR4X

Ufs: 128GB SKHynix

Device-State: error!

Boot-slot: b

Enter Reason: failed to load/verify boot images

and following some guides I tried to use Android Flash tool, but it also gave an error

Flash Failed

Fastboot command (flash:bootloader_b) failed: 'error getting device locked state Not Ready'

I have tried to change the version and install but it's all the same. How can I fix this?