Thank you in advance... God bless you sages of modern drawbridges.
I have a new lift master motor (the specific model isn't written upon the unit) and it has a yellow programming button. I have a 878MAX wall keypad. My reading suggests these are compatible (yellow button compatible with 878max keypad). I cannot get it to program. I will list steps taken.
-press yellow programming button on motor unit
-within 30 seconds, type code into wall keypad and hit enter
Variations include...
-pressing and holding enter on the wall keypad
-replacing the 9V battery on the wall keypad
-pressing zero after pressing enter on the wall keypad
-pressing the learn button on the wall button (the one inside the garage) and trying to program the keypad that way
-downloading the myq app just to see if there are in-app solutions (didn't see any)
Further information...
-the motor is successfully paired to two remotes, so it has been able to pair before
-there is no auditory or visual response of any kind of the motor to the keypad
-the receiver wire is hanging down into the garage appropriately