r/CricketWireless • • Jul 25 '17

How's your CricketWireless latency? Show us your 2017 traceroute! (`mobile.att.net.` PGW)

24 Upvotes

The prior thread, /r/CricketWireless/comments/4ysk21/hows_your_cricketwireless_latency_show_us_your/, has been archived a few months ago.

Since it was started, it would appear that the backend infrastructure of Cricket Wireless has changed quite a bit, and folks report AT&T-branded PGW nowadays, e.g., your traceroute would show quite a few mobile.att.net. hosts, and no longer just random backbone carriers like xo.net., algx.net., above.net., zayo.com. etc. Most excitingly, it is expected that this change may result in better latency for some folks.


Want to contribute?! Help crowdsource our latency info for Cricket Wireless! Most helpful if you can:

  • Show us a forward traceroute (from YOU to ordns.he.net. (74.82.42.42, 2001:470:20::2), which is an anycast resolver of a very well-peered backbone provider; trust us, this is generally the best indicator of the approximate location of your PGW from the PoV of the internet, using other servers is less indicative of what's going on). You can use either traceroute(8) on UNIX / OS X or tracert on Windows, once tethered, or something like http://networktools.he.net/, https://play.google.com/store/apps/details?id=net.he.networktools or https://itunes.apple.com/app/he.net-network-tools/id858241710 if you're on Android or iOS. It'll be most helpful if you provide a plain-text representation of your results in a single comment; use 4-spaces to format each line as "code".

  • Show us a reverse traceroute — from http://lg.he.net/ to the IP address of your PGW. The IP address of your PGW will be automatically pre-populated once you visit lg.he.net — just click that Probe button, and wait a bit. (Note that this wouldn't be "your" IPv4 address, but an address of the PGW that's shared with quite a bunch of folks.) Again, best if you could copy-paste the results, use imgur as a last resort.

  • Provide present city, state, whether you're on LTE or UMTS/HSPA+ (GSM/EDGE has been shutdown).

  • If you took a road trip from somewhere without ever having deadspots or phone outages, e.g., your mobile equipment has had continuous coverage/reception/was-turned-on-at-all-times, then also the city and state of your starting point would dictate your PGW (PDN Gateway (Packet Data Network Gateway))) and latency, so, mention that too.

(I'm not whether the area of the phone number ever affects what PGW gets selected with Cricket, but might be relevant, too.)

If you're using other mobile providers, feel free to share comparison info on them, too.

P.S. DO NOT PROVIDE SPEEDTEST.NET SCREENSHOTS. Any comment of merely a single screenshot of just speedtest.net will be deleted (and you'll be banned!). It's just because their methodology really™ sucks — as long as they use geolocation to detect your closest server, instead of actual network topology, they'll be producing entirely incorrect and useless results. In general, please note that this thread is about latency (milliseconds), not about bandwidth (megabits per second).

P.P.S. Sadly, some imgur links from the prior thread no longer produce any images. As such, if it's at all within your reach, having embedded plain text results would be best.


r/CricketWireless • • Aug 04 '20

THE official REFERRAL thread — 2020-08-04

51 Upvotes

The prior referral thread at /r/CricketWireless/comments/eepoes/the_official_referral_thread_20191223/ has been archived a few weeks ago, so, here's for a refresh.

The rules for referrals are simple and straightforward:

  • No link masking or link formatting of any kind. Plain text https://www.cricketwireless.com/l/refer-a-friend.html?hash=… only, please.
  • Only one top-level comment each. Keep size reasonable. (No limit on the number of referral links if you have multiple Cricket accounts, but all must be part of a single top-level comment — reposting may result in an immediate ban with all links removed.)
  • Attempts to procure or exchange referrals outside of this thread may result in an immediate ban. (Folks who assumed the community is not moderated have paid dearly.) Linking and referring back to this thread is allowed, though.

  • As before, the contest mode is enabled, which means that voting results aren't shown, replies are not expanded by default (you'd have to click [show replies] under each referral), and the order of the first-level comments is random.

  • If you use someone's referral, feel free to let them know in their subthread (as per above, will not be expanded in default view), to keep Cricket accountable.

Enjoy and keep it civil! We're now at 5259 subscribers as of 2020-08-04!


r/CricketWireless • • 1h ago

iPhone 16e deal problem

• Upvotes

trying to join cricket for the iPhone 16e deal for $9 but it says it’s only eligible with the full price after putting number in. What would be the problem?


r/CricketWireless • • 1d ago

Locked Phone Problem

3 Upvotes

I tried switching from Cricket to another carrier because I believed my phone was unlocked. It wasn't unlocked and I wasn't able to switch carriers. I contacted the new carrier and got an account reference number and transfer pin to switch back to Cricket. I went to the Cricket store and they told me I'm in limbo at the moment and it will be 1 week minimum before I can switch back to Cricket but it might be faster if I called the customer service number. I called, the representative didn't seem to know what to do, said she was going to talk to a supervisor and hung up.

Has anyone else dealt with something like this? Any idea when I'll be able to use my phone again?


r/CricketWireless • • 1d ago

Free Samsung Galaxy A17 5G with $40 month plan for new customers at Walmart.

5 Upvotes

Husband is a Cricket customer and he needs a new phone. If I buy this Walmart deal which is half the price of the phone alone, put service in my name then after the month of service runs out can we switch his service to the A17 5G? If so how do we go about doing it?


r/CricketWireless • • 1d ago

CricketWireless This person has been sending me this since September and they haven't stopped. Does anyone know what is going on and how I can get it to stop?

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2 Upvotes

r/CricketWireless • • 1d ago

Vivo phone

1 Upvotes

Hello has anyone been able to use any vivo phone on the network ? Thanks.


r/CricketWireless • • 2d ago

Does Cricket just suck or am I doing something wrong?

8 Upvotes

I am in Italy and have not been able to call or text. I went to the cricket store in person and had them put the Cricket Passport on my plan. $10/day for unlimited data.

It’s been 2 days and i can only call or text when I’m at the hotel on their WiFi.

It says i have 3 bars (which is more than i have at home) so I don’t think it’s general lack of towers in the area.

Everyone in the group with Verizon has been fine.

i have to wait until tomorrow to call them because customer service is closed on Sundays.

this is partially a vent but mostly wondering if there is anything I can do on my end do make this work?

i went in the app and reselected the plan again. Got a text from cricket saying I have it, but I don’t!!!


r/CricketWireless • • 2d ago

Lost iPhone with Esim? How do i setup new iPhone?

1 Upvotes

My iphone got stolen (17 with eSim),

Just got the 18 in the mail.

How do I set this up? Any tips? Do i really need to go into the store


r/CricketWireless • • 2d ago

Authorised Retailer 5 months at Cricket and already interviewing for store manager…what are my chances?

6 Upvotes

I’ve been working as a sales advocate for a Cricket authorized retailer (Rymco LLC to be specific) for about 5 months now, and I’ve consistently exceeded my sales goals (I usually double my expected metrics every month). I also have almost 6 years of previous retail experience, including inventory management and training employees.

My current store manager recently put in his notice, and he’s been encouraging me for months to take his position someday. I reached out to our district manager about being considered, and he immediately scheduled an interview. I feel like the interview went really well! He seemed impressed with my answers, gave me positive feedback, and said he’d get back to me within a week. He did mention he’s interviewing two other candidates, though.

My current manager seems pretty confident that I’ll get the position, but I’m trying not to get my hopes up too much, especially since I haven’t officially been a manager before.

For those who have worked at Cricket, does it sound like I have a pretty good shot? Has anyone here been promoted to store manager after only a few months with the company? I’d love to hear your experiences!


r/CricketWireless • • 3d ago

Is ESIM transfer on iPhone easy?

3 Upvotes

I’m super worried that something’s going to happen with ESIM transfer when I upgrade my iPhone tomorrow?

Can anyone give tips here


r/CricketWireless • • 3d ago

How long after you delete a line will it be removed from your bill?

0 Upvotes

I just deleted a line after calling customer service but it is still showing up on my bill that is due in eight days. How long will it take to be removed from my bill?


r/CricketWireless • • 4d ago

CricketWireless Loving Cricket so far

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12 Upvotes

Its been faster then Visble had some hiccups with 5g but thanks to CricketBobby here in this thread everything is fixed.


r/CricketWireless • • 4d ago

October Device Deals From Cricket

9 Upvotes

These are switcher deals, so you'd have to port a number to get these prices. All the details in the links.

iPhone 16e for $9.99 - Online Only. Requires three months of $60 Supreme Unlimited paid up front. https://www.cricketwireless.com/shop/smartphones/apple-iphone-16e-128gb-black

Motorola Razr in Parfait Pink for $29.99 - Online Only. Requires three months of $60 Supreme Unlimited paid up front. https://www.cricketwireless.com/shop/smartphones/motorola-razr-2025-parfait-pink

Moto G Stylus Free - Online Only. Requires two months of $60 Supreme Unlimited paid up front. https://www.cricketwireless.com/shop/smartphones/motorola-moto-g-stylus-2025-gibraltar-sea


r/CricketWireless • • 4d ago

Start day

3 Upvotes

I start Monday and my welcome email has the link to the attuid portal and also a link to order uniforms. It won’t let me do either of those today. Am I supposed to have a shirt or uniform the first day?


r/CricketWireless • • 4d ago

CricketWireless What the hell is wrong with this company?

0 Upvotes

I've been paying for my mom's Cricket cellphone for a couple years, monthly automatic deduction. A couple months ago I forgot to update the new expiration date of my card with them so the payment declined. I called to update the payment method and was charged a "reactivation fee." They also disenrolled me from automatic payments, so the following month she also got disconnected, and once again I was hit with a "reactivation fee" which I refused to pay. I made sure to definitively set up automatic payments again. I made an account on the website, updated and paid with my card, and saved my card for this month. I even logged out of the website and back in again to make sure my card was saved. Guess what happens today? No automatic payment, my mom gets a text that her phone is disconnected and that there will be another reactivation fee. I log into my account and see that my payment info that was absolutely saved last month and enrolled in automatic payments is nowhere to be found. The amount of time I have had to wait to talk to a real person, month after month resolving these issues- I'm just done. Closing the account tomorrow and taking my money elsewhere since apparently Cricket doesn't want it.


r/CricketWireless • • 4d ago

Help! Call failed and don’t know how to fix

2 Upvotes

I desperately need help! Switched to Cricket and transferred my numbers (4) online, transfer was completed and “successful.” 2/4 numbers can send and receive calls. The other 2 cannot, every time I would dial it would say “call failed.” I have tried every single possible options there is:
- go to cricket store (he said he didn’t know how to fix that and to call 611)
- called customer service (they didn’t understand)
- did live chat (4 different support agents and 4 hours later, still nothing)
- reset network settings and phone numerous times
- toggle airplane mode on and off
- provided both IMEI and IMEI2
- deleted eSIM
- customer service emailed QR code for eSIM and nothing worked! the call still failed
- both phones up to date to latest software update

Cellular data works
Devices: iPhone 14+ and iPhone 15 **iPhone 14

Maybe one of you lovely redditors have a solution?

**UPDATE: iPhone 14, iPhone 14+, and iPhone 15 cannot receive or make calls


r/CricketWireless • • 6d ago

Would this sub want to know about the switcher deals?

11 Upvotes

Or is that too promo/sales weasely coming from me? I can certainly notify everyone here when we have what I think are good offers, especially online-only ones.

I know in other subs I follow I see weekly deal threads, and I appreciate those when I'm looking... but I'm here to contribute and help, not sell.


r/CricketWireless • • 6d ago

Most recent Pixel that's compatible?

3 Upvotes

A human chat agent says my Pixel 7 is not compatible, and the most up-to-date compatible Pixel is 6a.

Searching this subreddit for "pixel" shows only 3+ yo matches.

Anyone have success bringing a recent Pixel?


r/CricketWireless • • 6d ago

Authorised Retailer Second interview time

1 Upvotes

So I made the cut for a second interview via phone tomorrow morning. Is there anything I should particularly ask about or they're particularly going to ask me?.

I don't know why but I am a little bit nervous but I'm confident at the same time.


r/CricketWireless • • 7d ago

Cricket refused to unlock my phone in 6 months

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3 Upvotes

Hello. Ive bought an iPhone 16e ,June this year,but activated July 11. Before activation Ive asked support via chat about unlocking policy and was assured by person named Martin that my device will be unlocked in 6 months. Yesterday I asked customer support again via chat how many days Ive left in that 6 mo period and I discovered that my phone uses new policy for 365 days active service before getting unlocked. Their support,including the Supervisor Ryan absolutely dont care what I was promised ,even I presenyed screenshots from my initial conversation and sent me away. Now Im stucked with locked phone for another 9 months,awful service and empty promises….


r/CricketWireless • • 9d ago

Trying to upgrade husband's phone

5 Upvotes

My husband has a flip phone and I'm upgrading him to a razr 2025 but the Cricket website wants me to sign him up for new service. How do I get around that?


r/CricketWireless • • 9d ago

offtopic Prepaid Debit Card

0 Upvotes

I was gifted a prepaid debit card, Does anyone know if I can order a phone off the website with it?


r/CricketWireless • • 9d ago

Has anybody on here officially got their phone locked in 6 months. If purchase it before the change?

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1 Upvotes

On the website it shows 6 months of purchased before July 1st. Someone on here claim to be a sales person from cricket and said it defaults back to one year if it's activated right now


r/CricketWireless • • 10d ago

Plans No 5g

0 Upvotes

I just bought the galaxy s26 FE switched from visible got the 60 dollar plan activated in store and I'm in a 5g area and I only have lte why the device is 5g capable im mad very mad I checked the debug info and it says NR RESTRICTED (5g) did they not provision my line for 5g im mad help.support is giving me the run around saying it's not a cricket device but I literally bought it in the cricket store activated and left.then a 2nd support ticket guys says it's not 5g capable but it is.