I love chick fil a, and one of the weird things that I love most at chick fil a is their jalapeño salsa. It normally comes with the burrito and breakfast bowl, but I like to order it with any and all breakfast items.

This is the ONE thing that they can never seem to get right. I have basically never received an incorrect order. My sauces are always right, no matter how many I order, with the exception of salsa. I order it everytime I get breakfast, and basically every single time, it doesn’t end up in the bag, despite it always being on the ticket.

Is there a particular reason for this? Is it often stored in an inconvenient location? Are employees encouraged to skip it if it’s on a ticket that isn’t a burrito or bowl? Or do the locations near me just personally suck at reading salsa?

What do you guys think of the chicken strip size here? Two of them are kind of small. Wondering if I should say something vs let it go. Employee feedback in particular is appreciated

Ran across this scarf in a thrift store today. Can't find any info about it online anywhere. Anyone recognize it? Know when it was available or if it was a team member item?

So our local area, isn’t exactly great pay wise compared to other fast food options, it’s about the exact same, however we are getting two more chains soon that are hiring at almost $3/hr more. Is CFA known to try to compete with that or are we just about to lose a bunch of staff?

I’m a big fan of them and will be sad when they are swapped out for the next seasonal items 😂

I placed a mobile order for a bag of ice, three drinks, 2 cookies, 2 brownies, and 4 ice dreams. They brought out the ice in a large bag and a cup holder with the drinks and ice dreams stacked in there. Didn’t realize until later that I never got the bag with the desserts (and straws). The app won’t let me claim it (I guess it’s too many at one time?), it says to contact the restaurant but it’s been a few hours and they are closed.

Is there anything I can do?

I go to this location 1-2x week, am signature status with lifetime points of 57k. I also currently have 18k unused points just sitting there 🙃

Yum got three ranches

I got the job as a team member not FOH or BOH just a team member. And I was wondering what will that look like for me I know every location is different but I would like a perspective on what it could look like.

Do they ever expire?

Enjoy a nice early dinner dinning in at Chick Fil A, super clean and awesome service using the QR table system. While eating I notice how much disposable dinnerware trash I created. For to go, I complete understand disposables are necessary. But for dinning in, is there a way for ChickFilA to use more reusable dinnerware? For example, my kale salad could be served in a reusable bowl or provide usable utensils as an option. Just a thought while I delightfully enjoyed my Spicy Chicken waffle sandwich, if you haven’t try one, do go to try one.

If someone asked that their Mac was extra burnt on top? Is that even feasible? Don’t wanna come across as a Karen, but man, the burn is my fav part.

Thoughts?

Shouldn't it be the other way around as far as points per piece?

The girls wanted to be chic-fil-a drive thru workers for Halloween softball tournament. The headsets were the chef’s kiss. After the game, instead of saying, “good game” while doing hi-5’s they said, “my pleasure”.

Got two side orders of hash browns this morning and each had only 7 pieces.

Edit: Thanks to those who suggested leaving customer feedback. I did that and received a free hash browns side as well as another choice of side.

The fast food industry has spent decades trying to make ordering a burger faster. Digital menus, mobile apps, self-service kiosks—you name it. Now, artificial intelligence wants a turn at the drive-thru speaker. But at Chick-fil-A, the familiar “my pleasure” still needs to come from a human.

While McDonald’s is testing AI-powered voice ordering at its drive-thrus, Chick-fil-A CEO Andrew Cathy says his restaurants won’t follow suit. The chicken chain isn’t rejecting AI altogether, but it believes some parts of the fast food experience are better left to humans, even if technology could make them more efficient.

McDonald’s is also defending a different kind of algorithm in court. A new lawsuit alleges its pricing-recommendation system helped coordinate higher menu prices—a claim the company denies. The two technologies are separate, but both put a spotlight on how much control restaurants are willing to hand over to AI—and how much responsibility remains with the people using it.

Chick-fil-A calls its approach to technology “human plus.” The company is exploring AI behind the scenes but won’t use it to replace drive-thru order-takers, Cathy told CNBC. 

“We’re not gonna substitute that interaction with technology, because we feel like that hospitality is so important to create that warm environment for consumers,” he said.

Read more [paywall removed for Redditors]: https://www.fortune.com/2026/10/09/chick-fil-a-mcdonalds-ai-drive-thru-ordering-pricing-lawsuit/?utm_source=reddit/

Ever had chick-fil-a burger, pizza, or wings?

is this real? and what are yalls thoughts? idk i love cfa sauce but i feel like this would be gross lol

Mild pet peeve...they fill the bags up so you can't close them and the fries are cold by the time I get home. Also, stop with the drink trays!

Why & when did they start the up charges for delivery compared to drive thru pickup? They are already going to charge you for a delivery fee. 😤😡🤬 The first picture is for drive thru & the other picture is for delivery.

I recently started working at Chick-fil-A, and I’ve had about four training shifts so far. I’d really like to become friends with some of my coworkers, not just people I talk to while we’re working.

I’m naturally pretty quiet around new people and I feel like it causes me to put myself in a box. I think I’m kind and can be helpful, and I can be funny once I get comfortable, but I worry that people might see me as boring or overly innocent because I don’t talk much yet.

Closing shifts seem to be when I feel most comfortable because things can be more relaxed. I’ve thought about casually asking if anyone wants to grab food after we close, but I’m nervous that everyone will go quiet or say no.

I’m looking for insight on how you guys made friends with your coworkers from the start and what are some small things I can do to start?

I’d especially appreciate advice from people who were quiet or shy when they first started.