r/CeX • u/Crackajock • 6h ago
Discussion Drop and go?
Hi guys. Got a question, hopefully for a current or former employee.
I took a DVD (Gorillaz Phase 2) in to sell, along with a couple of blu-rays.
Assistant told me "we're not accepting that one anymore unfortunately, Phase 1 yes, but not 2".
When i got home I checked the app & found they were still selling it, and still offering to buy it. I can sell it to them through Drop And Go, which I've never used before but I'm planning to do.
Thing is, I'll be dropping it at the same store that knocked it back initially.
Does anyone have experience of something similar?
Can the store refuse to take it, even if it's already been 'agreed' in the app?
I'd really appreciate some input on this, particularly from those with experience, rather than pure conjecture.
Thank you 🙏