r/AskUK • u/babypinksunrise • 3m ago
Serious Answers Only What is a way of returning my lost phone from Germany to UK?
Hi everyone! I’m hoping someone can give me some advice on the best way to arrange this.
I lost my iPhone in Germany, and thankfully, a lovely older lady has found it and agreed to help get it back to me.
I’d like to arrange and pay for a courier to collect the phone directly from her home / drop off centre in Germany and deliver it to me in the UK.
The phone is just a used iPhone, with no original box or accessories. Ideally, I want to make the process as easy as possible for the lady, I’d prefer her not to have to print shipping labels, fill out customs forms or pay for anything herself.
My questions are:
- Which courier would be best for sending a used iPhone from Germany to the UK?
- Is there a service that allows me to book and pay online, arrange home collection, and have the courier bring the shipping label?
- How do the customs declaration and any required paperwork work for returning a lost phone to its owner, rather than selling or gifting it?
- Are there any restrictions on shipping a phone with its lithium-ion battery installed?
- Is there anything I should know about potential UK customs charges, given that my brother originally bought the phone in the UK?
Thanks so much for any advice!