r/AgingParents • u/kitkat272 • 22m ago
Vent From two home nursing services to none?!?
My mother got out of 5 weeks at an snf about a month and a half ago, after discharge she had a nurse and pt visiting her. I never met them because I I work during the the day but I encouraged my brother to be around for the visits so her could talk to them about any issues. I did notice that the nursing service was different than the one she usually has, let me call them A. I basically heard nothing from them except when was being discharged from PT a couple of weeks later. I had really big concerns about my mother's cleanliness so I started arranging for a health aide to help her clean herself.
While in the process of of arranging that she had another fall. It was kind of a small fall and she did not want to go to the hospital but the paramendics insisted so she went and spent a night on a stretcher in an er hallway. They did not even admit her but they said they would let her out with nursing. They called me and asked if she had nurses she already used, I told them A since getting out of the rehab but that I felt she might have already been discharged by them.
She was sent home from the hospital by ambulance and put right in her bed where she wanted to stay. The next morning a nurse from he hospital (their agency so B) came and was shocked at the state of my mother and she really got the ball rolling on getting us help taking care of her, I feel awful but my family is just not cut out for caregiving and my mom is constantly in extreme pain and stubborn so she refuses efforts we make to help her. Within a week they had home aides and social workers scheduled. I even cancelled the ones I was setting up.
My mom was getting tons of visits in the last couple of weeks. So many that it started to upset my dad who would get frustrated and short with them on the phone and he would try and get them to call me but hardly anyone called me even though they all had my number. Sometimes my mom would refuse them but she was really pleased with the aide who came to shower. I felt like finally something was getting better and my mom was getting some help.
Then on Friday it all ended. Someone from B called and said they were immediately cutting off all the services they had set up because they found out she had another nursing service. She talked to to my father and ofc again did not call me and ofc it was on a Friday. According to my father some nurse from another agency came in to the house. At first I had no idea what this could have meant but after thinking on it I realized maybe someone from A had come, maybe they had never discharged mother. When I got home I found paper work from A about discharging her on Tuesday.
There are ways fight the discharge from A but I don't want to, for weeks they seemed to do nothing, I didn't even know they were still coming and seeing her. I'm so frustrated I don't even know where to start with anything, I would really just like the services B promised to just come back.