I have a Samsung S20 FE, my employer's sign in page will no longer load in both Outlook and Teams. 

-I've uninstalled and reinstalled both Outlook and Teams, clearing data and cache.  

-I've tried rolling back Android System Webview app, updating the Android System Webview app, and using a different version of the System Webview apps (like Canary).

-I've changed the Private DNS setting in my phone from auto to off.

My work account is an Office 365 account. These were the fixes I found and tried multiple times with no luck. Any help is appreciated, thank guy.

I am having the hardest time removing the Copilot icon from my Office apps. It's especially annoying in Excel.

Previously, I was able to get rid of it by going into Excel settings and removing it from the ribbon, but that option no longer exists, and now it's back! I can move it from the ribbon to an icon in the lower right, and I can even dock it to the side to get it out of the way, which would be okay if it stayed docked. But it doesn't stay docked and I have to re-dock it every time I open Excel.

I deleted the Copilot app from my computer, and I went to Account > Account Privacy > Manage Settings and unchecked the box that turns on optional experiences.

I'm also the admin of my Microsoft business account, and I went into copilot settings in the admin settings and disabled the "pin copilot search to MS 365 Apps" option. I restarted my computer after that to see if that would help, and it did not.

Please tell me there is some way to get rid of that stupid intrusive Copilot logo so I don't have to look at it and it doesn't get it the way. Thank you!

Hi everyone,

We recently discovered an issue with our Intune Autopilot deployment.

We have Microsoft 365 E3 licenses, so our devices should be running Microsoft 365 Apps for Enterprise (O365ProPlusRetail).

Unfortunately, someone mistakenly configured our Autopilot deployment to install Microsoft 365 Apps for Business (O365BusinessRetail) instead.

As a result, we now have two scenarios across our environment:

• Devices with only O365BusinessRetail installed.
• Devices showing both O365BusinessRetail and O365ProPlusRetail in their Click-to-Run configuration.

I'm looking for advice and real-world experience on the best way to fix this.

1. Migrating from Business to Enterprise

Is there a supported way to switch from O365BusinessRetail to O365ProPlusRetail without completely uninstalling and reinstalling Office?

Could we simply deploy a new ODT configuration XML through Intune to change the product ID while keeping the existing installation?

Ideally, we'd like to make this change as silently and transparently as possible, without disrupting users or forcing them to close their Office applications.

2. Devices with both products installed

What's the safest way to remove O365BusinessRetail while keeping O365ProPlusRetail?

Has anyone successfully handled this using ODT or Intune Remediations?

3. Impact of running Business with E3 licenses

How problematic is it to have Microsoft 365 Apps for Business installed on devices where users have Microsoft 365 E3 licenses?

Apart from potentially missing Enterprise-specific features, are there any licensing, activation, security, or management implications?

Our main priority is to fix this across our existing devices with minimal user impact.

I'd really appreciate any recommendations, scripts, ODT XML examples, or lessons learned from anyone who has dealt with a similar situation.

Thanks!

Hi everyone,

We’re troubleshooting Outlook issues affecting multiple employees. Our main problem is with Classic Outlook, and New Outlook is also having attachment issues.

Classic Outlook

• Text-only emails send successfully.
• Emails with attachments remain in the Outbox and are not sent.

New Outlook for Windows

• Attaching a file intermittently fails, even with small files.
• Error: “The following files couldn't be attached: [filename]. Please try again later.”
• Sending and receiving emails without attachments generally works.

What we’ve checked

• The same files attach successfully in Outlook on the web.
• Switching between corporate and external Wi-Fi makes no difference.
• Repairing/resetting New Outlook and clearing its app data did not resolve it.
• A factory-reset PC without corporate security software works, although other differences between PCs have not yet been ruled out.
• Some users work normally while others fail, even with exactly the same versions:
  • Outlook: 1.2026.1001.200
  • Client: 20261002003.17
  • WebView2: 155.0.4283.45

Our DLP vendor reports no known update-related issue, but we haven’t confirmed or ruled out a security software interaction.

For context, we use two company email domains: one provided by HQ and one purchased by the regional office. This does not necessarily mean they share the same mail infrastructure; we’re still separating the findings by account/domain.

Colleagues in other offices have reported similar problems around October 14. We’re contacting Microsoft support and using web Outlook as a temporary workaround.

Has anyone recently experienced this combination of symptoms? If you found the cause, which diagnostic logs or specific component helped identify it?

Thanks!

Hi everyone,

I'm experiencing some issues with shared files in my personal OneDrive and was wondering if anyone has encountered a similar problem or knows how to fix it.

Here's the situation: I've shared several Excel files with a friend. Whenever I share a file, she receives an email with a link that allows her to open and edit it without any problems.

However, despite the sharing process being successful, the files don't appear in her **“Shared” or “Shared with you” section**, either on the OneDrive website or in the OneDrive folder on her Windows 11 PC.

The only way she can access the files is by going back to the original sharing emails and clicking the links each time.

I've already checked the permissions, and both read and write access are correctly configured. However, I haven't been able to find a way to make the files appear directly in her OneDrive or have them synced to her PC.

Does anyone have any suggestions or know how to resolve this issue?

Thanks in advance for your help!

Hello everyone,

I'm working in IT Support in a corporate environment, and we're experiencing recurring Excel saving issues affecting multiple users.

Environment:

Microsoft Excel: Excel 2016 (desktop application).

File storage: Shared folders and files accessed through SharePoint or OneDrive.

Scope: Multiple users are affected intermittently. The issue does not occur for everyone at the same time.

Problem description:

When users open and edit Excel workbooks stored in shared locations, Excel displays the following warning:

"UPLOAD FAILED – You need to sign in to upload your changes to this location."

A Microsoft sign-in window also appears with messages such as:

"We couldn't find an account with that email address or phone number."

"There was a network problem. Please try again later."

These errors prevent users from reliably saving their changes to the original shared files.

We've noticed that these incidents have become increasingly frequent, resulting in more IT support tickets related to Excel saving problems.

Questions:

What could cause these recurring upload and authentication errors in Excel 2016 when working with SharePoint or OneDrive?

Could this be related to cached credentials, Office authentication, OneDrive synchronization, or Microsoft 365 configuration?

Since multiple users are affected intermittently, could this indicate an issue with the shared environment rather than individual computers?

What troubleshooting steps would you recommend to identify the root cause?

Are there any known compatibility issues between Excel 2016 and modern SharePoint/OneDrive authentication mechanisms that could explain this behavior?

We want to identify the root cause rather than repeatedly applying workarounds to individual computers.

Thank you for your help.

Microsoft's web page about Office for Mac updates says I need Sonoma. I already have Sonoma (14.8.7). When I'm in an Office app and I go to: Help, Check for Updates, and display the list, it says everything is already updated!! So why do I get the following message whenever I open Word, Excel, etc.: "Office Update: Your operating system needs to be updated to receive Office for Mac Updates"??? This just started happening today. (I use Word and Excel every day.)

These are my versions:

• Microsoft AutoUpdate 4.85
• Microsoft Excel 16.114
• Microsoft OneNote 16.114
• Microsoft Outlook 16.114
• Microsoft PowerPoint 16.114
• Microsoft Word 16.114
• OneDrive 26173.0906

I'm trying to log into Microsoft Teams for an upcoming job interview.

It goes something like this:

• put my email in, it says "we couldn't find an account with that username", prompts me to make a new account

• it says "looks like you have an account" and that it's a recovery method for an existing account

• it says to "recover username", then says "no account matches the info you provided"

Rinse and repeat.

What's the best option here, start fresh with a new email?

If your business is still using the same Microsoft 365 licenses it purchased years ago, there's a chance you're spending more than you need to. A lot of companies automatically renew their E1 or E3 licenses without reviewing whether every employee actually needs those plans.

Depending on your organization's requirements, switching certain users to Microsoft 365 Business Basic or Business Premium could potentially lower licensing costs without sacrificing the features they actually use.

For example:

E1 vs. Business Basic: Could some users get what they need from a lower-cost Business plan?

E3 vs. Business Premium: Are you paying for Enterprise capabilities your organization doesn't actually use?

Mixed licensing: Does every employee really need the same license, or could you save money by matching plans to different roles?

Obviously, the plans aren't interchangeable. There are differences in security, compliance, desktop apps, device management, and user limits. But it does make me wonder how many companies regularly review their licenses instead of just renewing the same plans every year. For anyone managing Microsoft 365 environments:

• Have you moved users from Enterprise plans to Business plans to reduce costs?
• Are there specific E3 features that make it worth keeping over Business Premium?
• How often are you actually auditing license usage?

We put together a breakdown of these four plans, where businesses might be overspending, and what to consider before switching: https://www.ryantechinc.com/blog/office-365-e1-vs-business-basic-e3-vs-business-premium

Has anyone here audited their Microsoft 365 licenses recently and found opportunities to cut costs? Curious how much businesses are actually saving by optimizing their licenses.

I’m trying to share a Word document with teammates in the View Only setting. I’ll send it, then it somehow changes to allow Editing access. When I see who has access, it’ll say “Editing” next to their name. But when I click on the link permissions for that specific link, it’ll say “view only” next to their name. However, they can edit the document.

I’ve deleted all shared links, triple checked I’ve selected View Only, etc. and nothing seems to be working.

Is this a glitch or is there something I’m missing?

Throughout my career, I worked on several geographically dispersed teams spread across multiple continents. A recurring pattern I ran into was that regular team syncs almost always favored one primary office or time zone. As a result, the exact same folks in APAC or EMEA ended up taking calls at 6 AM or 11 PM week after week.
Microsoft’s workplace research highlights that after-hours meetings have steadily climbed, and meeting fatigue is a massive drain on team morale when the inconvenience falls entirely on one group.
To try to solve this, I built Global Meeting Scheduler, a lightweight Outlook add-in. Instead of keeping a recurring meeting pinned to one static time slot, it automatically rotates the meeting time across scheduled intervals. The goal is simple: share the time-zone burden fairly across the entire group rather than penalizing the same region every time.
I recently launched an open beta and would genuinely appreciate feedback from anyone managing or working within multi-region teams.
You can check it out or test the beta here: https://tzplanner-outlookaddin.mjfnet.com/
Curious how other distributed teams currently handle this—do you manually shift slots, rely strictly on async updates, or stick to a single compromise time?

Adding users to multiple Teams and channels can be a tedious task, so I decided to simplify it.

With my new app, you can:

• Sign in to your tenant
• Retrieve your Teams and channels
• Build a reusable list
• Add a user to the selected Teams and channels
• Edit and save the configuration as a JSON file for future use

Simple, reusable, and designed to make Teams administration easier.

mthorngaard/teams-membership-manager: Local web app for adding a Microsoft 365 user to a maintained list of Teams and channels.

What fucking genius decided to put a bar on the editor that hides the text you are typing behind it? Please Microsoft FIRE your developers and REPLACE THEM with Claude.

I'm trying to help a customer migrate about 80GB of data from one SharePoint site to another (well to a Microsoft Team, but same difference i suppose).

The catch is, we need to preserve file metadata, dates created etc.

I've used SPMT from network shares TO a sharepoint site, but it doesn't seem to offer site to site functionality. Everything I've googled seems to be inconclusive.

Anything out there that makes this simple?

Thanks