Edit: BTW there's loads more - someone has lost the plot

Do they give access to their named account to anybody??? I was just scrolling through reviews for a place I'll be attending, and found this among the first few reviews that appear at the very top (1-star one). Is there no moderation or concern by the practice to have let this on for 10 months (and counting)??? Who can I contact to show them this abhorrent derogatory response?

A relative has a severe dental abscess. Appeared yesterday and got significantly worse overnight.

NHS 111 (N): "sorry there's no dentists available until tomorrow"

My relative (R): "So what can we do? They need antibiotics. Can we speak to a GP?"

N: "No, it's a dental issue, you need to speak to a dentist.".

R: "But you said there aren't any dentists available.'

N: "That's right"

R: "so...?"

N: "If you get really unwell, then go to A&E"

R: "it's clear that I need antibiotics, there must be some way for me to speak to someone qualified to prescribe antibiotics today".

N: "if you get really unwell you can get some at A&E"

Surely the sensible thing would be to give antibiotics BEFORE someone gets seriously ill?! It's clear they need them. Redness, swelling, lump, fever 38.5.

What a broken system.

I have been in the referral process for a PE corrective surgery. A previous surgeon mentioned a policy change in January 2027 that could make it easier for me to get the surgery. Does anyone know what this could be or how I could find out more easily, as I cannot easily contatc the surgeon as the referral has ended and I need to rerefer. This is not asking about the condition or advice itself, and apologies if I have worded poorly

Hey,

I recently had a cxl procedure and I really wanted to thank my nurses and the receptionist that looked after me. The more I think about it the more I think how professional and brilliant they all were and how they relaxed me.

How do I go about giving feedback so I know that it is actually passed on to the staff? I’ve also forgotten one of their names, I’m assuming there will be records of who saw me etc.

Do I go through pals? I would’ve thought if I did, they won’t even tell the ophthalmologists that looked after me, is there any better ways? Can I give sealed gifts also? I know there’s usually gift policies etc.

I’m going back on Wednesday so I’m gonna try get her name.

Thanks

It's not enought that I had to wait months, not it has been cancelled to wait another few months.

I don't understand why this country still clings on to the unaffordable and outdated idea of free healthcare for all. Why? Its not like health care is free in other European nations (comp France or Germany), so what makes poor Britain different. I'm not saying it should be like the US system or charged at cost prices, but I'd be happy to pay £20 for a GP visit and those that can afford it should too.

Clearly those who can't afford it should be given free healthcare, but those that can, should contribute something back into the system that would have to be reused by the system to make it better for all.

I appreciate it is a pandoras box and when you start saying £20 for a GP, it becomes 30 then 40, but something has to give as the problems are only going to get worse with our aging population. As someone who had their newborn child almost die due to NHS incompetence and has read of numerous other similar cases, something needs to change. No one I know working in the NHS says the system works, many are looking to leave so the status quo is not an option.

What am I missing?