It's not enought that I had to wait months, now it has been cancelled to wait another few months.

Hi all,

So 3ish years ago, my GP referred me to neuro at my local hospital. She never actually sent the referral, for some reason, and I didn't follow up properly because she told me it could take years as it was a Routine referral.

Then on 14/10, my optician also referred me to neuro, and told me I should have heard back about the first referral by now, so I followed up. This is how I found out it was never sent. My new GP then made another referral for me, on 16/10, which she said she expedited and marked on her end as urgent, and she advised me that I should be booked in and sorted out ASAP because it's essentially a 3 year old referral for a brain scan. She also said to check with the neuro team if I hadn't heard by Monday lunch as she ideally wants me seen within 2 weeks (I know this is not necessarily going to happen, but just to convey how urgent my GP was about it).

So I email today, ask if they got the referral, ask if the GP was able to expedite it, because I can't see anything on my NHS app. I get a reply saying that the one person able to triage for neuro is on leave until 11/11. There is no one else available to triage me. I will have to wait on this person to get back from leave, and then they will decide if I'm urgent or not.

Is my only option to wait? Do I have any other recourse here?

Edit: BTW there's loads more - someone has lost the plot

Do they give access to their named account to anybody??? I was just scrolling through reviews for a place I'll be attending, and found this among the first few reviews that appear at the very top (1-star one). Is there no moderation or concern by the practice to have let this on for 10 months (and counting)??? Who can I contact to show them this abhorrent derogatory response?

I have monthly medications which were on my repeats previously. However, Ive changed my NHS number recently so all my prescriptions had to be re-put on last month.

I have two medications on there which are repeats (methotrexate and folic acid), but all my other ones are not repeat ones (like eczema creams, Elocon, Elidel, Fexofenadine, etc).

Am I meant to contact the pharmacist every time I need them? Or do I need to contact my GP practice to ask them to put them all on repeat prescriptions?