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Hey everyone, I wanted to share my recent experience with a PG associated/tied-up with Lloyd Law College regarding a refund scam/runaround, and hopefully get some advice on how to handle this.
What Happened
I recently joined Lloyd Law College, but due to the environment not being to my liking and some personal reasons, I had to leave.
I stayed at a PG that has an official tie-up with the college. Their standard policy states that they keep the money if a person leaves within a week. I left after just 3 days.
When I was checking out, the warden explicitly promised me that I would receive a full refund within 30 days. Trusting their word, I left.
The Runaround & Ghosting
**\ Day 30: When I reached out after 30 days, they acted completely unaware of the situation.*
**\ The Delay: Their "refund team" kept stalling. Up until September 29th, I was strung along and led to believe I was getting my full refund.*
**\ The Suspicion: Around the 72nd day, I realized something was wrong because I still hadn't received my money. I tried calling multiple times, but they ignored my calls and emails went unanswered.*
The Confrontation
I finally managed to reach someone on their main helpline. When I demanded answers, she claimed, "We have incurred a loss, we will not refund you," and tried to intimidate me.
I didn't get intimidated; I got frustrated and started speaking in Hindi. She immediately tried to shut me down, saying I was "misbehaving" and threatening to disconnect the call. I pointed out that speaking Hindi isn't misbehaving, and she eventually backed down on that front.
When she denied that any staff member had promised me a refund, I told her I had proof. She then suggested a 3-way conference call with the employees who made the promise. I told her I wasn't interested in a conference call and offered to send the screenshots directly.
The Current Status
After I sent the screenshots proving the promise was made, she changed her tune. Now she claims that "because you have an NOC (No Objection Certificate), I will reduce a month's notice period and refund the remaining amount."
My Questions / Warning
**\ Has anyone else faced this kind of harassment from PG accommodations tied to Greater Noida colleges?*
**\ Even with the NOC deduction they are trying to pull now, can they legally withhold money when I stayed for only 3 days and was explicitly promised a full refund by their warden and staff managing refunds.*
Any advice on how to legally push back and get my full money back would be appreciated. Stay safe out there!