We just moved in and we have an ecobee. I tried setting the temps but my AC temp won’t go lower than my heating. So rn it says AC 69 and Heating is 64.

How do I flip them?

Hi there,unfortunately had to have our upstairs Heat pump replaced prematurely due to some
Installation issues with the last unit. In the Process our Ecobee 3 died so the HVAC company installed an Ecobee Lite.

Heat Pump Info
RUUD 2 stage Endeavor system with electric aux heat.

2 issues with the Ecobee, equipment setup picture included below.

1)it is reporting the system as a single stage heat pump. I figured out this one. I only have 5 wires at the Condenser unit so have the company coming back out to run new wiring.

2) Ecobee is showing Aux Furnace. We do not have an aux furnace, instead we have an electric aux heat strip. Is fixing this as simple as reconfiguring equipment and then selecting electric aux heat vice aux furnace? Does it matter?

Thanks!