r/apple • u/Sea-Yogurtt • 11h ago
r/applehelp • u/God-Mode-1998 • 1h ago
Unsolved Anyone explain what is this? 🪫
Iphone 17 Base model with 100% battery health recently i checked the battery usage it’s showing settings are consume 8% battery health what the heck!🪫😩
r/applehelp • u/centeno97 • 3m ago
Unsolved Apple store potential payment issue on pre-order
Would anyone happen to know if Apple allows you to update your payment information if their initial attempt to charge the card on file is declined? Or do they automatically cancel the order?
This is a pre-order and I unfortunately lost the card I used for payment and had to freeze the card. The order is currently in the processing stage on Apple's end and set for pick up so they most likely won't attempt to charge the card on file till next week.
From my research and what I've gathered regarding this situation, Apple does give the option to update the payment and supposedly give 7 days to do so but they do not publicly state any of this, so if anyone else has a similar experience I would appreciate any insight.
Thank you
r/applehelp • u/Ratherhumanbeings • 1h ago
Unsolved iPhone 18 Pro Max Speaker Issue
Hi all, I just got an iPhone 18 Pro Max a week or so ago. Everything is working perfectly until I tried to play music on speaker. Somehow, when playing music above 60% the sound coming the top speaker (earpiece) starts to break apart and sounds really muffed. It’s almost sound like those $10 speakers you get on some random stands on the street. This is definitely not what I expected from Apple and their iPhone line. I tried to test different song like Dog Days Are Over and Sunroof, and everything is fine other than top speaker. Before 18 PM, I am a 15 PM user and my old phone definitely does not have this problem. I also went to the Apple Store in my region the other day and pick up a random display model to test it and it also sounds really bad with the top speaker. I still have a few days left within my 14 days exchange period I just wondering should I even bother to exchange it because I also read online that it might be a software issue ? Not sure if anyone else having the same issue or not and if you guys have any solutions ? Thanks !
r/applehelp • u/supirimalli86 • 1h ago
Unsolved What’s going on with my phone?
I currently own an iPhone 16 pro for more than a year now (march 2025) and I noticed something strange. While I was going to my room, I have noticed my iPhone is not working (like a black screen and unresponsive). I tried touching the screens and pressing the power button and it was not working. Then I plugged in my charger and after a while the apple logo shows up (boot animation). It cannot be due to low power since I already have 40% in my phone. Is there any reason why? First time I experienced something like this.
r/applehelp • u/LarsErikOsterud • 12h ago
Unsolved iTunes login fails ("Verification failed. An error occured connection to Apple-ID server") on Windows 10
r/applehelp • u/Usual_Phrase1988 • 2h ago
iOS I noticed a major issue on my iPhone 18 Pro Max’s face ID
r/applehelp • u/Middle_Register_6742 • 2h ago
Unsolved My Macbook apps date system have been set to M/D/Y instead of D/M/Y
For some reason, my MacBook's apps are all set to Month / Day / Year, instead of the usual Day / Month / Year for my region. My MacBook is fully up to date, language and date preferences set to Australia, and everything else has been set to my region. Yet for some reason, every app displays the M/D/Y system regardless of my MacBook system preferences being set to Australia and has been since its first purchase.
Fully updated (macOS 27 Golden Gate 27.0.1), done several restarts, even did safe boot/safe mode. No VPNs attached, Virus & malware tests have come back with nothing. Really need some help, can anyone assist?
r/applehelp • u/harshspams • 3h ago
Unsolved Apple charged me ₹999 for a Meetup subscription, but the payment isn’t showing in my Apple Purchase History. How do I get a refund?
r/applehelp • u/__giselle • 3h ago
Unsolved Blue dots on camera
I bought an Iphone 17 on apple store in NY in june this year and came back to Brazil with it. Now, 3/4 months later I noticed a few blue dots appearing on my camera. Does anyone have a clue what is this? There is no scratch on the camera itself. Does Apple warranty covers it?
r/applehelp • u/ConsequenceCareful72 • 4h ago
Unsolved I need solution for this
galleryPassword doesn’t work
Recover account doesn’t work
r/applehelp • u/louinx • 4h ago
Unsolved iCloud for Windows 15.10 on Windows 11 26H2 (build 26300): “Verify your Apple Account” always fails — APSDaemon never gets a push token
r/applehelp • u/AdditionalSeaweed105 • 4h ago
Unsolved iPhone contacts disappeared after synchronization with iPad. Is WhatsApp the culprit?
My friend lost some of her contacts after iPad and iPhone synchronization. Is there a way to restore them?
My friend's iPad was not synching with iPhone. IT-professional fixed it, but at the same time some of her contacts suddenly disappeared. With all information that she needs most: kids' names, birthdays, important stuff.
I tried looking into it and followed every step Chat GPT told me to. All access switches are on (iCloud, google). I tried the magical "turn it off and turn it back on" to no avail.
The only pattern I see is that the lost contacts are mostly entered 0-4 years ago. And most of them are also a WhatsApp contact.
- If I look up by number in iPhone contacts - I find the person's name. If I click on it it shows me the name but no contact information, no phone number. iPhone doesn't show where they pull this profile from.
- If I save as a new contact, it picks up the WhatsApp, but the weird #1 remains.
Is there an easy way to fix this or do we have to bite the bullet and reinstate all lost contacts manually? Are the contact notes lost forever? Help, please!
r/apple • u/MortgageSwimming1983 • 10h ago
iPhone Verizon Will Charge $10 a Month for iPhone Handoff
r/applehelp • u/yellowlikecleo • 11h ago
Solved How do I unmask?
I masked an app but idk how to unmask it 😔
r/applehelp • u/d-man031 • 11h ago
iOS Camera Lagging Issue w/ iPhone 17 Pro Max
hey guys, I just wanted to ask if anyone else has been having an issue with their camera. I have an iPhone 17 Pro Max, and recently I’ve noticed that it freezes when I’m either using the .5 lens or the Macro lens!!
i’m genuinely unsure if it is an issue with the hardware, r just a bug. please let me know if you’re also having the same issue!!
PS!! :
I am on iOS 27.0.1
r/applehelp • u/resorttoglittering • 13h ago
Unsolved iphone 14 back camera won’t focus
i’ve had the iphone 14 for a little over half a year now and i’ve never had any problems until recently for some reason my back camera seems unable to focus unless it’s something very close to the camera
r/apple • u/favicondotico • 14h ago
iPhone Apple's $79 iPhone Duo Case Sticks On With Adhesive
r/applehelp • u/Phatemeow • 9h ago
Unsolved Locked apple account, can't use Mac
I bought my first MacBook on Tuesday. I made a new Gmail account and an Apple account with than Gmail. Then my Apple account got locked immediately after logging in the MacBook
On Wednesday, the Apple account got approved and I tried loggin in and couldn't and it said to request access again so I did and the same thing happened
So I called the Apple customer service and after talking to them for 45mins, they had no clue whatsoever lol
So I made another Gmail and signed in using that and the same thing happened again and I'm locked and asked for access
So now I can't access like half of the Macbook because of the locked and disabled Apple account and I've been searching reddit, youtube, called customer service, asked chatgpt I'm desperate and don't know what to do
r/apple • u/CellProfessional452 • 22h ago
iPhone iPhone Duo pre-orders now backordered to next year
r/applehelp • u/OmgJosh925 • 15h ago
Mac Separate Apple ID for MacBook?
I just got a MacBook Pro and I don’t want to link it to my iPhone. The problem is when I try to create a new iCloud account with a different email address it won’t let me create it, I’m assuming because the phone number verification is already in use with my phone’s iCloud.
Is there any solution for this? I tried creating an iCloud email as well as using a new gmail email and I can’t think of any other way to do this besides getting another phone number
r/applehelp • u/Opening-Figure-7324 • 10h ago
Mac Mac OS 8.6 boots from CD but freezes after a few minutes, HDD detected but won’t mount?
galleryr/applehelp • u/zafinkk • 7h ago
iOS Unable to create Shared Album on iOS.
This error comes up whenever I try to create a temporary shared album. Please give me a fix.
-iPhone 15 Pro, iOS 27.0.1