Started today, no recent config changes.

I'm Primary. Some cameras are set to Record events with vehicles. None are set to Notify.

Cameras shared with User2. Suddenly, User2's phone starts blowing up with alerts. Every time a car drives past, there's a "Complete Motion" notification. All. Day. Long.

My phone, meanwhile, is behaving. No alerts for vehicles, only people (as configured). Vehicles show up in timeline, as expected.

No option on 2's phone to change notification settings on cameras, only all-or-nothing for the whole app. Uninstall/reinstall (latest official iOS) changes nothing.

Hey Wyze or anyone,

Are the Wyze cam/app going to work on Apple HomeView?

Today we are releasing a new firmware for the Wyze Cam Pan v4. This will roll out gradually, so you may not see it immediately.

Wyze Cam Pan v4

Version: 4.70.7.4408

What’s New:

• Improved Motion Tracking stability and camera positioning after tracking.
• Improved Timelapse download speed and reliability.
• Improved Detection Zone accuracy.
• Improved detection box display.
• Improved Wi-Fi reconnection speed when switching networks.
• Fixed an issue with Timelapse scheduling in certain time zones.

Hello -

I'm trying to install a Floodlight Ver1 that I've had for a few years.
I've got it powered in the house, so I can test/setup.
Power it on, and lights come on for a period, then shut off.
I cannot get ANY response from the camera. I don't see any lights, and when I press the Setup button (both brief, and holding for 10-15 seconds) I don't hear any announcement.
Is the camera dead out of the box? Maybe I need to do a factory reset?
Thanks in advance for your help.

Is the AI still in the testing phases? My cats frequently trigger alerts as people.

Have been using Wyze for years and recently getting only notifications (text) with no previews.

Using an unlimited subscription. This seemed to start 3-4 days ago and has been intermittent.

Has anyone else seen this or know what causes it or how to fix it?

Versions:

• Android: 3.24.0.b1003

• iOS: 3.24.0(20)

  What’s new:

• Bug fixes

We have a small hotfix to release.

Wyze app 3.23 hotfix

Versions:

• Android: 3.23.2.1001
• iOS: 3.23.2.1

What’s new:

• Bug fixes

Can someone please help me identify what this sound is in my V3 camera. The camera is sitting on the window sill and it sounds like windshield wipers going on.

Seems like since the latest iOS and watchOS releases the thumbnail previews stopped working for my watch and my phone. I posted in a separate thread and Wyze suggested reinstalling the app.

That does fix the issue, but only for a few days. I’ve reinstalled the app 4-5 times now and it’s getting annoying. Every camera has the little tutorial I have to go through and the micro-sd cards aren’t being recognized anymore. I’d love for the app to just work the way it used to.

*edit: posted logs to Wyze: 2622269

I have a device that was part of a product test this past summer and when I tapped on the Wyze Test app to look at recent events, an error popped up saying “Wyze Test is No Longer Available.” I messaged support and the AI assistant said, “Since your device was part of a test group and is not officially supported for public use or setup at this time, you will not be able to set it up or access it through the current Wyze app. There is no available method to add unsupported test devices to the official Wyze app.” I use this device everyday…and now it’s useless? :(

Honestly just frustrated at this point. 2 out of my 7 cameras won’t recognize the MicroSD cards anymore. I’ve done everything including trying them in other cams - and they work on those. Can’t contact the company for some reason. Can’t find an email to email them. I wanted to get a floodlight cam but now I’m just debating if I should find another camera system. Anyone had this issue ?

It’s taking my mutiple floodlight v2’s seven seconds to come into focus and show a clear picture. This just recently started happening and the app is up to date and so is all the cameras firmware.

I sit there and have to wait forever it seems to get a clear picture. Is this happening to anyone else?

Its so frustrating.

My Wyze Cam V3 is a few years old. I wanted to relocate it somewhere else in my home, so I unplugged it and plugged it back in in another room moments later, using the same cable and adapter. To my surprise, nothing happened.

When I plug it in, I hear the typical click and a faint noise from inside the camera, which makes me think it’s still functional (I think). However, nothing happens in the app. I followed the hard reset instructions, including removing the SD card, but still had no luck. There are no indicator lights or any other signs of activity. I even fully formatted the 32 GB microSD card to FAT32 and loaded the firmware provided on the website onto it to try flashing the camera, but holding the reset button still did nothing.

I have four other Wyze cameras (V4s and a V2 Pan) and tried using their power adapters and cables as well, but the same thing happened. The camera has also been removed from the app. There are no indicator lights and no “Ready to connect” voice prompt when I plug it back in.

I’m assuming the camera is bricked or stuck in a boot loop, as I’ve just spent a few hours trying to troubleshoot this with no success.

Why is this happening?

getting this issue again - when looking at an event and then leaving the app, the media player persists on the phone screen.

Also, sometimes when opening the app the app will load an event despite me not swiping on a notification for said event.

My app is up to date on iOS 18.6

Recently gotten into Wyze Cams and I'm starting to regret it. Do these cameras just constantly have issues? I've purchased 3 cameras and all 3 have given me some form of a issue within a month. The most recent is it showing I had 88% battery and then instantly went to 0% and is now stuck in a firmware update. I've already reset wi-fi, pulled SD card, plugged into wall power, deleted from the app etc. Flashing blue light. Doesn't reconnect, doesn't force reset, just blinks blue. Contacted support and they said, hey! Let's discuss this more in email! And I haven't heard anything since.

Today we are releasing a firmware update for Wyze Indoor Cam Pan, here are the release notes.

Version: 2.1.0.133

What’s New:

• Fixed setup failures caused by WPA3 compatibility issues with certain routers.
• Fixed setup failures with certain routers.
• Improved Bluetooth and Wi-Fi connection handling during setup.
• Fixed setup failures caused by delayed status synchronization.
• Fixed an issue that could cause occasional restarts when viewing through the web interface.

I have done everything multiple times over the past week, and nothing is working. I’m beyond frustrated. Open to suggestions on how to get it to connect to my internet.

Avoid and go with a different company. Terrible customer service.

Logged me out of my account on the app without my asking
Required a two-factor authentication code sent to an email I no longer have access to (I bought wyze in 2018, email is 8 years old)
I reached out to customer service to reset my password or switch my cameras to my new account, I sent photos of my cameras and verified my identity
They told me to kick rocks and gave me a $10 credit to the store to replace the two (2) cameras and base station ($80 value) which work completely fine, they just can't be used because they're tied to my old account.

In the year 2026, this company is unable to disconnect your cameras from your old account or reset your password when THEY force a logout, even if you verify your identity and provide proof of purchase. AVOID and go with a real customer service company. Not to mention they use AI for all their requests and you have to beg for a human.

There is a widget for the Bespoke Samsung fridge with the screen that has a smarthings preview of thermostats, cameras and ACs etc... for some reason Wyze is not showing up on their list or even when I manually scan. I would like to have my cameras have a preview widget on the fridge for when I just need to take a quick glance but it seems nothing is available.... so far on the list that have successfully worked is Ring, Arlo and Google Nest prodcuts but I believe Wyze is smartthings compatible so what gives?

Anyone have an idea on availability of the v4 in black. Looks like it’s been out of stock for some time.

Did they discontinue it?