I was asked to learn the CO so that I can do it once a week on the day that our main CO associate is out. I got to train and watch the whole process one time and I just had my first time alone in the CO. I am primarily backroom and don’t have experience with counting cash. It was a stressful first day and I took over 4 hours.
I kept not trusting myself, and recounting cash/coins. I also was heavily relying on notes that I took from my 1 day of training.
To be honest, I really wish I got a pay increase to do CO. If I was paid more I think I would feel better about this, but I just felt like I was too slow and overcomplicating things.
Anyone else struggled with the cash office??! And also, has anyone ever told management they aren’t comfortable working in the CO?