Hi All, I was wondering if anyone could help me please or maybe had a similar problem. I brought the ring intercom and hooked it up to my Fermax VDS System in my building. It's great, I can talk to people downstairs, open the lobby door however the signal to allow someone to press my floor without needing a fob in the elevator is not working so they can't use the elevator.

The current configuration is wires connecting to -, R and + and that's the only wires going into the intercom.

In addition to this there's a random black wire running up and wrapped around the contact where the key button strikes on my intercom that you press. I'm thinking this might be a wire to unlock the elevator? It seems like a really poor install if I'm honest by fermax.

Is there anywhere I can attach that black wire on the ring intercom to get it to enable the elevator? (If that's even what is it).

Any help would be appreciated. Happy to donate to your favourite charity or something for assistance :)

Cheers

Having had my indoor cameras for months, no issues ever with false notifications, but one night as im working overnight i get my living room notification of a new face, “heart sank that im getting robbed” but when i reviewed the footage, nothing. Maybe a loud noise caused it but i didnt hear anything, anyone have something similar?

Does anyone else click through four different settings pages just to find a feature?