​Hi @LogitechG team, my warranty ticket #17895371 for a defective G522 LIGHTSPEED was manually escalated to Tier 2 on Monday after an 80+ hour SLA breach, I everyday told them to escalate my case. Because international shipping restrictions block sending a replacement unit to the UAE, I am just waiting for the direct payout/reimbursement link to be issued. Could your team please flag this to regional support to push the email through today? Thanks! The, agents told me I'll get a call back in 7 hours at Monday, and then I waited till Tuesday they said 24-48 hours now it's Friday, more than 80+ hours. the agents also further said it might take a while, so please logitec i really love playing games I never expected the customer support to be this bad.

TLDR: I bought headset.

After only 3 months, the base station cracked. I tried to get help from Logitech — I had to open countless tickets because they have the worst support line I’ve ever dealt with. Ticket for proof: 17803712.

After a month of being ignored, with no feedback and no deadlines — just “we need more time” every week — I finally got a response: we agreed that it's problem from their side but they can’t help in any way and told me to go back to the shop.

Why am I so upset? I’d heard a lot of good things about Logitech support, and that was actually one of the main reasons I bought this tradeoff headset.

In comparison, Corsair has beautiful support(My previous headset was broken plastic parts). They gave me deadlines, replied with actual context, and — most importantly — actually provided support. Wow, logitech, do you believe that nowadays people need support, not to be ignored?

My feedback for this shi**y company:

1. Give people actual deadlines.
2. Don’t waste people’s time if your support can’t actually help.

As Linus said about Nvidia… you know

Does anyone need a broken headset? :)

Free model on Printables: https://www.printables.com/model/1867376-realistic-skull-shifter-knob-thrustmaster-th8s-log

A human skull from a real medical CT scan, turned into a shifter knob with a direct M8×1.25 thread for the RS H-Shifter. It screws straight onto the shaft, no adapter needed.

The RS version exists because a user on r/simracing asked for it. They printed it on a Bambu A1 at 0.08 mm and report a perfect fit on their RS H-Shifter. The images here are renders: I don't own the shifter myself.

Skull by nevitdilmen (NIH 3D, CC BY 4.0), scaled and adapted for FDM.

Feedback and photos of your prints are welcome !

I just want to say I was massively disappointed by the pro x 3 wireless headset. I have owned the pro x1, pro x2, and Astro A50 gen 5’s which are my present main use.

I’m not sure if I just received 2 defective models in a row or there’s an update that needs to be released.

My first headset from the start had really strange audio glitch’s. Music started sporadically sounding robotic or like a cellular call was cutting in and out.

Went to Best Buy exchanged it for a second model.

Got home. It worked AMAZING for about an hour. Then it too started to do the same exact glitch. It started off subtle then progressively got worse.

I tried plugging the dongle to the front of my pc. Back. And used an extender to put the dongle almost in front of me. They didn’t help. Uninstalled and reinstalled ghub. No difference.

Re-plugged my a50’s up. Those returned to running flawlessly again.

I’ve seen almost no reviews of this headset yet. But the ones I have seen shouted praises. I would agree they are amazing for the hour they worked properly.

After buying the G Pro X2 Superstrike and using it for a couple of days, I notice in every 15-40 minutes, my mouse cursor doing sudden motion of upward, I can see it when I played Valorant my character suddenly look up, and even during a gun fight it does it…

So anyone got a fix to this issue im having?

My previous mouse was the G502, but it felt way too heavy for me, so I switched to GPW 3th gen. I mainly use it for CS2 and work , and it’s been really comfortable for both.

how cool would it be if Logitech worked with gaming studios or maybe NVidia to have a native dev supported function wheel that can be bound to a button on the mouse to attach various in game functions to.
like opening various menus like inventory , missions, map, skill tree
maybe even game specific functions like squad commands in games where u have squad mates like mass effect R.I.P
mostly it would make more sense in feature heavy rpg games or maybe RTS games, its not useful for every genre but it would be awesome in the ones it could work with.

i understand there are apps like Radial wheel, but this app is not easy to make work with every game. plus it doesn't work in full screen mode in my experience

hey everyone, so recently i was gonna hop on a voice call with some of my friends and the microphone worked until it didnt after i muted and unmuted and it refused to work.
i cant talk into it, no one hears me but i still hear people, ive tried it on my ps5 too and same thing.
anyone know the cause? thank you!

Yet another post asking for it. I know I'm not the only one. I hate that the only option I have is to either buy cheap parts on AliExpress to keep zombifying my old one, or pay a ridiculous amount of money for a Naga V3 that I know will not feel the same.

Come on, guys... The G600 was loved. It was the top of its category. I can't believe Logitech just gave up on this front...

I bought my Logitech G Pro X Superlight 2 mouse last February this year and after 7 and a half months the middle button simple won't register anymore. I mostly play GunZ the Duel for reload bind and Dota 2 for camera movements

I never had any problem on my middle button before from my G305 mouse which lasted me 3 years (2022-2025)

This is the first time that I bought a flagship device, and my God was I super disappointed.

I already contacted Logitech support on their website and hope that a fix for the issue will be resolve ASAP

*Note: Yes $120 might be cheap for others but as a person living in a 3rd world country, this is a lot

I have a really stupid question, but when i put the mouse into wired mode, does the button on the bottom of the mouse have to be on?

Beamng on Logitech 29 for ps4

Guys so i wanna buy Beamng but i dont Wana buy another 300€ Logitech 29 while i already have one, the only problem that it's for ps4/3,will it work if i plug it in my ps5? i know Beamng is for Ps5 but I DON'T WANNA BUY ANOTHER ENTIRE STEERING WHEEL you feel me.

if it isn't possible, can you tell me other ways apart buying another steering wheel?

I've had my X3 Superstrike for about 2 weeks. Used it out of the box until the battery drained to around 20%.... charged to up to 80%-ish now a week later Its on 27% and won't charge. Plugged in via the cable and its not charging at all.

No light indicator on the mouse. Battery percentage not moving on GHub. GHub says its connected via cable but its just not charging at all.

Things i've tried:

Tried ALL the USB ports on my pc. Tried to cycle my PC power while the mouse is connected. Tried to turn the mouse on and off via the switch on the underside while its connected. Tried to restart GHub while the mouse is connected and disconnected. Tried to connect the mouse via cable to a work laptop, nothing.

Nothing is working. Anyone else had this issue? I don't know what to do,

EDIT: Tried more fixes

https://amzn.in/d/05X7cswq

found this so I'm thinking is there a headphone too which is good and requires no charging pod or by electricity and just work s or removable batteries

I searched but I mostly found bluetooth one do mention some links thnks or their names

Is it ok that my order status hasnt changed at all? I ordered the Logitech G29 from the official website two days ago, and its been stuck on "Verarbeitung (Processing) this whole time. Does it usually take this long to ship in Germany? or maybe its a bug idk? Im getting a bit worried because I've been looking forward to this wheel for so long.

Ive been out of pc gaming for more than a few years trying to get new pc setup and Razer apparently bricked my orbweaver chroma through synapse.

Still have my old g13 will it work lol ?

i had a logitech G Pro x superlight 2, randomly the scroll wheel stopped working so i filed a warranty claim and now that the replacement has shown up im having even more issues than before, the new mouse wont work wirelessly it says it needs a firmware update but when i go to update the install button is greyed out and not pressable, i contacted support and was told they would send me an email of troubleshooting steps instead of just using the chat feature. So now im sending an email, waiting 30 mins to an hour between each response. Is there a corporate email or someone you can contact about getting a refund instead of a replacement on the warranty, this experience has been pure hell and the "customer service" has somehow been worse

Hi,

I have a Powerplay 2 charge mat I bought second hand, and I'm not convinced it's working, but there's so little instructions for it, I'm resorting to just crowdsourcing my answer.

When I plug the Powerplay 2 mat into any charging source, the white LED flashes on and then back off for a split second.

I'm using a Superstrike mouse with the puck in it, but I've also tried this with a G502 X - nothing I do with the mat seems to encourage it to 'charge'. It just does nothing. No lights come on other than at the point of plugging the USB charger in. The mouse is at 75%.

How exactly do I tell if the mat is actually working?

Should the LED light up regardless of the charge status or presence of the puck?

I've tried different USB ports, standalone powered USB sockets, in hubs, out of hubs, etc. and either I'm missing something very obvious, or, there's a fault with my Powerplay 2 mat, and I don't really know what to do.

Thanks in advance if anyone can help!

Logitech's office brand has had a low profile 75% mechanical keyboard for a while. Is there a reason why 65-75% layouts haven't been brought over yet? Would love to see a brushed aluminum low profile keyboard offered in a size from 65% to 75%, and without the excess space seen on top of the G915. Something like Razer's Huntsman Low Profile design.

So i have a g321 gaming headset and its kinda doesn't charge. When i put it in the charger it goes to 1% and then stops. After that it will randomly show the led light but doesnt charge. The only way i can use it is if i plug it in while using then it will stay at 1%. If i unplug it instantly dies again.

I tried everything (i think) different cables, ports & reseting it.

Does someone else have this or does someone know how to fix it? I emailed the support but they only say the same thing.

I have two setups in the same room. One uses a Powerplay V1 with a Superstrike X3 (the mouse doesn't pair with it, but it does charge).

The other setup has a Powerplay V2 and a G903, which was previously paired to it.

Today, when I turned on the second setup, the G903 paired with my Powerplay V1 instead...

I had to turn off the Powerplay V1 so that the G903 could connect to the Powerplay V2...

How is this possible? Any ideas on how to fix it?

I am looking for a mouse, specifically one like logitech g600 or razer naga trinity, that has 12 side buttons, and is also compatible with ps5. I know some of these only operate with the software for them, but if there is any mouse, or method, that i can use to be able to access all 12 side buttons on ps5, please let me know.