I called a local locksmith (Charleston, SC) because I was having issues with my lock. He asked if I wanted to switch to a digital lock (I had already decided I wanted to do this after weeks of issues with my lock).
He told me he would help me with setup, downloaded the app, and then I received this email- “please ACTIVE your account”. I was immediately suspicious. I sat there with him as he did the install, and I saw him take a photo of the barcode on the back of the lock on HIS OWN PHONE.
For context, I am a single mom of two young kids, and have had issues in the past regarding my home security.
I immediately asked him why he took the photo on his personal phone- and he showed me a GroupMe group titled “Lockly $sales$”- he showed me that everyone in the group was required to post a photo when they made a sale.
Lots of alarm bells went off, and I had him remove the lock and replace it with a standard deadbolt.
I have tried searching online to see if anyone has encountered a scam in this way? And was curious if anyone can provide me with additional insight into my experience. Thank you!