r/Ipsy • • Jul 17 '25

Mod šŸ‘‹ Hey r/Ipsy - You’ll start seeing Official Ipsy Support Here

117 Upvotes

Hello Ipsy community. We’d like to announce that Ipsy has launched a new program where they will have dedicated agents to help out and answer questions here on the Ipsy subreddit. Please see the following message from Ipsycare.

Hi everyone. Just a quick heads up that the IPSY Care team will now be hanging out in the subreddit to help answer questions and support members when issues come up. They'll be responding from clearly marked IPSY Care accounts and will only jump in when they can be genuinely helpful. They're not here to promote anything, just to lend a hand when it's needed.

Here's what you can expect: • They can help with things like account questions, billing issues, missing bags, damaged products, or anything related to your IPSY membership. • They won't be in every thread, but if they see a post where they can assist, they'll chime in. • They're familiar with Reddit culture and will always follow the rules of the community. • If you'd rather not chat publicly or if the issue involves personal information, they'll offer an email so the conversation can continue privately.

Big thanks to the mod team for making this possible, and thank you all for being part of the r/Ipsy community. ā¤ļø

What this means for our community: - you can tag and message dedicated Ipsy reddit accounts directly in the subreddit. - we will have official threads where you can discuss with Ipsy customer service. - this subreddit is still independent and not officially sponsored by corporate or influenced in any way. - mods are here for the users, and we are not receiving any benefits or offers from Ipsy in any way. We value the independent and honest space that has been created here. - subreddit rules apply, as always. Both users and cs agents must abide by the rules. Agents will only use identifiable accounts to engage with the community. - mods will be monitoring both the threads and accounts that this is effective and helpful for users. We reserve the right to reevaluate this program at any time.

Please feel free to comment and ask questions here.

Thanks all!

Link to Ipsy helpsite is here.


r/Ipsy • • Jul 08 '25

Ipsy Offers Ipsy free bag offers & referral master thread - July 2025

33 Upvotes

Please post your free bag offers and referrals under the relevant headers. Thank you!

Free bag offers are only available for new accounts/emails. This requires require name, email, and payment method (cc/paypal) upon signup.

Please be kind and fair as there are many users who would like to try Ipsy for a month for free. Currently, you can skip/cancel after your first month and before your second month is charged.

Do not claim if you are not willing to sign up under these conditions.

Do not claim if you are going to sit on the invite, you are making another user lose out on 600 points if you do this.


r/Ipsy • • 11h ago

Ipsy Extra My replacement came

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15 Upvotes

So happy I received everything including one of my add ons
The Huda beauty gloss ā€œsugar babyā€is a pretty pink the formula is okay
The lucky chick liner is nice smudge proof
Can never go wrong with Ofra blushes
Heard great things about the mascara
This is my second tower 28 lip treatment the formula is good and this ā€œube vanillaā€ color is such a pretty muave
Huda beauty powder was an add on haven’t tried it yet šŸ¤žšŸ¾
Really happy with my bag
And the customer service


r/Ipsy • • 9h ago

Issue What the heck Ipsy? (Missing HALF of my items)

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9 Upvotes

Half of my box is missing. No drawstring bag, got one duplicate. Should have had 10 items. Got 5. (Well 6 with the duplicate)

Anyone else? Cause um, what?

Not sure if ipsy dropped the ball, or if whatever random courier who had my package stole stuff as the box almost looks damaged, with clear packing tape to close it. šŸ¤·ā€ā™€ļø have a strong feeling my replacement box will just be random items. šŸ¤”

No insert card either.

Eta : Ipsy is sending a replacement box and I sent an email to "GoFo's" customer service with pictures and info, they probably cant and won't do anything, but I can't imagine this would be the first complaint for a specific courier if this is what they do. Also, mail tampering is a federal crime, so, uh, yeah. Not letting that slide.


r/Ipsy • • 15h ago

Rant Rejoined and my first thing from the shop is broken ,šŸ˜’

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24 Upvotes

I knew this was gonna be broken before I opened it. It had no padding, just shuffling around in the envelope..... Wtf ipsy.


r/Ipsy • • 13h ago

Fluff They let me join!

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10 Upvotes

I was starting to feel like the girls who only wear pink on Wednesday were purposely exclude me and my feelings were hurt. Everyone I have referred has gotten in.


r/Ipsy • • 14h ago

Haul I scream you scream for Fenty Hair CreamšŸ‘» OCT/26 extra bag

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11 Upvotes

Resubbed after a year. Late, as I didn’t get to do choice. Happy Birthday month to me and Happy Halloween šŸŽƒ


r/Ipsy • • 19h ago

Ipsy Extra My Extra Came In A Box...And Nothing Was Damaged😊

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25 Upvotes

I received my Extra today. It came in a box and EVERYTHING WAS PERFECT! Super excited to try some of these items.


r/Ipsy • • 2h ago

Ipsy Offers September GBU

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1 Upvotes

r/Ipsy • • 14h ago

Ipsy Extra I re-joined this month but I was too late for choice. Mixed feelings.

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4 Upvotes

I like the palette and the touchland spray sounds like it could be good. I tried the thrive mascara years ago but I can't remember if I liked it. The brushes are cute but also not very exciting. The blush color looked nice so I added it on, hopefully it's good.

But the setting powder I noticed has rosehip in it so here's a dumb question- if rosa damascena breaks me out does that mean rosa canina will as well? They work differently obviously but both are in the rose family.


r/Ipsy • • 1d ago

Spoiler Repeat Ace BeautƩ Palette

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27 Upvotes

Same palette in November original as October? I’ve been a subscriber for a year next month. The only other repeat palette I recall as a choice item was the Alamar Cosmetics Pricesa, but it wasn’t literally the very next month! Has this been a somewhat normal occurrence in past years?


r/Ipsy • • 1d ago

Review Add-on/Ipsy shop product

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16 Upvotes

Hey all! I hope this is allowed. I wanted to tell you guys about this product I just saw online at TJX that was also an add-on option and is currently in the Ipsy shop.

I bought this Beekman spray as an add-on and then the following week I went into my local TJX and saw the same product, more than twice the size, but $4 less.

I just wanted to share in case anyone else was wanting to try this or is also a fan of this spray like me!

The TJX website also has free shipping today only.

I've been using this product for a couple months now and I really like it! I like to use it right after getting out of the shower, I also use this right before applying my regular lotion and I believe it helps my lotion absorb better and deeper. It's great for spraying on hard to reach areas like my back as well.

I've also used this on my 4 year old who despises the feeling of regular lotion.

This isn't a fragrance spray, it's a moisturizing body spray. I'm not a huge fan of this (pictured) scent, but I don't mind using it because the scent doesn't stick around.

So far I have tried this scent—Juicy Peachy Lychee, Pure (unscented), Vanilla Absolute and Pistachio and Dark Cherry. My favorites are Vanilla and Pure. TJ Maxx' website currently has the Lychee and Pure in stock!

I hope this post helps someone! ā˜ŗļø


r/Ipsy • • 1d ago

Ipsy News Who will be adding on ANOTHER subscription?!

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18 Upvotes

It’s getting out of hand imo


r/Ipsy • • 1d ago

Issue App not working?

4 Upvotes

For the past three or four days, every time I open the app, I get a "webpage not available" error. Is anyone else experiencing this? I tried to see if clearing the cache would fix it, but to no avail.


r/Ipsy • • 1d ago

Issue Working

2 Upvotes

I just saw that there are new arrivals in the shop, but nothing is opening for me. Literally everything I try to open on the site is blank.
Is anyone else having issues with the site?


r/Ipsy • • 1d ago

Question Store Stock/Restock

1 Upvotes

Aside from the obvious... beginning of s new month , holiday, end of quarter inventory purge is there any other time to look for restock on the store?

And while I am typing, where is all he eyeliner? I I want that Laura Geller trio .


r/Ipsy • • 2d ago

Fluff Natasha Denona Glam Face Palettes marked down 🤩

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15 Upvotes

Someone was asking about these, Natasha Denona
Glam Face Palettes the other day, the light and dark and why the dark one is always more expensive and never goes on sale so I thought I’d let you all know that they have them both in the shop right now for $22 each!!! šŸ¤©šŸ’–


r/Ipsy • • 1d ago

Question Has anyone tried Laura Geller eyeshadow?

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6 Upvotes

This looks so pretty. I’m tempted to buy it.


r/Ipsy • • 1d ago

Rant Damaged Packaging

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1 Upvotes

Maybe Im being petty. But lately all my packages come smashed! This was for a friend's 50th Birthday Gift and it looks like I got it from the Clearance Bin! I gift a lot of my stuff and the past few months it all comes looking like this. So disappointing. Ive been a member since 2018 and never had this issue before CIRRO! Yes, I did email a complaint.


r/Ipsy • • 2d ago

Ipsy Extra New to Ipsy and it looks like I got an extra product: 8 faces serum

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21 Upvotes

I did add the Tocobo spf but I double checked and did not add the serum. Happy accident!


r/Ipsy • • 2d ago

Haul Random 4 am shopping

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5 Upvotes

I woke up went on the Ipsy shop and randomly bought these but super stoked I love the rose marine cream and excited to try the others included. I try to snag anything dew of gods because I absolutely love that brand my skin always feels amazing


r/Ipsy • • 2d ago

Ipsy Extra November Extra spoilers! Spoiler

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27 Upvotes

-Laura Geller Seasonless Staples Eyeshadow Palette
-COSRX The Alpha-Arbutin 2 Discoloration Serum
-Gisou Honey Infused Hydrating Lip Oil
-Kiehl’s Gently Effective Cleansing Paste
-Kate Somerville KateCeuticals BioAdaptive Cleansing Gel
-IGK Expensive Clear Gloss Top Coat
-Fenty Beauty Blush
-5 Sens RIGHT THERE Fragrance

I think there’s a Summer Fridays Blush Butter Balm too.

One of my all time favorite fragrances is also from 5 Sens (Life of the Party), so that’s exciting.

I grabbed this from another website. https://hellosubscription.com/ipsy-extra-november-2026-spoilers/

*edit to add: I know the photo has the Summer Fridays blush pictured and doubt they’d have 2 blushes. It’s possible the Fenty blush is misinformation.


r/Ipsy • • 2d ago

Ipsy Original Toy Factory Niashadow

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13 Upvotes

I've never seen a product packaged so well. I wish all the companies did as well.


r/Ipsy • • 2d ago

Ipsy Offers Odacite Ba + S Eye Contour Serum

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7 Upvotes

I’ve been wanting to get an eye serum with a rollerball like this and this looks like a good deal and has good reviews!


r/Ipsy • • 2d ago

Issue Ipsy FINALLY Responded

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8 Upvotes

https://www.reddit.com/r/Ipsy/s/Hf3EK0yYfZ

Well, after nearly two weeks, multiple follow-ups, and finally escalating things, I received a response from an IPSY Care supervisor!

For anyone who missed my original post, I discovered that the REINA REBELDE On Your Face Setting Powder was advertised as ā€œtalc-freeā€ on IPSY, despite the ingredient list on their website literally listing TALC as the first ingredient.

According to the supervisor, their Product team has now verified that the powder is indeed talc-free and that the ingredient information on their website was incorrect. They’ve acknowledged the discrepancy and are supposedly updating the product page.

I’m glad they finally addressed it, but I still have questions. How does something like this make it onto a product listing in the first place? And why did it take so long to get a clear answer?

Also, while waiting for a response, I received my October bag, and BOTH lip products had questionable textures.

- Tower 28 LipSoftie in Watermelon Kiwi: Grainy texture and a weird, off-color appearance.
- Huda Beauty FAUX FILLER Extra Shine Lip Gloss: Also noticeably grainy.

I brought those issues up in my follow-up email, and the supervisor has offered to send replacements for both products, which I appreciate.

So, credit where credit is due. IPSY finally provided an actual response, acknowledged the ingredient listing error, and offered to replace the two lip products.

That said, the original issue still concerns me. If you’re specifically advertising a product as free of a particular ingredient, the ingredient list should reflect that. Consumers shouldn’t have to question the accuracy of basic product information.

And while IPSY says they’ve verified that the powder is talc-free, I haven’t been provided with the corrected ingredient list or any independent verification.
I’m sharing their response for transparency because I know a few people were interested in how this played out.

PS: I’m concerned the replacement products are going to be just as bad.