Been on 75mg for 2 months following a taper from Sertraline for severe PTSD. I ran out last week so requested an urgent script from the GP and asked them to tell me when it was ready to collect.
Nobody contacted me. I‘ve been begging them every which way for an update since last week, but being a typical British GP surgery, they don’t answer emails and the phone lines are constantly jammed. I’ve been sat in withdrawal for 5 full days. It was manageable at first, just severe vertigo but then I suffered a bereavement during my withdrawal and obviously my mental health absolutely tanked.
I‘ve got a hold of my meds now thankfully, but I’m SO angry. What’s more, when they finally answered because I sent a hail mary crisis email to literally everyone at the surgery, they were like oh whoopsies you contacted the wrong email address silly, we can’t help you! WHAT? I am in psychological crisis and you want to lecture me about email addresses when my script has been SAT NEXT TO YOU since the day I requested it?!
I need some validation that this is as fucked up as I think it is. Yes I ran out of my medication and didn’t realise til the day of because I am mentally unwell and I forget shit. The GP deemed it urgent enough to process it within hours and the fucking bureaucratic bullies on the front desk couldn‘t be arsed to let me know. Apparently email etiquette is more important.