The comcast_xfinity mods are spineless and removed my thread when it was gaining traction about what a mess the iPhone Duo preorder was today. I think it’s important to have this documented for the future when Xfinity Mobile surely botches another preorder and people are looking up if this is a common issue.

Original post:
Can’t preorder the iPhone Duo because the site is broken. Always a terrible experience with Xfinity.

UPDATE 10:14 AM ET 10/16: I've given up. Customer support is useless. The chat agent told me that my phone wasn't eligible for an upgrade when it said on the app, highlighted in green, "eligible for early upgrade". The phone agent couldn't even send an email to authorize the account. Waited 30+ minutes just to get authorized and never did. At that point, it was taking far too long, and things were already pushed out to January on Apple. I'll try my luck in-store, I guess.

I am moving to apartment that has comcast ONT fiber box with Ethernet handoff to XB7 gateway and att Fiber (with gateway preinstalled) in network closed. Currently pay $65 for att fiber 500mb at old place with my own router in passthrough mode. It seems if I switch to comcast I could get 1GB symmetric for $50 a month. But the router they provide does not provide bridge mode when in use with ONT (only for coax installation) according to my google research. Is that still a case? Can I bypass xb7 at all and connect ONT to my own router? Or am I better off sticking with slightly more expensive att fiber for my own network setup

I have several Comcast email addresses. I haven’t received any official notice about setting up the Yahoo accounts yet. (I’ve gotten a ton of fake phishing emails , though).

Will I be getting some real notice or will the transition now be automatic?
I don’t want to wake up to find my email cut off.

Thanks.