r/lightingdesign • u/collxtion • 18h ago
Gear Fixture malfunction, evades identification
Work at a nightclub, we run a set of four Elation Dartz 360 beams in our rig.
Over the past three years, we've had a recurring malfunction that induces this continuous pan behavior. However, whenever we take the fixtures in for repair to our dealer, they can't seem to replicate the behavior, which has made it difficult to identify the cause of the problem. I wanted to share the problem with the subreddit for any extra insight before I pull out ALL my hair.
Information about the malfunction:
- The behavior begins after the fixture receives power + runs through its startup routine--not before or during
- The behavior is unrelated to bad belts or motors, as far as the repair techs have been able to identify
- The behavior persists even when the fixture has 1) been factory-reset, 2) powered on with a terminator at the end of the DMX line, 3) powered on while disconnected from DMX, 4) powered from a different circuit, 6) removed from the strut and powered on while upright on the floor, and 5) all of the above and allowed to rest disconnected from power/DMX for a week+
- The behavior has persisted across different DMX controllers (we currently run ONYX on an Obsidian NX4), which, along with the above, leads me to believe it's unlikely to be bad data or a corrupted signal
- EDIT 1: The address and channel mode on the fixture are correct and in alignment with the patch, forgot to mention that initially
The single piece of info I would consider positive correlation is that the affected fixtures have generally been in that exact position in the rig when they start malfunctioning--although they then continue to do so when placed in another spot on the rig or connected differently via DMX, even directly to the controller itself, etc.
The most perplexing aspect is that evidently as soon as the fixtures leave the building, they start behaving again.
Has anyone seen similar behavior to this, either from this exact model or on another moving head with continuous pan/tilt?
Any insight into causes I may have overlooked?
Happy to answer additional any questions! Desperate to understand a bit more.
EDIT 2: Thank you for all the replies! A faulty pan/tilt sensor strikes me as the most promising lead so far, but I'll keep exploring some of the other suggested avenues. I'm almost entirely self-taught and don't always feel confident in my terminology, so I was hesitant to post here, but I'm glad I did. I appreciate the help!