Redacted all PII and specific company information.

I know this extreme redacting is a buzz kill but I’m just moving carefully.

Phew. Not life changing money but I have worked so, so hard man. What a strange roller coaster the IT world has been so far. I hope everyone here is having a great week and getting big wins.

Old role title was System Administrator.

From AI security to Mac SysAdmin, we ranked 16 tech certs for 2027 by employer demand, with pay ranges, difficulty and prep time for each.

I’m only a month or two into my first IT job. It’s a small MSP and we work with dental offices. So 50% tickets for softwares for dental stuff. 50% responsibilities, which are WSUS, nakivo, hamachi, exsi setups, so on.

Yes I made a post recently….

I feel that everyday my manager finds something to yell at me for, it’s really busy right now stress is high and tasks are non stop. Swarm of tickets and so many new clients we are setting up.

But it’s getting to me, not because it’s busy but because I’m getting railed everyday about something. Very small things but I’m new to it all…..

I genuinely worry I’ll get fired lol. It’s like I can do 10 things good but occasionally two I get wrong, I get yelled at for.

I’ve been a manager before In my previous profession. I know how to train people. My manager is definitely is acting a bit shitty but I’m so worried that he’s going to let me go for dumb shit

Genuine question for people working in IT, especially those with 2–5 years of experience:

What salary and benefits would you consider reasonable for someone with a bachelor’s degree, industry certifications, and nearly 2.5 years of professional IT experience?

My experience: 2 almost 2.5 years experience in infrastructure support, desk side support, traveling tech

City minimum wage: 19-20

I’ve received offers in the $20–$26/hour range with extremely limited or no PTO, health insurance, or paid holidays, often framed as strong opportunities to gain experience.

I’d appreciate hearing how others evaluate compensation at this stage of their careers. What salary ranges, benefits packages, and job titles would you consider appropriate in today’s market, particularly in high-cost-of-living areas?

For those over 55 and in IT.. is it me or is it my job? I’m so afraid of causing an outage on the job. I’ve been doing this stuff for dozens of years but am getting old. Some of it has to do with using automation instead of good ol’ fashioned cli. Scripts that I know I tried before (that I didn’t write) but know they worked for one device, will it be safe on another? How come others are so confident to use them? Then there’s the management. If even a planned outage goes perfectly and one app had to be restarted by someone who was missed in the verification they penalize you for it. A full inquiry and many meetings later to make sure it never happens again. All my mistakes seem to be magnified by mgmt. They don’t bother training me. The only training I get is if a new hire comes in and I complain to get the same exposure he gets. The feeling that maybe someone will come to the conclusion that I’m not fit for the job anymore. Does anyone else have these issues?

I have been in the same level 1 section for 3 years and I am trying to get out in the last year I have been put in charge of a Building Management System and some projects that are above my pay.

Today I got a call from an M365 support rep regarding an issue that I was having, and I let him know he can close the ticket. He then let me know that if it needs to be reopened he won't be around anymore because they're all getting replaced with AI. Idk if this is one call center, or Microsoft's entire 365 support operation or what, but getting a call and support from an AI is very off-putting to me and probably rough to deal with in any kind of complex situation.

Anyone else hear of anything like this?

I’m currently working as a field technician and I didn’t realize 90% of my calls were going to be networking related so obviously I’m out of my depth and I want to fix that so I can be a better worker and all around more knowledgeable technician. Do you all have any book recommendations? I really want to learn all that I can about networking.

What’s an everyday problem you wish someone would build better software for?

Hi everyone, I’ve recently started an IT business, and I’m interested in building software that helps people with the practical frustrations of everyday life.

I’d like to hear about things you find harder or more time-consuming than they should be. It could be keeping on top of bills, organising family schedules, dealing with paperwork, or something specific to your situation.

What’s a task you regularly put off because it’s a hassle? How do you handle it at the moment, and what would make it easier?

I’d also be interested in hearing about apps you’ve tried that haven’t quite worked for you, whether they’re too complicated, too expensive, or missing something useful.

You don’t need to have a software idea. Just hearing about the problem and how it affects your day would help me understand what’s worth building.

Thanks to anyone willing to share.

After round 2 of technical round (chakra ai ) of hackerrank sde internship onsite banglore , i got the mail like this. What is happening ????

Thank you for applying to the HackerRank Internship. To help you prepare and stand out, we are giving you two things:

1. 3 free Mock Interview credits

2. An invite to HackerRank Orchestrate, our monthly agent-building hackathon

Mock Interviews

We have added 3 mock interview credits to your account. Use them to practice before your real interviews. Start here: mock interview here (link)

Orchestrate

You get a real-world problem, use tools like Codex, Claude Code, or Antigravity, and have 24 hours to build an AI agent that solves it. Then you walk an AI Interviewer through what you built and the thinking behind it.

It starts October (Date and time ) Register here: Orchestrate (link)

Both are optional and do not change the status of your application, but they are a great way to learn and show how you build and think.

See you on the leaderboard,

Team HackerRank.

Looking for a summer 2027 cybersecurity internship. With my current experience what advice can you all give?

I'm the only one for two large buildings. 5 new helpdesk hires in 5 months, all offshored. Entra ID access ticket? India. M365 license? India. Large Network issue? India. Big infrastructure project? India. My manager is overseas too, and he still wants to hire me full time from my contract role. Is this where IT is headed? Or has it been like this for decades? What's your team like? Can you say I’m in a dead end position?

I can’t be the only one in very difficult headspace

I don't understand what is wrong with M365 Admin Center, we paid a lot of money to start merging out entire business onto the platform and I can't even get myself onto our custom domain without running into errors, bugs, etc.
I keep getting this error when trying to change myself to our domain, YES I have gone back about 6 times and verified it says "healthy" status, but it jumps between healthy and "not finished setup" constantly, An exception of type Microsoft.Online.BOX.Util.Exceptions.InternalException (EXOBadRequest) was thrown.

I have a timeline to get people merged over and I have no clue what to do here if M365 is just horrible.

Just trying to setup basic email for now....... And when I try to load our users (2) it just loads infinitely.

😨

Hey there everyone,

Im a marketer trying to do some basic research for my job, I promise I wont turn this post around into a sales pitch lol. I just want to hear about some of the specific triggers/events that have created a real need for teams to outsource some aspects of IT to managed service providers, or switch providers. If you have any stories or thoughts around I’d love to hear them! Thanks

Hi everyone.

I started in an IT Technician role about 4 weeks ago and honestly the network infrastructure is a mess and there is a lot for us to do.

I have one other colleague who is taking on a lot of the eork and I have a lot of learning to do.

While I am getting very good on the job training (I did get a networking degree about 15 years ago, but I ended up out the industry until now) I would like to supplement this with some training for certifications to give me the knowledge to support my colleague.

I'm personally looking at starting with Network+ and various Microsoft certs to get me started.

Does anyone know of anywhere I could do the training online? (as well as my on the job learning) I know about coursera (I really aren't bothered with their certificates I just want the course content) and the Microsoft Learn pages.

I would just like some options. Ideally I'd be looking for a mix of videos, reading material and more interactive learning.

Thanks for any help.

25, associates degree, no certs, no projects. I feel like I failed trying to get into IT and I want to fix it, I keep seeing people say to apply for help desk but I don't know if I could handel help desk (not that theres anyone hiring in my area anyway). I worked in a call center before, it was hell. Call after call after call with no time to think, no break between calls, getting insults and slurs yelled at you and being unable to clap back without getting fired, the constant talking and noise, I couldn't handle it. It was the only job I worked where I was glad I got fired. I know entry level IT jobs are hard to get so it really is just a matter of take what you can get, but if help desk is anything like what I described I don't think I could do it. So, whats it really like?

Edit: to clarify, the thing that bothered me the most at the call center was how there was literally 0 time between calls. Once your current call ended you would immediately be in another one. 0 time to close out and get everything ready for the next caller, 0 time to take a breath between calls, thats what I mean I say back to back calls.