Hi, I'm looking for some advice regarding certain issues I've been facing with my locum agency.
I'm an SHO and this is my first time doing a locum job with an agency. I have worked with them for a year now. At the start, they'd promised to reimburse certain costs related to my relocation and they'd later said they'd also pay my appraisal fees. However, both of these are yet to happen despite multiple requests to be paid.
In addition to this, they'd also botched my grade when they'd initially got me the job. Despite me telling/ emailing them multiple times requesting to clarify that I was an SHO (I'd received the hospital contract that stated it was a Reg post), and they'd reassured me they'd clarified this with the hospital, I find out after joining that they were expecting a Reg. Sorting this out with the hospital took me about 10 days, during which time I incurred hotel costs as I couldn't start looking for a long term accommodation (as worried the hospital would prematurely terminate my contract and I'd have to return home since I wasn't a Reg). I could only start looking for an accommodation afterwards, after the hospital clarified I could still continue working with them as SHO.
I have been asking my agent, since many months, to be reimbursed for-
My relocation costs, as promised
Appraisal fees, as promised
Hotel costs for the initial days of confusion.
I have had no luck with any of the above so far.
Are my expectations reasonable? If yes, how do I proceed? Should I try escalating within their agency first and if so, who do I approach? Is going to small claims court a good idea? Or are there any other ways I could handle this better, please?
These expenses total a significant amount for me, and I've been stressed out trying to get them back. Any advice/ suggestions on how best to go about this would be much appreciated. Thanks in advance.